Hotel Mi Bencoolen Reviews

Response from Property: Dear Sir/Mdm,Thank you for sharing your feedback and for staying with us.We’re pleased to hear you appreciated our convenient location near Bencoolen Station and found it easy to access various parts of the city. We're also glad that you rated our cleanliness, surroundings, and overall amenities positively.If there’s anything more we could have done to make your stay even better, we would love to hear from you. Guest satisfaction is very important to us, and your feedback helps us improve.We hope to have the pleasure of welcoming you again for an even more comfortable and enjoyable experience.Warm regards,Ryan TanFront Office Manager

Response from Property: Dear Sir/Mdm,Thank you for taking the time to share your feedback with us.We’re delighted to hear that you appreciated our convenient location and proximity to transport options, as well as the amenities and overall cleanliness of the hotel. It’s great to know that our surroundings and service contributed positively to your experience.We understand your comment regarding the room size. While our Superior Double Room with Balcony is designed to maximize comfort and functionality within a compact layout, we truly appreciate your perspective and will certainly keep this in mind as we continue to enhance our guest experience.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Warm regards,Ryan TanFront Office Manager

Response from Property: Dear Sir/Mdm,Thank you for your outstanding 10/10 review and for taking the time to share your positive experience with us.We’re thrilled to know you enjoyed your stay and appreciated the hotel’s convenient location near multiple MRT stations and key attractions. It’s wonderful to hear that the amenities, cleanliness, and overall surroundings met your expectations, and that the room, though compact, served you well with thoughtful touches like filtered water.We’re especially pleased to know that our team made a positive impression and that you felt well taken care of during your visit. Your kind comments encourage us to continue striving for excellence in hospitality.We truly look forward to welcoming you back for another comfortable and memorable stay in the near future.Warm regards,Ryan TanFront Office Manager

Response from Property: Dear paramitas,Thank you so much for your wonderful review and perfect rating!We’re delighted to hear that you enjoyed your stay in our Superior Double Room and appreciated our strategic location near Bras Basah and Bencoolen MRT. It’s great to know that our staff could assist you, even during the early hours, and that you found the room clean and comfortable.Your kind words truly motivate our team to continue delivering excellent service. We’re especially happy to know you’d recommend us for solo travelers or anyone looking for a convenient and cozy stay.We look forward to welcoming you back to Paramitas again soon!Warm regards,Ryan TanFront Office Manager

Response from Property: Dear Sir/Mdm,Thank you for taking the time to share your recent experience with us. We’re delighted to hear that you enjoyed your stay and appreciated our convenient location near the MRT, as well as the cleanliness and amenities we offer, such as the gym, swimming pool, and self-service laundry.We understand that room size can be a consideration, and we truly appreciate your understanding of the value we strive to provide in the heart of Singapore. Your kind words and feedback mean a lot to us, and we're especially happy to know that we’ll be your first choice when visiting Singapore again.Thank you once again for your support and encouragement. We look forward to welcoming you back soon!Warm regards,Ryan TanFront Office Manager

Response from Property: Dear SS~!~,Thank you for taking the time to share your experience with Hotel Mi Bencoolen! We are delighted to hear that you found our staff to be extremely friendly and knowledgeable during your stay. It is always our goal to provide exceptional service, and we appreciate your recognition of our team's efforts.We are also grateful for your feedback regarding your previous accommodation experience; it is encouraging to know that you chose us as an alternative and enjoyed your time here at our hotel. Your suggestion about training is noted, and we will continue striving for excellence in all aspects of hospitality.Thank you once again for recommending us so highly! We look forward to welcoming you back on your next visit.Sincere Regards,PhilomenaExecutive Assistant Manager

Response from Property: Dear Patriccia,Thank you very much for your kind review and for choosing to stay with us in May 2025. We’re delighted to hear that you enjoyed your stay in our Superior Twin Room. It’s great to know that our convenient location near the MRT and the small touches like unlimited ice and water in the lobby made a positive difference to your experience.We truly appreciate your feedback on our amenities, cleanliness, surroundings, and service. Your comments encourage us to keep improving and providing the best possible stay for our guests.We look forward to welcoming you back again in the near future.Warm regards,Ryan TanFront Office Manager

