"Excellent"

"Clean rooms, freshly renovated, hot water, and excellent internet. No power outages, even when the surrounding area lost electricity. The friendly and hospitable owner, Dimmer, met us at the pier in his car, drove us there when we checked out, and even took us to local parks – all for free. They also rent out bikes in perfect condition. The hotel is located right on the lake in Tuktuk village, which is very convenient. Definitely recommend!"

"This accommodation is right by the lake. They have a full range of water sports equipment and activities. The staff are excellent, always smiling and helpful in every department. The spa has great views and the atmosphere is perfect for a relaxing getaway. The rooms are spacious. There are 3 swimming pools for children and adults, all with panoramic views."

"Good, the hotel have beautiful view lake and is near with the restaurant"

"Bad and poor service.."

"The place is nice, but it lacks amenities. There were no tissues, no kettle, and no glasses, so you'll need to bring your own."

"From the very first moment I contacted the hotel through WhatsApp to arrange transport and the day trip, until the moment I checked out, I was truly happy with the service they offered. The staff always greeted guests with a warm smile whenever we passed by the reception, which made us feel very welcomed throughout our stay. We were also served a welcome drink upon check-in, and the team even assisted with our luggage from the ferry drop-off all the way to our room. The hospitality was excellent. The day trip covered many interesting places and was very enjoyable. The only small suggestion I would give is that it would be even better if the trip included a recommendation for a good local food place or provided takeaway lunch, as we were unfamiliar with the food options here and didn’t know which places served tasty food. Another small issue was the water heater in the room, which was not working consistently. The water would start hot and then suddenly turn cold after a while. However, this did not change our overall experience at all. We truly enjoyed our stay and appreciated the kindness and professionalism from the team. Special thanks to reception staff Yuliati and Monica, as well as Angel from the restaurant, who always served us with a smile every time. Thank you for making our trip such a pleasant and memorable one!"

"The hotel is quiet and isolated. Lake Toba is right outside the door. The hotel restaurant has delicious food. The deep blue Lake Toba outside the hotel is also a great place to watch the sunrise. The hotel has a very good value for money. The hotel includes a motorcycle rental service. Due to the remote location, the boat fee will be higher but reasonable (because it is really far away)."

"Value for money. Friendly staffs with good service. Hotel hosts are always helpful. Strategic location. Beautiful lake view with cottages just beside Lake Toba. Food are delicious. Easy to get help to rent motorcycle. The most appreciated part was hotel gave us a warm pick up from the harbour. Weather are cold and the mountain views are spectacular. Highly recommended to stay in this well-equipped hotel."