Citadines Science Park Singapore

Citadines Science Park Singapore Reviews

Citadines Science Park Singapore

7 Science Park Drive, 119316, SingaporeSee Hotel Details
Citadines Science Park Singapore
Citadines Science Park SingaporeCitadines Science Park SingaporeCitadines Science Park Singapore
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1 night

Guest Reviews

9.0/10
Great
485 review
Verified reviews
Location8.9
Amenities8.9
Service8.9
Cleanliness9.2
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All reviews(485)
Positive reviews(468)
Reviews with photos/video(96)
Great swimming pool(42)
Close to metro(31)
Perfect for business trips(15)
Well designed(8)
Has an infinity pool(6)
Nice sea view(6)
Clean pool(6)
Breakfast was average(5)
Negative reviews(17)
Guest User
Twin Studio
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 30, 2025
We really enjoyed staying in the Hotel and the staff was very helpfull and nice.
Response from Property: Dear Valued Guest,Greetings! Thank you for your perfect rating and for taking the time to share your kind feedback following your recent stay at Citadines Science Park Singapore. We are truly heartened to learn that you enjoyed your time with us.We are especially grateful for your lovely compliments about our team. Your recognition of their helpfulness and warm hospitality means a great deal to us. Our team is dedicated to delivering service from the heart and it brings us great joy to know their efforts made a positive difference to your stay.It was our pleasure to have you as our guest and we hope to welcome you back again soon for another enjoyable and comfortable stay.We are at your service and we wish you well.Kind regards,The management of Citadines Science Park Singapore
Ellson A.
One-Bedroom Executive Loft
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jun 10, 2025
I recently stayed at the Loft Room at Citadines Science Park Singapore. Overall, it’s a visually stunning and comfortable space — best suited for solo travelers or short business stays. --- Pros: ✨ Design & Ambiance: The loft-style layout with high ceilings and floor-to-ceiling windows offers a bright, modern, and peaceful vibe. 🛏️ Loft Bedroom: The sleeping area on the upper level is cozy and well-structured, with a clean design and a solid staircase. 🧑🍳 Kitchenette: Equipped with an induction hob, sink, microwave, fridge, and some utensils — convenient for light meals or a quick coffee. 🛁 Clean Bathroom: Good water pressure, sleek fixtures, and a tidy shower area — though no bathtub is provided. 🍜 Nearby Food Options: A hawker centre is located just next door (open weekdays only), which is great for grabbing affordable local meals. --- Cons: 📏 Compact Size: The room is quite small. It might feel cramped if you're traveling as a couple with multiple large bags. 🛍️ Groceries: There’s no supermarket nearby within easy walking distance. If you’re planning to cook, buy groceries before arrival. 🚨 Emergency Sirens: The hotel is near a hospital, so you may occasionally hear emergency vehicles passing by. 🚪 Missing Essentials: No tissue boxes, razors, bathrobes, or slippers were provided — minor details, but noticeable for the price. 🚫 No Balcony Access: While the room has tall windows and a nice view, there’s no actual access to a balcony, which may disappoint guests expecting one. 🛁 No Bathtub: Considering the room’s price point, some guests may expect a bathtub, but only a standing shower is provided. --- Final Thoughts: The Loft Room offers a peaceful and stylish stay with great lighting and a cozy atmosphere. While compact and lacking a few expected amenities, it’s still a solid choice if you’re traveling light and appreciate good design. Just plan ahead for groceries, and don’t expect full balcony access or a soaking tub.
