Premier Inn Skipton North (Gargrave)

Needs complete update, paint, new carpet, more staff and update menus

I can’t believe Premier Inn a supposedly trusted brand Inn are allowing guests to stay at this hotel. It’s in desperate need of renovation. There was thick black mould on the inside of the window, a wasps nest outside the window, no shower head on the shower, a broken skirting with exposed wires and pillows so flat and worn if you picked them up the folded in half. The staff were doing their best and friendly.

Location is fine, and staff mostly fine. Rooms ok but tired. Could do with refurbishment. Restaurant was poor. First night, no chef. We had to walk into town in the rain. Second night booked in for dinner and were told there was no booking. Got that sorted and were then advised they were 'very busy'. There were only two Customers in there! Four more arrived some time after. Breakfast was poor with sparse offerings for the continental. For all three days there were no tomatoes or mushrooms, when there was a co-op just down the road. Clearly no attempt made to get stock. This Premier Inn needs to lift. Mike

Location is good for exploring the area the hotel itself we found to be what u expect for a premier inn not as bad as some of the reviews I'd seen the room we had was fine only down side is the restaurant didn't serve full menu on the Saturday night due to staff shortage what they where serving was only veggie which was short notice to get booked in elsewhere the local restaurants all fully booked so left us with nowhere to eat locally if this is a on going problem they need a more reliable chef

Booked online but mega confusion with staff on arrival regarding our booking. Told us it was sorted then told us we had over £100 still to pay. Turns out they messed up big style, and gave part refund for the over charge. Ate in the attached pub, ordered chicken wings for starter, 15 minute wait for them which, when they arrived they can only be described as more like chicken Bones , they really where Terrible !!!. Main course gammon arrived 1 hour 10 mins later.very small and burnt. Staff were arguing and shouting in the kitchen, which made for an uncomfortable atmosphere, in an already dull, and soleless pub. The Wall mounted lamp over the desk in our room had been damaged by a previous guest, and it was unsafe, the lamp was hanging by two exposed wires, resting on its metal body. We won't be back. Miserable bar staff in the pub, where they tried to charge us again, for our meals, and upgraded drinks, even though we were still awaiting a refund. Best person in the whole place was Tracey, very pleasant, and helpful, a star employee !!!. Still awaiting refund to go into my bank account.

Recently visited premier inn Gargrave again. It has to be no1 premier inn for the location and all the freindly staff. Our stay was very pleasent as usual and a great big thanks to Leona and Alex. They were superb and had always got time to have a chat inbetween their hard work. They both need praise for their hard work and their freindliness. I would recommend staying there to anyone. First class. Well done to you all you are a credit to the company keep up the good work. we will definetely be returning in the new year.