The Hub Erawan Resort

We stay for 3days 2night . On first day , we enjoy raft which arrange by hotel need to pay 100 bhat each if more than 4 ppl and above more cheaper if more people. Hotel kitchen and nearby restaurants are closed at 6pm due to low traveller on weekdays . There don’t have money exchange so better do exchange at town are. The breakfast is American breakfast come with set but hotel arrange buffet style if more people. We order lunch and dinner from hotel before 6pm . Price are reasonable with large portion. We take grab app book taxi to go Erawan waterfall . The place 15-20 min far from hotel. Overall , we so much enjoyed incredible with view. Staff are so friendly she explain us in details. We will definitely come back again .

We booked this hotel after seeing the beautiful photos of the resort, online. This is a very old, tired and dated hotel. It is hidden behind a very new and beautiful building that is a coffee house, cafe. Our air conditioning didn’t work and our friend had no electricity in his room. We went to the restaurant as soon as we arrived, as it closed at 7pm. We were told that the kitchen was closed, as it was 7pm. After explaining that we had driven for over 6 hours, they reluctantly reopened the kitchen. Our food was inedible. A pizza that looked and tasted nothing like a pizza, it was disgusting. Steak that was too tough to chew. Chicken that had no flavour and was very chewy. The rice and fries were cold. The vegetables were okay. Breakfast was also of a very low standard. Almost all members of staff were unhelpful, unfriendly, unprofessional and rude. Especially the manager, who was extremely unpleasant, unhelpful and sarcastic. We saw the owner/director of the coffee Cafe who was also unpleasant and actually scowled at us, when we were checking out. There was a staff member called Max, who was very kind and helpful. The swimming pool was very dated and too dirty to swim in. The gardens were overgrown. Please avoid this hotel at all costs. It is appalling in every way.

The hotel is in nice place and view however the staff need more train, even order food, receive almost 2 hours later. Service is very poor.

We enjoyed our stay here. The only drawback here was that there was no room service and neither an intercom by the means of which you could call for something or just ask for something as simple as the wifi password. You have to climb all the way up to the reception for any sort of information. Also if you are visiting on weekdays and they don’t have many guests. The kitchen closes by 6. The views are spectacular and the rooms decently maintained. Would surely recommend if you are willing to let go of the above negatives..!!