6/9
Response from Property: Dear Ellson A.,--Thank you for choosing to stay at Citadines Science Park Singapore and for taking the time to share such a comprehensive review of your experience in our Loft Room.--We are delighted to hear that you appreciated the design and ambiance of the loft-style layout, as well as the cozy sleeping area and well-equipped kitchenette. It's great to know that the nearby hawker center added convenience to your stay, offering affordable local meals.--We value your feedback regarding the compact size of the room and the absence of certain amenities such as tissue boxes, razors, bathrobes, and slippers. Your insights are important to us, and we will consider them as we strive to enhance the guest experience.— We apologize for any inconvenience caused by the lack of a balcony and bathtub, as well as the occasional noise from emergency vehicles due to our proximity to a hospital.--Your suggestions about planning ahead for groceries are noted, and we appreciate your understanding. We are glad that, overall, you found the Loft Room to be a stylish and peaceful space.--Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Citadines Science Park Singapore for another enjoyable stay.--Kind regards,--The management of Citadines Science Park Singapore
Anonymous User
King Studio
Stayed in Jan 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Mar 3, 2025
the place was aesthetically pleasing and very beautiful scenery. the location was a 9min walk from the mrt
Response from Property: Dear Valued Guest, -- Greetings and thank you for your positive review during your stay with us when you visited our city-state. --We are delighted to hear that you had an enjoyable stay at our serviced residence and you liked our location and appreciated our staff friendly. --- Your satisfaction is important to us. We strive to provide a comfortable and enjoyable experience for all our guests. --- Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. --- Best regards, --- The management of Citadines Science Park Singapore
Guest User
Twin Studio
Stayed in Jan 2025
Traveling with friends
6 review
8.0/10
Very Good
Posted on Apr 27, 2025
Clean and new, reasonable price, staff are helpful. However, there is no shops nearby. The nearest MRT is the Kent Ridge Station, just about 7 minutes walk and there is shade alongside. There is a small mall connecting to the MRT where you can have breakfast or buying daily necessities.
Response from Property: Dear Valued Guest, -- Greetings! Thank you for choosing to stay at Citadines Science Park Singapore. -- We are indeed thrilled you found our serviced residence to be clean and well-maintained and offered good value for the price and found our location near National University of Singapore and Kent Ridge MRT station with a mall right by the MRT, offering breakfast spots and shops for essentials. --- We are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for making our team members feel valued! – It has truly been our great privilege and pleasure to have been of service to you at our serviced residence and all of us look forward to welcoming you back. --- We are at your service, and we wish you well. –- Kind regards, --- The management of Citadines Science Park Singapore
Guest User
Twin Studio
Stayed in Feb 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Mar 8, 2025
the swimming pool is under maintain ace the room is clean staff are nice and helpful
Response from Property: Dear Value Guest, -- Greetings! -- Thank you for sharing your review and for choosing Citadines Science Park for your stay during your recent visit to Singapore. -- It is fantastic to know that you enjoyed our comfortable accommodation and friendly service. Your satisfaction is our utmost priority, and your feedback serves as great encouragement for our team. -- All of us sincerely thank you for giving us the great pleasure and privilege to have been of service to you and we truly hope Citadines Science Park remains as your choice accommodation whenever you are back in our city-state. -- We are at your service, and we wish you well. -- Kind regards, -- The management of Citadines Science Park Singapore
Guest User
King Studio
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 27, 2025
I had an incredible stay at Citadines Science Park Singapore. From the moment I arrived, everything exceeded expectations. The view was stunning, the amenities were modern and well-maintained, and I truly appreciated the eco-friendly touches throughout the property, a thoughtful approach to sustainability that makes a difference. The service was top-notch, attentive, friendly, and professional. Although located slightly outside the city, I actually loved the peaceful surroundings. It’s the perfect balance between convenience and tranquility, especially if you're looking to escape the hustle and bustle of downtown Singapore. Highly recommended for all types of travelers, whether you’re here for business, a short getaway, or a long-term stay. I’ll definitely be returning!
