Amadria Park Ivan

Very helpful staff Amazing fascilies Brilliant location Food All excellent

As a hotel general manager myself, I approached this stay with professional objectivity, but unfortunately, the overall experience was far below expectations. While the property has potential, the lack of proper leadership and attention to guest experience made our holiday frustrating instead of relaxing. We booked a sea-view room, expecting peace and quiet, but every night loud music played from the bar until midnight, with deep bass audible even from the bed. The bar was often empty, yet the volume remained high. Despite several complaints at reception, each staff member responded differently and no action was taken. Simple courtesy like lowering the music volume after 10 PM would’ve made a big difference. It’s clear that management or the GM rarely stays on-site – they appear disconnected from the actual guest experience. I highly recommend that they try spending a night in one of the rooms themselves. Our suite included restaurant reservations and pool cabana access, but these services were unreliable. Restaurant reservations failed on 3 out of 7 occasions (even when the restaurant wasn’t busy), and the cabanas had no signage or system – if you weren’t out early in the morning, others would simply take them, regardless of your room type. We witnessed a serious hygiene violation at the pool: a staff member wiped bird droppings off a sunbed with a towel and then rinsed that towel directly in the pool. From that moment, we avoided the pool entirely and used the beach instead. This was also reported to the assistant manager. On the third day, we escalated the ongoing issues to the assistant manager, who was polite but ineffective, repeatedly stating they had procedures and would “talk to the general manager” – but again, no follow-up or resolution came. The most unacceptable moment came during an on-site wedding. Earlier that day, the assistant manager assured us the music would be kept quieter that night. What he failed to mention was that a wedding would take place in the hotel garden – and of course, the music was even louder than usual. At 10:30 PM I went to reception to ask for a room change. The night receptionist, who was both rude and dismissive, told me I’d still hear it everywhere and “there’s only 1.5 hours left anyway.” Needless to say, we didn’t sleep that night either. The next morning, the assistant manager was conveniently off duty and unreachable. As a form of “compensation,” we were offered a complimentary drink at the bar, which turned out to be one of the most unprofessional drinks I’ve ever received in a hotel. Their “lemonade” was literally just water with lemon juice – no ice, no sugar syrup, no fruit slices, no garnish, not even a straw. It was so sour it was undrinkable – a perfect symbol of the service level we encountered. When I requested more substantial compensation, the front office staff couldn’t decide on anything without the general manager, who refused to speak with me directly, even when I specifically asked to

Our stay at the hotel was truly wonderful. The staff were exceptionally kind, professional, and always ready to help. The food was delicious and varied, and the entire hotel was spotless and very well maintained. Our room was spacious, comfortable, and equipped with everything we needed. One thing that affected our overall impression was the location of our room. We were placed in a room above the restaurant with a partial sea view, but the noise from the ventilation system was quite noticeable. Unfortunately, this made it difficult to fully relax and sleep in during the mornings. A few useful tips for future guests: • Sun loungers for hotel guests are charged €10 per day. • Parking is available at €20 per day. • A taxi ride to the city center costs around €15 one way. • A scoop of ice cream at the bar costs €3, and a Piña Colada cocktail is €13. Overall, we highly recommend this hotel for its service, cleanliness, food, and general atmosphere. Just keep in mind some of the practical details for a smoother stay.

We absolutely loved this hotel. The buffet breakfast was delicious, beautiful cakes, pastries, prsut cut fresh, freshly baked bread. Loved the buffet dinner here overlooking the balcony. Great customer service. It was my daughter’s 8th birthday and they arranged for a cake to be delivered to our room. I think the servers name was Marko if I can recall correctly. Much appreciated. The saltwater pool area was beautiful, the kids loved it. Good options nearby to eat- Dalmatian etho village is a must try for gourmet traditional Croatian food. Sibenik town has a lot to see and offer, unfortunately it was so hot during the day we couldn’t explore much but my kids were happy to stay poolside. We are Australian with Croatian background- we will be back someday and won’t hesitate to stay here again.

Very nice Very nice hotel, facilities and services. Totally worth!