King Rock Residence

King Rock Residence Reviews

King Rock Residence

9V24+8F5, Krong, Siem Reap, Siem Reap Province, 17259, CambodiaView Hotel Details
King Rock Residence
King Rock ResidenceKing Rock ResidenceKing Rock Residence
Check available rooms for your travel dates
We Price Match
1 night

King Rock Residence Guest Reviews

4.3/5
Very Good
37 review
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(37)
Positive reviews(19)
Reviews with photos/video(6)
Negative reviews(1)
ThasyaLutffi
Luxury Deluxe King Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 9, 2024
All okay. Environment good, staff friendly. Even breakfast was not to much but its great.
Response from Property: Dear Valued Guest,Thank you very much for your stay and time to write us the review, we are very happy to learn that you have enjoyed our service, facilities, and staff. We have shared your review and our staff felt proudly and happy to make you and your family great stay with us.We look forward to welcoming you again in the future.Sincerely yours,King Rock Hotel Team
abdulrazak pap
Junior Suite With Private Jacuzzi
Stayed in Jul 2024
Couples
8 review
1.7/5
Posted on Aug 21, 2024
Very bad night because one Scorpio in toilet Scorpio baited me nothing happened but I didn’t sleep that night please 🙏 inform hotel management improve cleaning 🧹
Response from Property: Dear abdulrazak pap,Thank you very much for your stay and time to write us the review. I am writing to extend my sincerest apologies for the distressing experience you encountered during your recent stay with us. I was deeply concerned to learn about the scorpion incident in your bathroom and the subsequent discomfort it caused you. Please rest assured that the safety and comfort of our guests are our top priorities. We have taken immediate steps to address this issue, including a thorough inspection and additional pest control measures to prevent such occurrences in the future.I understand that this incident disrupted your night and affected your overall experience. As a gesture of goodwill.Once again, I apologize for the inconvenience and distress caused. We value your feedback and are committed to making the necessary improvements. Should you have any further concerns or require assistance, please do not hesitate to contact me directly.Thank you for bringing this matter to our attention. We look forward to the opportunity to welcome you back and provide you with a more pleasant experience.Best regards,King Rock Hotel Team.
Malachite
Luxury Deluxe King Room
Stayed in Jun 2024
Couples
45 review
5.0/5
Outstanding
Posted on Jul 20, 2024
We spent 5 days here in this serene and quiet little hotel. Firstly I have to say thank you to the guy working at the bar pool who was full of smiles and energy every day and the supervisor who sorted out our tv in the room. Hotel is close to the night market and pub street but far away enough to be quiet. There’s not a huge amount of restaurants around but you can order from grab. Unfortunately the hotel restaurant closes at 4pm so make sure you have an app to order food or go out.
Response from Property: Dear Valued Guest, Thank you very much for your stay and time to write us the review, we are very happy to learn that you have enjoyed our service, facilities, and staff. We have shared your review and our staff felt proudly and happy to make you and your family great stay with us. We look forward to welcoming you again in the future. Sincerely yours, Kimhourng HO Front Office Supervisor
Guest User
Junior Suite With Private Jacuzzi
Stayed in Jul 2024
Business travelers
62 review
3.0/5
Posted on Aug 22, 2024
Booked for one night. Men were helpful. Great. Next day the hotel was full of women. Male staff vanished. So no further extensions for me at this hotel.
Response from Property: Dear Stephen Henry Ward,Thank you very much for your stay and time to write us the review, we are very happy to learn that you have enjoyed our service, facilities, and staff. We have shared your review and our staff felt proudly and happy to make you and your family great stay with us. But I would like to inform you that your attitude so rude to our team like you did while you leave from our hotel ( You spit on the room key and throw it to our team and then leave without tell to check the room ).Once again thanks so much for your recently stay with us.Best regards,King Rock Hotel Team
Guest User
Luxury Family Suite With Balcony
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Very nice hotel with very friendly and helpful staff. Near to the center, but quite and peaceful. Breakfast could be better, but still o.k. very nice and relaxing pool.
Response from Property: Dear Valued Guest,Thank you very much for your stay and time to write us the review, we are very happy to learn that you have enjoyed our service, facilities, and staff. We have shared your review and our staff felt proudly and happy to make you and your family great stay with us.We look forward to welcoming you again in the future.Sincerely yours,Chenda Chhem ThornOperation Manager
Guest User
Luxury Deluxe King Room
Stayed in Jul 2022
Business travelers
3 review
4.0/5
Very Good
Posted on Aug 26, 2022
Not a bad experience. Wi-Fi isn’t super great but otherwise a nice hotel. No gym.
Response from Property: Dear Guest, thank you very much for choosing our hotel.We look forwards to welcoming you and family again soon. Best regards, Chenda, Operation Manager
Antonio Benitez Garcia
Luxury Deluxe King Room
Stayed in Dec 2023
Travel with friends