Response from Property: Dear Valued Guest,Greetings! Thank you very much for your heartwarming and glowing review of your recent stay at Citadines Science Park Singapore. All of us are truly delighted to know that every aspect of your experience with us exceeded your expectations.Your kind words about the peaceful surroundings, well-maintained amenities and eco-friendly features mean a lot to us, as we remain committed to offering both comfort and sustainability in everything we do.We are especially grateful for your generous compliments on the service delivered by our team. Your recognition inspires us deeply, as each member of our team takes great pride in creating memorable experiences with genuine care and attentiveness. Knowing that our efforts made a positive impression is the greatest reward we could hope for. Thank you for fuelling everyone's passion to serve! It brings us much joy to learn you will stay with us again and we shall do all possible to deserve your valued trust.All of us are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness.We cannot wait to welcome you back to your home away from home.We are at your service and we wish you well.Kind regards,The management of Citadines Science Park Singapore
NNAA
Twin Studio
Stayed in Dec 2024
Family
6 review
7.0/10
Posted on Feb 2, 2025
The staff is friendly, but they clean every other day. The pool is clean
Response from Property: Dear NNAA, --- Greetings from Citadines Science Park Singapore! --- Thank you for choosing our serviced residence for your recent holiday in our city-state and for taking the time to review your stay at our serviced residence. --- We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliments with our team, and we will definitely thank them for their dedicated service. Thank you for making them feel valued too! With your experience staying with us, we sincerely hope our serviced residence will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. --- Thank you for giving us the great pleasure and privilege to have been of service to you. --- All of us truly look forward to welcoming you back. --- We are at your service, and we wish you well. --- .Kind regards, --- The management of Citadines Science Park Singapore
Estee
One-Bedroom Deluxe Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 14, 2025
Great service 👍🏻
Response from Property: Dear Estee, -- Greetings from all of us at Citadines Science Park Singapore! -- Thank you for awarding us a perfect review on your recent stay with us. We are delighted you had an enjoyable stay. -- Your stay experience is very important to us and providing exceptional service is what we strive for. We are delighted to have met your expectations. – With your experience staying with us, we sincerely hope our serviced residence will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. -- We look forward to welcoming you back to another pleasant stay. -- Best regards, -- The management of Citadines Science Park Singapore
Ang07
Twin Studio
Stayed in Oct 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Dec 1, 2024
Not sure how many stars is the hotel but it seems I’m getting a 5 stars service. Bed is comfy and very friendly staffs. Location is great to me as I prefer a peaceful environment after a long and hectic day at work.
Response from Property: Dear Ang07,---Thank you for choosing to stay at Citadines Science Park and for awarding us a perfect rating for your stay experience. --- We appreciate your feedback and are thrilled to hear that you had a great time at our serviced residence. – We are delighted you had a comfortable stay with us, and you liked the cleanliness of the room you stayed in.---With your recent experience staying with us, we sincerely hope you will make our serviced residence your choice lodging when your travels bring you back to Singapore and that you will recommend us to your family and friends. ---All of us have truly enjoyed being of service to you, and we earnestly hope to welcome you back.--We are at your service, and we wish all of you well. ---
Guest User
Queen Studio
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on Jun 1, 2025
The stay experience is always quiet and pleasant. Love the location and the cleanliness!
Response from Property: Dear Valued Guest,--Thank you for your kind words and for choosing to stay at Citadines Science Park Singapore.--We're delighted to hear that your experience with us continues to be quiet and pleasant. It's wonderful to know that you enjoy our location and appreciate the cleanliness of our property. Your satisfaction is truly important to us.--We look forward to welcoming you back for many more enjoyable stays in the future.--Kind regards,--The Management Team of Citadines Science Park Singapore
Rewulfie
Twin Studio
Stayed in Mar 2025
Business traveler
5 review
8.0/10
Very Good
Posted on May 23, 2025
Inconvenienced by cleaning services provided every other day, quite disappointing breakfast for a 4-star hotel. Location not good if you need access to city center, but close by metro if you have business in the surroundings. Pleasant customer service and helpful reception officers.