Response from Property: Dear ExoFinancier,Thank you for taking the time to share your experience with Hotel Mi Bencoolen. We are delighted to hear that you found our hotel’s location convenient, with easy access to both the MRT and bus stations, allowing you to explore all that Singapore has to offer.It brings us great joy to know that you had a pleasant stay and enjoyed your time in our lovely city. Your kind words motivate us to continue providing excellent service and accommodations.We look forward to welcoming you back on your next visit! Should you need any assistance in planning your return trip, please do not hesitate to reach out.Sincere Regards,PhilomenaExecutive Assistant Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us at Hotel Mi Bencoolen. We are delighted to hear that you found your room clean and comfortable, as well as appreciating our convenient location near popular tourist attractions.We are especially pleased that you enjoyed the cleanliness of the bathroom, as we strive to maintain high standards in all areas of our accommodations. Your feedback reinforces our commitment to providing a pleasant stay for our guests.We look forward to welcoming you back on your next visit! Should you have any further suggestions or requests, please do not hesitate to reach out.Sincere Regards,PhilomenaExecutive Assistant Manager

Response from Property: Dear Raymond Zhou,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location at Bencoolen to be convenient, with easy access to two MRT stations and direct routes to the airport. It is great to know that you enjoyed the cleanliness of your room and appreciated the swimming pool facilities.However, we regret to learn that the room size did not meet your expectations and that you encountered challenges with accommodating your luggage. We understand that space can be a concern in many accommodations within Singapore, and we are continuously looking for ways to enhance comfort for our guests.We also appreciate your comments about our staff and the gym facilities. Your insights are invaluable as we strive to improve our guest experience. Please be assured that we value your feedback and will address these points with our team.Thank you once again for your review, and we hope to have the opportunity to welcome you back in the future for a more satisfactory stay.Sincere Regards,PhilomenaExecutive Assistant Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience at Hotel Mi Bencoolen. We are thrilled to hear that you had an amazing stay with us!Your kind words about our staff being friendly and helpful are greatly appreciated; we strive to create a welcoming atmosphere for all our guests, and it is rewarding to know that their efforts made a positive impact on your visit. Additionally, we take great pride in maintaining a clean environment, so we are delighted that you noticed our commitment to cleanliness.We are also pleased that you found our location convenient and accessible to various attractions. It is always our goal to provide a comfortable and enjoyable experience for our guests.Thank you once again for your feedback, and we look forward to welcoming you back on your next visit!Sincere Regards,PhilomenaExecutive Assistant Manager

Response from Property: Dear Jakki,Thank you for your lovely review! We're so happy to hear the room was a good fit for you and that you had everything you needed during your stay. It's great to know our location made getting around Singapore easy for you. We truly appreciate your kind words and look forward to welcoming you back on your next visit!Warmest Regards,Had Firdaus | Front Office Supervisor

Response from Property: Dear Jack,Thank you so much for your kind and thoughtful review!We’re delighted to hear you enjoyed our convenient location near Bencoolen MRT and that our front desk and concierge team made a positive impression especially in helping with transportation on a rainy day. It's always encouraging to know our staff’s friendliness and service made your stay even more enjoyable.We truly appreciate your recommendation and are glad you had a great time exploring the nearby shopping and dining options around Bugis.We look forward to welcoming you back on your next visit to Singapore!Warm regards,Ryan TanFront Office Manager

Response from Property: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We're glad to hear that you found our hotel clean and our staff accommodating. It's rewarding to hear that our hotel is clean and with good staff. Your feedback truly motivates our team to continue delivering exceptional service.It’s great to know we met your expectations as a traveler and we hope to welcome you back on your next trip to Singapore!Warmest Regards, Leonard TohFront Office Supervisor