Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.6
Service8.7
Cleanliness8.9
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All reviews(61)
Positive reviews(34)
Reviews with photos/video(7)
Awesome rooms(10)
Awesome stay(7)
Convenient location(6)
Great service(5)
Near shopping area(5)
Negative reviews(3)
Guest User
Superior Two Bedroom Apartment
Stayed in Jun 2025
Family
18 review
10/10
Outstanding
Posted on Jul 25, 2025
Very very good place for family! Very convenient to orchard road and many other places
sagar423
One Bedroom Loft Superior
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Aug 2, 2025
As always, the spacious room and prime location surpass all others.
Guest User
One Bedroom Loft Superior
Stayed in Feb 2025
Couple
16 review
9.0/10
Great
Posted on Mar 23, 2025
Great location- just opposite wisma mall and within 5 mins to orchard mrt station.
Response from Property: Dear Guest User,Thank you for taking time to write this review.It has been a pleasure having you as our residents and we look forward to welcoming you back in the near future!Best regardsFreda LewResidence Manager
John Cedric
Superior Two Bedroom Apartment
Stayed in Nov 2024
Family
44 review
10/10
Outstanding
Posted on Jan 17, 2025
One of the best value for money appartment on orchard road when you compare to others like ascott, pan pacific etc. it is a bit old but location and price cannot be beaten. highly recommended.
Response from Property: Dear John Cedric,Thank you for sharing with us your stay experience with us. We are glad to know that you have enjoyed your stay with us.We look forward to welcome you and your family to stay with us again.Best regardsFreda LewResidence Manager
Anonymous User
Deluxe Three Bedroom Apartment
Stayed in Oct 2023
Family
11 review
8.5/10
Very Good
Posted on Dec 1, 2023
Very Pleasant stay. Just behind wisma and Takashimaya. Extremely convenient location close to shopping malls, restaurants, and train stations. Rooms are big enough, great apartment for families traveling to Singapore for several days, at least. Very helpful and friendly staff.
Response from Property: Dear Anonymous User,We are delighted that your experience was a memorable one. Thank you for your compliments on the apartment and the helpful service from the team.We look forward to welcoming you back for another remarkable experience.Best regards,Freda LewResidence Manager
BCBT
Superior Two Bedroom Apartment
Stayed in Feb 2024
Business traveler
9 review
10/10
Outstanding
Posted on Mar 24, 2024
This service apartment is really good for group travelling, location is also good
Response from Property: Dear BCBT,Thank you for sharing stay experience with us, we are delighted to know that you have enjoyed your stay with us.We look forward to welcome you and your family to stay with us again on your next visit.Best regardsFreda LewResidence Manager
Keng Khoon
Deluxe Three Bedroom Apartment
Stayed in Jan 2024
Family
117 review
7.0/10
Posted on Feb 17, 2024
Good location along Orchard Road. Walking distance to lots of restaurants and Mall. Nice.
Response from Property: Dear Tan Keng Khoon,Thank you for reviewing your recent experience with us, we always appreciate hearing back from our guests. It is much to our regret that we did not meet your expectations in certain fields and will work on it. We look forward to welcome you to stay with us again in the near future. Best regards,Freda Lew Residence Manager
Anonymous User
Superior Three Bedroom Apartment
Stayed in Jan 2025
Family
7 review
10/10
Outstanding
Posted on Feb 8, 2025
Nice n comfy hotel
Response from Property: Dear Anonymous User, Thank you for sharing with us your stay experience with us. We are glad to know that you have enjoyed your stay with us. We look forward to welcome you and your family to stay with us again. Best regards,Freda Lew Residence Manager
Ttx
Deluxe Two Bedroom Apartment
Stayed in Nov 2023
Family
105 review
9.5/10
Amazing
Posted on Jan 5, 2024
Nice location, amenities is good, but smell is not my favourite
Response from Property: Dear Ttx,Thank you for taking the time to share your stay experience in Orchard Parksuites. Your feedback is essential in helping us improve on both our services and products, please be assured that your comments have been shared with our team to strive to create a positive experiences for our guests.It was a pleasure to have you with us and we sure look forward to having you back again in the near future!Best regardsFreda LewResidence Manager
@Hana
One Bedroom Loft Superior
Stayed in Nov 2023
Family
5 review
10/10
Outstanding
Posted on Feb 15, 2024
Happy stay good location.
