Singleton Valley Accommodation

Guests appreciate the extremely clean and tidy environment and the exceptional service from the staff. The location is convenient, with minimal noise disturbance and easy access to amenities.

The location was good being on the main road, even though the road was busy, we could not hear the traffic. The room we had on the second night after complaining about our first room was excellent, as advertised by ***********. On arrival, we were put in a room that we thought was very small. We had driven for 6 hours that day so could not be bothered checking or complaining if we had the right room. On checking our booking, we were supposed to have a Deluxe Quenn Room with washing machine and coffee/tea maker and a large room. We were in a shoe box. No power points in the bathroom and no mirrors near power points for my wife to get ready for a wedding we were attending the next day. On the morning of the second day I contacted reception about the difference in the booking and our room. I was first told that "you get what you pay for". I then chatted with the cleaning lady, who was very nice, and she said that was not good enough and organised for us to move into the room that we were expecting, which was very nice. Later that day, I chatted with who I think was the owner, and he told me that he had attempted to get ***********. updated to reflect the correct room details, without result. He also told me that there was no power points in the bathrooms because it was illegal. After checking other reviews, and just having completed renovations of my own, I now doubt he was truthfull because I beleive that *********** cant afford to have establishments poorly represented on their site and I know power points are able to be placed in bathrroms with some restrictions. I would not stay here again. BTW, there are no washing machines or Coffee machines in any of the rooms, however there are washing machines on site. Its a shame that we had the experience we did, because the rooms themselves are quite nice. Extra pillows, a facewasher and extra blankets would be a bonus

Visited recently and the manager was very friendly and accommodating. The rooms were well sized for our needs and quite clean. We requested extra towels, bed sheets and pillows and this was immediately granted . Will definitely visit again.