Pier on the Bay

TV remote did not worked in the living room. Volume adjusting did not worked on the master bedroom TV remote. Lots of trash on the yard. No heating in bedrooms. living room A/C had no heating function. The diswasher was full with dirty plates. Towels was still in dryer. Check in time was 4pm but we were not allowed check in till 5pm. Very nice property. Looks was remodeled recently. Well equipped kitchen. Need just some attention (fix the remotes, watch for the cleaning persons)

The view from the deck was beautiful and the inside had some very nice updates. Beyond that I would not recommend this property. When we reached the house, the cleaning was not completed even though we arrived about 20 minutes after check in was scheduled. The cleaner did apologize and we just waited in our car until they had finished as it had been a very long day of travel. The very first day we had issues with one of the two air conditioners and several of the TV's. We sent a nice email to the host asking about these things and never got a response. In addition, the outside was a mess, from torn cushions on the patio furniture, to broken boards on the chairs, to totally destroyer stools standing alongside the building, to a rusted out grill, as well as a gas firepit that didn't work, and an outside sink full of garbage or the mountain of trash on the back deck, it was totally disappointing besides the view. Lastly there was a serious ant problem in the kitchen which I would assume is being caused by all of the trash outside. The only communication that came from the host on the third day while we were out exploring San Francisco, after not responding to our earlier questions, was to ask if we could take the trash up the long walkway to the parking lot since it was garbage day. This was a very disappointing stay.....with just a little work and investment this could be a wonderful location....but currently it is NOT!!

I read the reviews and I was worried but the house was clean and ready when we arrived. Yes there is a little walk to the house but not much. Parking was a little confusing and we were approached by another resident in the area about parking but not much of a hassle. The house so peaceful and relaxing. The ac in the one bedroom was very loud but we opened the window and it was fine. I would definitely stay again.

We enjoyed our stay at Pier 18. It was easy to access, comfy, cozy and clean. Perfect for a weekend get away. We will stay again.

Chandler was wonderful and answered communication quickly. We arrived a little early and we were able to place our bags inside the facility and waited for the cleaners to finish on the Deck. The home is spacious and well-maintained. I would stay here again.

At this point he is a crook to me Disastrous, was told i could check in at 4, when I got there it hadn't been cleaned. Chandler lied to me and said it was because the cleaners went to the laundry mat since the dryer broke. However all the dirty laundry was still piled up. We left and he said he would get the cleaners over their. At 930PM he said they werw done. We finallly got back there at 11PM and the cleaner was still there. He told us he disnt have tome to do laundry so there should be 1 clean towel. He said he would take 50% off, then just stopped responding to all messages.