Days Inn by Wyndham Silver Spring

I have to start off by saying that I'm not familiar with the Silver Spring area, but this was bad. When we arrived there was no one at the desk for 20 min., then in walks a man with a bag and says, "Oh, I had to go get dinner." The lobby was warm but not inviting, no air conditioning on. The desk clerk had no clue how to work out some issue he was having with the computer. This took another 15 min. before I asked what was up (trying to be patient). The man said he didn't know, that the manager would be there soon and that the manager should have already been there. 10 more min. later, I snapped and said when is the manager coming, I have reservations at the Baltimore Aquarium and the man said yes I understand. He got on the phone with someone and started messing with the computer again. Finally, my 2 rooms that I prebooked and prepaid were ready. We drove over to the parking lot near the rooms. They didn't even give us rooms next to each other, one upstairs across the way and one downstairs at the end of the hotel. The hallways stunk of a mildew/moldy smell and pot mixed together. The door was propped open with a traffic cone and no air conditioning in the halls. The doors to the rooms were hard not only to open, but to close and catch hold as you closed them also. Downstairs room had NO phone, working TV remote, fridge, microwave, coffee maker, ice bucket, but it did have 2 beds and a working air conditioning. The bathroom toilet seat was broken so whenever you sat on it it moved around. The curtains had stains on them and the dead bolt on the door was broken. I felt like I was in the twilight zone and wanted to wake up. The upstairs room did have a little more. It had a fridge, coffee maker and iron. When we looked in the fridge, there was a roach (LIVE), so that got closed quickly and not opened again and it was not plugged in. They also had an ice bucket, but no working ice maker on the hotel property. The pillows on all the beds were the size of throw pillows on a couch/sofa. It was honestly a disaster, they need to close down and do a flip on this hotel to make it better because they truly are giving the Wyndham hotel company a BAD reputation. I have stayed at other Days Inn hotels and had pleasant experiences but this was lower than low. I wish we had taken pictures because I know some of this is hard to believe. From now on pictures, pictures, pictures. NEVER AGAIN SILVER SPRING, SHAME ON YOU!!!!

YOU GOING TO JAIL IF YOU HATE LIES. Big eyebrows at the desk is as truthful as her eyebrows NOTHING on the “amenities” list exist at all. And you know they think they can just say whatever to people. Save your money and sleep/chill or whatever in your backseat I’m sure even if you have dogs and smoke out with black & milds it will smell better.

Unfortunate I stayed at this hotel for a business trip and a nearby event, but I was extremely disappointed with the condition of the property. The moment I walked in, I was hit with a strong, unpleasant odor—a mix of deep sewer and Cloroxthat was nearly unbearable. As seen in the attached photo, there were large gaps around the front door, big enough for insects or small creatures to easily get in. After inspecting a few of the other rooms and noticing similar issues, I realized asking for a room change would be pointless. The front desk staff didn’t seem particularly accommodating, and I didn’t want to start my trip with an argument. In the end, I decided the best choice was to leave and book another hotel just down the street. I wouldn’t recommend this place to anyone until major improvements are made. We would love to ask for a refund back but you know what not even worth it. I think they need even more to fix up this place.

Missing Many Amenities Due to Renovation Wifi was weak/slow. Room was in the middle of being renovated and was missing multiple things that were listed as being in the room: * TV was not set up. I had to plug it all in, connect the cable, and set it up myself * Missing coffee/tea maker * Missing hair dryer * Missing shampoo and conditioner * Desk was bare - no lamp * Heating & A/C console not conneced to unit yet * Missing iron & ironing board

This is a scary hotel..I did not stay. Left the same night. Old and worn down. Would not recommend at all.