Yotelair Singapore Changi Airport

Yotelair Singapore Changi Airport Reviews

Yotelair Singapore Changi Airport

Jewel Changi, 78 Airport Blvd., #04-280, 819666, SingaporeSee Hotel Details
Yotelair Singapore Changi Airport
Yotelair Singapore Changi AirportYotelair Singapore Changi AirportYotelair Singapore Changi Airport
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1 night

Guest Reviews

8.0/10
Very Good
678 review
Verified reviews
Location8.6
Amenities7.4
Service7.7
Cleanliness8.3
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All reviews(678)
Positive reviews(599)
Reviews with photos/video(159)
Small room size(84)
Easy to get around(55)
Close to airport(54)
Convenient for shopping(21)
Many amenities(18)
Tasty coffee(12)
Perfect for business trips(10)
Luggage delivery service(9)
Negative reviews(79)
Coco66
Premium Queen Cabin
Stayed in Jun 2025
Business traveler
7 review
9.0/10
Great
Posted on Jul 29, 2025
Convenient location, compact and complete facilities, it is a very good experience
Gajus Sedap
Premium Queen Cabin
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 2, 2025
Book in advance since we knew we'll be arriving late at nite.Need a very near place to rest before a very early check inat T3 the next morning.Kudos Trip.com & Yotelair.
Response from Property: Dear Gajus Sedap,Thank you for your review, and we're happy to know you enjoyed the location and had a good rest. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
Guest User
Premium Queen Cabin
Stayed in May 2025
Solo traveler
1 review
7.5/10
Posted on Jun 29, 2025
Generally had a good experience. Services and amenities were up to expectations. The walls in the room need repainting but the room is clean enough
Response from Property: Dear Guest User,Thank you for the review, and we're glad to have met your expectations. We appreciate your taking time to provide us the feedback and it is through such interactions that we can continue to improve ourselves. Looking forward to welcome you back at the Hotel during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
kyg2022
Premium Queen Cabin
Stayed in May 2025
Family
25 review
8.0/10
Very Good
Posted on Jun 5, 2025
Small and compact but adequate, a nice area outside to enjoy some complimentary coffee and tea, with a good view of jewel rain vortex
Response from Property: Dear kyg2022,Thank you for your review. We hope you had a relaxing time at the lounge with a beverage in hand while viewing the rain vortex. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
Guest User
Premium Queen Cabin
Stayed in May 2025
Solo traveler
6 review
6.5/10
Posted on Jul 8, 2025
This is the smallest hotel I have ever seen. I would expect a large adult male to have a hard time moving around. There are many small rooms like a maze. It took a long time to get from the lobby to the room. The hallways are very long and complicated. The location is inside the airport, so it is convenient to go out to see the fountain show.
Response from Property: Dear Guest User, Thank you for your review. We are transparent about the room sizes and facilities, however we still regret that we did not meet your expectations. Nevertheless, we thank you for giving us a try and we sincerely hope that you can consider staying with us again during your next layover in Singapore.Warmest Regards, YOTELAIR Singapore Changi Airport
Guest User
Premium Queen Cabin
Stayed in Apr 2025
Solo traveler
2 review
7.5/10
Posted on May 22, 2025
To be honest, the location is the best for mid night arrival. However, the front desk female staff is not so polite at all. I am tired already and I found that my door cannot be locked, ok, may be I am not using your so called right method to close it, as I dun know yours is so special. I try to approach front desk and that staff almost going to stare at me with her annoyed face by explaining their “right method”. Towel is not so clean. Lucky that I got mine. Have almost everything u need in room.
Response from Property: Dear Guest,Thank you for your review. Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided. We thank you for giving us a try and we sincerely hope that you can consider staying with us again when you have a layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
Gaudirenanda
Premium Queen Cabin
Stayed in May 2025
Solo traveler
102 review
6.5/10
Posted on Jul 21, 2025
Expensive but cheapest hotel in Changi Airport because no other choice
Response from Property: Dear Gaudirenanda,Thank you for your review. We would like to assure you that we constantly check our pricing and are confident of being the most reasonably priced in the area given the location and convenience. Should your future transfers or transit through Singapore fits the schedule, we trust that our location will provide you the convenience needed. We also offer day stays between 0800hrs and 2200hrs (Min 4 hours) for your future considerations. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
Abby Rahman
Premium Queen Cabin