4 review
4.0/5
Very Good
Posted on Feb 19, 2024
Just ok
Response from Property: Dear Valued Guest, thank you very much for choosing our hotel and spent your valued times to write review. We look forwards to welcoming you and family again soon. Best regards, Chenda, Operation Manager
우혁
Luxury Family Suite With Balcony
Stayed in Feb 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Apr 3, 2024
It seemed to be the best value for money. Breakfast was poor, but everything else was good and the pool seemed to be well maintained. Anyway, it was good. Good value for money!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your stay and time to write us the review, we are very happy to learn that you have enjoyed our service, facilities, and staff. We have shared your review and our staff felt proudly and happy to make you and your family great stay with us.We look forward to welcoming you again in the future.Sincerely yours,Chenda Chhem ThornOperation Manager
Dmitrii Rud
Luxury Family Suite With Balcony
Stayed in Dec 2023
Family
10 review
4.2/5
Very Good
Posted on Jan 19, 2024
Not a bad hotel near the street of bars and market. There is a swimming pool, but the water in it is always cold. Breakfast is meager and not very tasty. Don't rely on WiFi. There is no speed at all. It's easier to buy a SIM card.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, thank you very much for choosing our hotel and spent your valued times to write review. We look forwards to welcoming you and family again soon. Best regards, Chenda, Operation Manager
Vincentcheng
Luxury Deluxe King Room
Stayed in Jan 2023
Couples
6 review
4.7/5
Amazing
Posted on Feb 19, 2023
The environment of the hotel is good. It is very close to the old market. It takes less than five minutes to walk there. There are many kinds of food around the hotel, and the prices are also high, medium and low. The only disadvantage is that there is no elevator. I live on the third floor and climb Angkor every day. It is really painful to go back to the hotel and go upstairs and downstairs!
Original TextTranslated by Google
6/9
Response from Property: Dear Valued Guest, thank you very much for choosing our hotel and spent your valued times to write review. We look forwards to welcoming you and family again soon. Best regards, Chenda, Operation Manager
Guest User
Stayed in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 23, 2025
Lovely little hotel ideally placed for all the hustle and bustle of Siem Reap but offered a tranquil stay A few minutes walk from the night markets and Pub Street Rooms were good and very clean. We enjoyed the internal balcony looking into a leafy walkway Staff all very friendly and helpful The pool area was a welcome relief from a hot and tiring day of sightseeing.
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 21, 2024
My wife and I are digital nomads, and the King Rock was a great location for work and play. Plenty of cafes with great WiFi (Brown along the river was a great work option and only a 10-minute walk or 3 minute tuk-tuk away). The room was large, the bed extremely comfortable with a topper for a cushy night's sleep. Breakfast buffet had decent hot and cold options and it varied from day to day. We did have a minor issue with our AC, but the staff immediately repaired it within an hour. Speaking of the staff, it is a definite highlight of the King Rock Residence & Boutique Hotel. Very attentive, always smiling and always helpful. We enjoyed our stay so much we extended it from 8 nights to 10. Highly recommend because of the staff. There is a spa on premise and beautiful pool complete with pool bar. It's an easy 5-7 minute walk to the market and Pub Street. Highly recommend.
Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Jan 12, 2024
What a lovely hotel. Perfectly located a short 2 minute walk from the centre of town. Breakfast was excellent, the service impeccable. I had a fishpond and a bath in the courtyard of my room. The staff are very friendly and helpful. Couldn’t have wished for a better base to visit beautiful Siem Reap and Angkor Watt.
Guest User
Stayed in Nov 2023
Travel with friends
3.0/5
Posted on Dec 23, 2023
A picturesque hotel with a natural vibe but not as luxurious as one would expect from the photos. Disappointingly, the ‘hot tub’ included in the room is just an outside bathtub which was covered in dust and too dirty to use. The rest of the room was okay and functional but I’d recommend an upstairs room if you’re at all worried about geckos/frogs/roaches. The cleaning staff left the room unlocked two out of the four days stay after servicing which is a major security concern and quite negligent. Breakfast was average, the fruit and milk they served was warm which isn’t great from a food hygiene perspective. Location is very good as you can walk to the town centre/pub street and there’s some good restaurants nearby too. Overall the value for money is okay but there’s many things to improve on.
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Nov 18, 2023
My husband and I enjoyed our stay at King Rock Hotel. We stayed for 2 days. The location of the hotel is very strategic esp for tourist. It is about a few hundred metres from pubstreet. Staff are very kind and accomodating. They were very helpful in arranging a scooter for our city tour and also transportation back to airport. Food was good. Room and facilites provided were excellent. Only need to improve on wifi speed. All in all, it was a comfortable stay. Will definitely come again.