Response from Property: Dear @Hana, Thank you for taking your precious time to rate us this review. We are delighted that you had an enjoyable stay with us and looking forward to welcoming you back in the future. Best regards Freda Lew Residence Manager
Guest User
One Bedroom Loft Superior
Stayed in Feb 2025
Business traveler
12 review
9.0/10
Great
Posted on Apr 26, 2025
It is a good choice for a family to stay for a long time. There are pots, pans, stoves, and the hotel also upgraded the room and sent a gift basket, which was really a surprise. It is very convenient to go out and shop around! Except that the service needs to be slightly improved, the space is very large!
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for sharing your stay experience with us. It is our great pleasure to know that you have enjoyed your stay with us.We look forward to welcome you to stay with us on your future visit to Singapore.Best regards,Freda LewResidence Manager
Guest User
One Bedroom Loft Superior
Stayed in Apr 2025
Solo traveler
12 review
6.5/10
Posted on Jun 8, 2025
The hotel is very conveniently located, with the commercial center LON, Ngee Ann City, Takashimaya and Paragon just a few minutes' walk away. The only problem is that the cleaning is not good enough, sometimes even the bath towels are not changed.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your feedback and have taken note of the highlighted points for further improvemnet. Looking forwatrd to welcome you back to stay with us again.Best regardsFreda LewResidence Manager
Sugar W
Superior Two Bedroom Apartment
Stayed in Dec 2024
Family
16 review
10/10
Outstanding
Posted on Mar 9, 2025
The room is as good as always. I went there once before and the bed was uncomfortable, but it has been improved this time. The location is really convenient. It is very convenient to buy things, eat and take the subway. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear Sugar W,May we take this opportunity to thank you for choosing to stay with us again and for taking your valuable time to write a generous review with the great score. We were so pleased that you enjoyed your stay at Orchard Parksuites and that you were satisfied with the services and facilities offered during your stay.Looking forward to welcome you again on your next arrival.Best regardsFreda LewResidence Manager
Guest User
One Bedroom Loft Superior
Stayed in Dec 2024
Business traveler
10 review
10/10
Outstanding
Posted on Feb 21, 2025
It is probably difficult to find a hotel of this size in Singapore. The rooms are super large and the service facilities are very complete. The location of the hotel is quite perfect, opposite to a large shopping mall and Orchard Road.
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for sharing this positive review with us. We are glad that you had an overall positive experience in our serviced residence and had a good time during your stay with us. Thank you once again for your review and we look forward to welcoming you back real soon.Best regardsFreda LewResidence Manager
Herennnnn
Superior Two Bedroom Apartment
Stayed in May 2024
Family
19 review
9.0/10
Great
Posted on Oct 3, 2024
I stayed here for 30 days with my children during the summer vacation.
Location: Opposite Orchard Road MRT Station in the core area of Singapore, opposite Ngee Ann City, ION, and Wisma shopping malls.
Facilities: Old apartment, the swimming pool is OK, not many people usually, the gym is small and the facilities are old. There is free freshly ground coffee in the lobby from Monday to Friday, the coffee is good~ It is an old apartment, so the room is quite large, the kitchen has a gas hood, although the fire is small, but it can cook simple meals, and most apartments only have induction cookers. The furniture, decoration and air conditioning are relatively old, but they function well.
Hygiene: Clean every other day and change the sheets. The hygiene is average, and those with high requirements should emphasize it separately with the cleaning aunt.
Environment: The old apartment is surrounded by green plants and has a lot of flavor.
Service: The front desk security service is good and very enthusiastic.
On my birthday, I received the hotel's birthday cake and greeting card in the refrigerator, which was a surprise and very happy.
Original TextTranslated by Google
Response from Property: Dear Herennnnn,Thank you for your generous feedback on your enjoyable stay with us.It is great to hear that you have enjoyed our hospitality and facilities, and managed to have a very delightful stay.We look forward to welcome you to stay with us on your next visit to Singapore.Best regards,Freda LewResidence Manager