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 8, 2025
Perfect stop if u have an early flight! Smack inside Jewel and really walkable to Terminals. Free flow coffee and tea. This is my second stay and wont be the last ❤️
Response from Property: Dear Abby Rahman,Thank you for the return stay and review! We look forward to welcoming you back next time. Warmest Regards, YOTELAIR Singapore Changi Airport
Jamie hong22
Premium Queen Cabin
Stayed in Mar 2025
Couple
3 review
8.0/10
Very Good
Posted on Apr 20, 2025
Relatively small but good location with lots of food and juice you can snack midnight just beside the hotel.
Response from Property: Dear Jamie hong22,Thank you for your review and we look forward to welcoming you back during your next layover in Singapore.Warmest Regards, YOTELAIR Singapore Changi Airport
Zhen Ling
Premium Queen Cabin
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jun 14, 2025
Overall experience is good, and location is convenient for morning flight.
Response from Property: Dear Guest User,Thank you for your review, and we're glad you enjoyed the convenience. We look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
C.Y.T.
Premium Queen Cabin
Stayed in Mar 2025
Solo traveler
7 review
6.5/10
Posted on Apr 9, 2025
Yotelair Changi Airport is located on the 4th floor of Jewel Changi. Location wise is excellent. Direct access from Terminal 1 Changi Airport. Unfortunately the place is getting old with worn out walls and furnitures. Room size is extremely small. Putting 2 adults is pushing the comfort luck. If you are claustrophobic, then skip this place as it has no window. Ok for a one night stay for an early flight out. Do note check in is at 6pm (they are pretty strict) as trip.com is a third party and any booking from third party gets to check in at 6pm and check out at 9am. Check in staff isn't exactly the greatest making a tired person more frustrated.
Response from Property: Dear C.Y.T,Thank you for your review. We strive to ensure that all our esteemed guests enjoy a comfortable stay with us, and we are transparent about the room size on our platforms. Your concerns on the level of service by our crew will be addressed to our team, and we will continue to improve the service standards and facilities provided. Nevertheless, we thank you for giving us a try. We sincerely hope that you can consider staying with us again when you have a layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport
Vivian
Premium Queen Cabin
Stayed in Mar 2025
Family
2 review
7.5/10
Posted on Apr 12, 2025
The hotel location is not that close to the T1 arrival hall. One must walk at least 10 minutes with your carry on luggage to Lobby H. Also the elevators getting to the 4th floor is very slow. The facilities inside the room are getting old and worn despite well maintained for cleanliness. The location is superbly convenient to the balcony overlooking the airport waterfall. That is a PLUS.
Response from Property: Dear Vivian,Thank you for your review and we look forward to welcoming you back during your next layover in Singapore.Warmest Regards, YOTELAIR Singapore Changi Airport
Esther
Premium Queen Cabin
Stayed in Feb 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 9, 2025
Booked for 1N as we have an early flight to catch the next morning. Kinda a pre-start to our 9Ds holiday in advance. Nice compact room with almost everything you need. Comfy bed too. Will be back again if I’ve another early flight next time.
Response from Property: Dear Esther,Thank you for your review and we look forward to welcoming you back during your next stay!Warmest Regards, YOTELAIR Singapore Changi Airport
Yock Jie
Premium Queen Cabin
Stayed in Feb 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Mar 19, 2025
Overall stay is quite good as its just a turnover for my early flight the next morning. but the TV and the door lock function is not working while you were trying to have some relax activities before slee.
Response from Property: Dear Yock Jie,Thank you for your feedback, and we regret that there were a couple of non functional issues during your stay. We have addressed this with our engineering team and checks are in place to ensure functionality in the cabins. We appreciate your taking time to provide us the feedback and it is through such interactions that we can continue to improve ourselves. We sincerely hope that you will consider staying with us again during your next layover in Singapore. Thank you.Warmest Regards, YOTELAIR Singapore Changi Airport
BeijingLilyhuanqiu
Premium Queen Cabin
Stayed in Feb 2025
Family
77 review
10/10
Outstanding
Posted on Mar 3, 2025
Perfect location and great service, the small room includes everything you need…Comfortable bed and warm light…Easy to find the restaurants and many shops at the front. Thanks
Response from Property: Dear BeijingLilyhuanqiu,Thank you for your review, and we look forward to welcoming you back during your next layover in Singapore. Warmest Regards, YOTELAIR Singapore Changi Airport