Hotel Retro

The best thing about the hotel is its location. It's about a 20-minute walk from the central square. Next is the complaint: 1. The towels are not very clean and there are some obvious traces of dirt on them. 2. I live on the first floor (the second floor in China) and the sound insulation is very poor. When I stand in the corridor and talk, it’s like talking to my ear. I can hear the neighbor snoring. 3. The TV is very old and some channels have no sound. 4. I was only given water once during my four-night stay, and the front desk didn’t sell it. 5. The front desk did not let me pay the city tax. After checking out, I contacted Ctrip to ask me to pay it back, which was very troublesome. 6. One time when I came back at night, I found that the waiter had not closed my room door after cleaning and the room card was invalid. I went to the front desk to argue, and his response was, "I was given two room cards when I checked in." It didn't make sense at all. The answer was not what was asked (and I was traveling alone on a business trip with only a room card, which made me even more surprised), and there was no apology at all. I suggest you not to live in this place.

Satisfied