Megapolis Hotel Shymkent Reviews

Staff did not help, I waited 3-4 hours for nothing

The hotel is very close to the airport and is owned by someone from Urumqi. I arrived at the hotel in the middle of the night and got some instant noodles from them. The room was very clean and the breakfast was Chinese style and tasted OK.

The worst experience in Tashkent: I fell and got injured while staying at this hotel. The bathroom floor was very slippery, not anti-slip tiles, and there were no anti-slip mats or bath slippers. I ended up falling and getting injured in the bathroom. After bandaging myself, I reported the matter to the front desk clerk, who said that today was Sunday and the leaders were not at work, so I left my contact information and would get back to you tomorrow. Because I had to continue my journey, I left my contact information and checked out. I never received any contact from the hotel after leaving, not even an apology. Worst experience in Tashkent: Injured in this hotel. The bathroom floor is extremely slippery. It doesn't have non-slip tiles, nor were there any anti-slip mats or shower slippers provided. As a result, I slipped and injured myself in the bathroom. After bandaging the injury myself, I reported the incident to the front desk staff. The receptionist said, "It's Sunday today, management is off duty. Leave your contact information and we'll get back to you tomorrow." Since I had to move on with my journey, I left my contact details and checked out. After leaving, I never received any contact from the hotel, not a single word of apology

It meets my needs very well. The price is acceptable. I recommend living on the 4th floor. The balcony has a pleasant view!

Personal overall feeling star rating: ⭐️⭐️⭐️⭐️💫 💰High cost performance. (Under the same conditions in this city) 🏠The hotel is in a prime location. There is a bus stop downstairs. It is within walking distance to the Central Park. 🧑🤝🧑The reception staff has a professional and rigorous work attitude. They can communicate in English fluently. They are warm and friendly. You can check in quickly by showing your passport. (The train from Almaty arrived at the train station at more than five in the morning. The hotel was very early and was supposed to charge half a day's room fee, but in the end, the front desk lady said "happy ny" on the first day of the new year. Our company invites you to stay for free👍🏿😄) 🚽The room is spacious and bright, the space is very large, clean and tidy, the interior and exterior are modern and exquisite, and the dry and wet are separated. The basic facilities are complete: elevator, TV, air conditioning, shower, hair dryer, shower gel, shampoo, disposable slippers, bathrobe, water heater, table and chairs, recliner, as well as free instant tea and a bottle of mineral water. 🍚The cheapest room also has free breakfast👍🏿 Rich (vegetables, meat, desserts, fruits, porridge, etc.) 🍴The restaurant on the first floor is open until 3 am. It is very convenient to eat. The taste is also good. Although the handsome waiter has limited English communication, it is no problem to communicate through translation software. The recommended local pizza in Kazakhstan tastes very good. 💕Other things that may need attention or improvement: 🧖The sauna is closed. 🏋️The gym is a bit small and has fewer equipment. But free mineral water is provided. All in all, it is highly recommended and collected! 👍🏿🤠

The room is spacious and clean, the front desk can speak English, the breakfast is not much, but it is exquisite. It is convenient to travel, and within a ten-minute walk you can find bus No. 12 connecting to the railway station, bus station and airport

The room is spacious and clean, and the breakfast is good. I like staying here.

Very good, but the street noise insulation needs to be improved

The room is good, overall good, big and comfortable

The room is big and nice

The hotel is average

Very reliable store!

Clean and cost-effective

The room is clean and comfortable