Macdonald Leila Playa Resort

Overpriced!!! Watch out

Wonderful room!

Positive Aspects: The reception staff were friendly and accommodating at check-in, which created a welcoming first impression. Our apartment was spacious, well-equipped with a fully functioning kitchen, and offered stunning sea views. The location was convenient, with a supermarket nearby. Areas for Improvement: Air-conditioning/heating issues: The unit in the master bedroom was not operational. Despite two visits from an engineer, the issue remained unresolved, and we were provided with a portable heater as a temporary solution. Water quality concerns: The water in all upstairs bathrooms was brown. Although reported to reception, the issue persisted until a second follow-up. Pool heating: The pool was advertised as heated, yet it was too cold to use during our stay. Early morning noise disturbances: On our fourth night, we were woken at 6 AM by cleaners in the adjacent apartment, with noise continuing for over an hour. Check-out policy: The 10 AM check-out time is unusually early compared to other hotels. Given the issues we faced, it was disappointing to be charged an additional 40 Euros to extend our stay until 1 PM. On-site restaurant: The restaurant was rarely open, lacked ambiance, and did not offer much appeal. We waited 90 minutes for food despite approx only 10 other people being in the restaurant at the time. It seems to be closed every Thursday.