Response from Property: Dear Rewulfie,--Warm greetings from Citadines Science Park Singapore.--Thank you for taking the time to share your feedback with us. –We’re pleased to hear that you found our customer service pleasant and our reception team helpful, your kind words will certainly be shared with them.--We sincerely regret that certain aspects of your stay did not meet your expectations, particularly with regard to our housekeeping schedule and breakfast offerings. Your comments are important to us, and we will take them into careful consideration as we continuously strive to enhance the guest experience.--While our location may not be ideal for those looking to access the city center quickly, we're glad it suited your business needs in the surrounding area and that the nearby MRT provided added convenience.--We truly value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.--Kind regards,--The management team of Citadines Science Park Singapore
miss bluechime
One-Bedroom Executive Loft
Stayed in Oct 2024
Couple
12 review
8.0/10
Very Good
Posted on Nov 11, 2024
Good clean room but tv wasnt working well :( Location Abit far from Kent ridge mrt
Response from Property: Dear Janice, ---Greetings from all of us at Citadines Science Park Singapore! ---All of us are delighted you had an enjoyable stay, and you like the ambiance and cleanliness of the apartment you stayed in. --We would like to apologise for any inconvenience and disappointment caused to you by the faulty TV in the apartment and we assure you that our Engineering team will check on it and carry out the needed corrective works. – We sincerely thank you for giving us the pleasure and privilege of hosting you at our serviced residence. --All of us earnestly hope to welcome you back. --We are at your service and wish you well. --Kind regards, --The management of Citadines Science Park Singapore
NOORZEELA Binte
Twin Studio
Stayed in Mar 2025
Family
9 review
9.5/10
Amazing
Posted on Apr 13, 2025
Adli was very informative and he was the only one that shared so much information and very helpful. Without him I would not know where everything was. Audrey and Edel. Needs to train more if they want to work in Singapore. More info for the guests more business simple as that!
Response from Property: Dear NOORZEELA Binte, -- Greetings from Citadines Science Park Singapore! -- Thank you for your honest feedback on our team’s service, and your kind words about Adli. We are glad he was able to assist you effectively. – Following your feedback, our Guest Service Manager will share it with her team to improve our service standards. Your insights will help us enhance our guests’ experiences. -- All of us sincerely hope you will give us a chance to welcome you back as we truly wish to create a better experience for you and recover your trust in our service. Thank you. -- We are at your service, and we wish you well. -- Kind regards, --- The management of Citadines Science Park Singapore
HONGZHOU
Twin Studio
Stayed in Sep 2024
Business traveler
4 review
9.0/10
Great
Posted on Oct 5, 2024
Room and common space, pool, gym all the facility is quite new and well maintained. Service is also good. When I getting back from the swimming pool in wet because of the sudden rain, a male staff kindly told don't worry and followed the way to wipe the path to keep the path from slipping. The only disadvantage is there's only one food court downstairs, very few options for dining. Generally very good place to stay.
Response from Property: Dear Valued Guest, ---Thank you for sharing your perfect-rated review! --We are delighted to hear that you enjoyed our apartment and facilities, including the pool, gym, and common spaces. ---It is wonderful to know that you found everything well-maintained and appreciated the good service provided by our team. ---We are especially pleased to hear about the helpfulness of our staff member who assisted you on a rainy day. ---We sincerely apologise for any disappointment and inconvenience you may have experienced with the lack of restaurants and amenities near our serviced residence. --- We humbly admit that as this research and business park is new, our local authorities are in the midst of building this area to be a thriving tech hub, creating a community members' work environment with more companies and retail outlets to come. We seek your kind understanding in this matter and assure you that our team would be most glad to assist our guests with information about nearby dining and shopping options. ---We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Science Park Singapore
Guest User
Queen Studio
Stayed in Mar 2025
Couple
48 review
8.5/10
Very Good
Posted on Apr 3, 2025
Very nice and clean room with fantastic view. Decent size room. Self check in (key generation portion) is very slow. Restaurant and pool is closed. Direction to hotel from MRT is not obvious, so we walk along the main road which is a so-so experience. Subsequently we figured out how to walk through the science park and the stroll experience was very nice, with beautiful boulevard. No much amenities around the hotel but it's an easy walk to NUH and the MRT. Network deadzone, so need to use hotel wifi, which unfortunately is laggy, causing the TV program to freeze frequently. Overall, it's a nice stay, will return.
Response from Property: Dear Valued Guest, -- Greetings from Citadines Science Park Singapore! – Thank you for taking the time to share your detailed feedback about your recent stay with us and we are delighted to hear that you enjoyed your room, its cleanliness, and the fantastic view. – We are sorry for the issues you faced. We will work on improving our self-check-in process, signage, network, and amenities. – Despite the detractions during your stay, we are happy to hear you will return and we look forward to welcoming you back for an improved stay. – We are at your service and we wish you well. – Kind regards, -- The management of Citadines Science Park Singapore