Wingate by Wyndham Slidell/New Orleans East Area

When I arrived at the hotel I was told I couldn’t check in because the internet was down. The clerk suggested I go down the street to Red Roof Inn to get a room. I told had already paid for three nights here and I had no intention on paying again somewhere else. He then told me if I came back in the morning I MIGHT be able to get a refund. I asked him to call management. He came back and said management said there was nothing they could do. A while later another clerk came and said he could check us in with his phone. Finally right before midnight we checked in. The air conditioning in the room did not keep room cool. We never had a housekeeper come to our room. Trash was running over. I had to ask a housekeeper in the hall for toilet paper and fresh towels. The dirty towels were never picked up. It was ridiculous. The pool was closed our entire stay. The only positives about this property was the location next to restaurants and stores. Definitely will never stay or recommend this property

Very nice place to stay

A great place to stay Wingate people was nice courteous and very helpful. I always stay there again.