ibis budget Singapore Pearl Reviews

Response from Property: Dear Guest,Thank you for your compliments of our hotel being one of the best in the Geylang district!We are pleased to hear that your stay is wonderful, with our nice hotel premises, clean room, friendly staff and convenient location being highlights of your stay with us.The area around our hotel is lively and central, offering a rich variety of dining and entertainment options. While the neighborhood may be more animated in the evenings, it is considered safe and is enjoyed by many visitors for its unique charm.We look forward to you visiting us again in the near future!Warm regards,JanetGuest Experience Executive

Response from Property: Dear Stephanie,The Hotel Team deeply appreciates your kind words for ibis budget Pearl and is delighted to learn that you had enjoyed our convenient location.The vicinity is indeed filled with many restaurants that continue to operate into the wee hours of the morning, and my friendly colleagues will be glad to share some of their recommendations. We would love to welcome you back for another wonderful experience with us on your next visit! Warm regards,JanetGuest Experience Executive

Response from Property: Dear Rhinne,Thank you for leaving a 10/10 review for ibis budget Pearl! It is our great pleasure to have exceeded your expectations with our clean rooms and the service from our helpful staff. We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Cherry,The Hotel Team deeply appreciates your kind words for ibis budget Pearl and is delighted to learn of your very good hotel experience. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear KL,Thank you for sharing your feedback.As our hotel name indicates, we are an ibis budget hotel which focuses on providing affordable accommodation with essential comforts while maintaining good service and cleanliness. Many of our guests have shared positive reviews about our service and hospitality, and we believe that guests who choose to stay with us have surveyed their options and found us to offer good value.We strive to offer the best to our guest and hope to welcome you again in the future.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear TJay,It is our great pleasure to have exceeded your expectations during your stay with us! We are thrilled to hear that our staff made a great impression on you with his friendly and attentive service. Your kind words will be shared with him as a testament to his hard work.Thank you again for sharing your experience. We look forward to welcoming you back soon!Warm regards,JanetGuest Experience Executive

Response from Property: Dear Guest,Thank you for your feedback and we are disappointed by the tone and inaccuracies presented.Cleanliness and hygiene are taken seriously, with regular housekeeping and pest control in place. If any issue had been reported during your stay, we would have attended to it immediately.Your booking was for a superior twin room, which accommodates 2 adults and 1 child. If your group size required more amenities or space, we would have recommended booking a superior triple room, which is better suited for families and comes with full amenity provisions, including extra towels and toiletries.Our location is well connected by public transport, though we understand that hauling multiple pieces of luggage through public transport can be a challenge, especially in Singapore's climate. For guests with heavier baggage, we always recommend using a taxi or private hire vehicle for ease. We certainly do not expect guests to embark on a mini expedition just to check in to our hotel.While some of our fixtures, such as the telephone, may not be modern, they remain fully functional. Upgrades are being carried out progressively.We are a budget hotel, but we do not compromise on basic service standards. Mischaracterizing the property based on a mismatch of booking choice and expectation does not reflect the reality we offer to guests who book appropriately.Warm regards,JanetGuest Experience Executive

Response from Property: Dear FARAH,Thank you for leaving a five star review and compliments for our helpful and accommodating hospitality team. As our hotel is in the vicinity of some really great food, we would like to offer our guests the flexibility to enjoy different delicacies each morning. Please do not hesitate to approach my colleagues at the front desk for their recommendations!We are delighted to know that you had been well taken care of during your stay with us and we certainly look forward to welcome you back soon!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. It is heart-warming to hear that your stay with us was a wonderful one and you had been impressed with our cleanliness and staff members. Our hotel is a short 10 minutes from Aljunied MRT station and there are also bus stops located near our doorsteps which provides a convenient and affordable way to explore the main attractions in Singapore. We look forward to welcoming you back to our hotel in the future!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Karlo, Hearing that you perceived excellent value in your stay with us is wonderful. We are committed to providing a superior experience at a fair price, and we are glad to have hit the mark for you!Our hotel location is indeed very strategic and convenient for our guests, with close proximity to public transport and amenities. We look forward to welcoming you back to our hotel in the future.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear Virgile,We truly appreciate your kind words for ibis budget Ametrine and our hotel's proximity to a wide range of restaurants and public transport. Our hotel is a short 11 minutes walk to Aljunied MRT station and there are also buses near our doorsteps which can take you to the nearest MRT station or directly to the city center and popular attractions. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,The Hotel Team is delighted to learn of your wonderful stay experience with us, in particular for our hotel's excellent location! Our hotel is a 11 minutes walk from Aljunied MRT station and there are also bus stops from near our doorsteps which allows for easy access to city center. You are indeed correct to point out that our hotel is in the vicinity of many restaurants to find some really affordable and delicious food. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive