Porto Hotels with Shuttle Service

Having had to leave our previous 'hotel' as it was so horrendous we arrived here where we were greeted with very friendly staff and a warm lobby. They sorted us a room and must have given us a really nice room following our bad experience as we were on the 6th floor at the back with a lovely view of the city. The room itself was really quite large and the bed was extremely comfortable. We slept so well! There was a TV, free wifi, AC/heating and a really nice bathroom. The bar/room service menus were reasonably priced and the staff had great knowledge of the city. The hotel itself is about a 5/10 minute walk from the main station you arrive in to from the airport which was really handy for our early journey on our final day. Would stay here again if I went back to Porto!

OK so we arrived very early and the whole of the front and one side of the hotel is surrounded by construction for the new metro. I really feel for the staff but they were handling it well. We did have to wait a long time to check in but that was because they wanted to give us a room away from the building work. The junior suite was great and the welcome was fab. Breakfast was stunning and the staff were adorable.

The location of the S.Bento Residences is terrific: across the street from the São Bento Station, the São Bento Metro stop, which has a lift and the Living Tours office, which is the meeting point for day tours to the Douro Valley. The studio we stayed in (line A facing the side of São Bento Station behind the façade of the old original building rather than facing Av. Dom Afonso Henriques) is beautifully decorated and light, as pictured on the website. However, it did seem smaller than the pictures suggest. There are two steps from the entry area to the living space, which was very clean except for the carpet, which is stained. The sofa, side chair and bed are quite low. There’s no closet, just a rail with hangars in the living area. A luggage rack or two would have been nice. The bathroom is very small with almost no room around the sink for toothpaste and toothbrushes. There is some storage under the sink. The shower has a handheld attachment with several settings. The shower partition only partially blocks water, so you have to be careful where it’s directed. The bath towels are lovely: large and thick. However, they are only replaced every three days. Washcloths are not provided so bring your own. Although there’s a washing machine, it cannot be used as a dryer, which would have been handy after we got soaked in a thunderstorm. The staff kindly gave us a drying rack. They patiently answered several questions during the booking process. One thing to watch for: although we had already paid for our entire stay, upon arrival we were asked to pay again. That error was fixed immediately. There’s only a tiny reception area and lift (no lobby). On the ground floor, there’s a trendy-looking burger restaurant that’s opened late, which we didn’t try. Ubers had no problem picking us up or dropping us off at S.Bento Residences.

Absolutely amazing stay here on part of my honeymoon! This room is a little extra money but totally worth it! You basically have your own amazing apartment and if you want a charming view of the town you will get it!! It's a 'city view' so make sure to choose that if you want it. It was a little noisy at night since things close late but nothing that was annoying .Otherwise the place was super cute, BIG, wonderful shower, amenities (full range of cooking supplies) and super chic! Right on one of the main drags so finding a place for a quick coffee or breakfast was easy. Also very close to a supermarket. The view outside the room was enchanting!! Beds very comfortable and great service all around.

If you want to be near the river then this is an excellent choice - it’s less than a 5min walk. We did when we booked, so it delivered, but in hindsight it’s really, really busy in this area and if I was in Porto again I’d probably stay further out. The hotel looks great, has great facilities and is super clean. Our room was at the back so was silent at night and pitch black - which I loved. There is a coffee machine in the room (needed as the coffee at breakfast is very poor). Breakfast otherwise was pretty good and they made us a basic packed breakfast for our last morning as we left really early (ask in advance). The staff are really, really good. One thing to be aware of is that the hotel doesn’t allow early check in even if the room is ready. It’s 3pm on the dot. The only things I wasn’t keen on were the sliding bathroom door as it doesn’t offer a lot of privacy and the pillows were too soft. But otherwise it was excellent

The apartment we booked had a nice terrace. Inside it looks a bit small, since the kitchen-living room is a bit small and there is almost no space in the bedroom, in fact you can't close the door because the bed takes up all the space, plus it doesn't have a window. It is tastefully decorated, all new and has air conditioning (which despite being August we don't need). The kitchen is comfortable, although it does not have a dishwasher, but it has everything. We miss a cabinet or something to put things in the bathroom, and also in the shower. The apartment is managed by an agency called sweet porto, and it is very well organized (good check-in, in constant contact via wasap, they speak Spanish, and they let you deposit your suitcase in their office on the day of departure). The location is good, three metro stops from the center and in an area that doesn't look dangerous, where there are shops and so on. Still, I would repeat.

- large room space, but washroom design could be improved, need space to put essential stuff - near train station, however, the road is under construction - service is good and breakfast is at entry floor

This is the finest hotel I have ever stayed in. In addition to the exquisite decor and quality furnishings, what makes this a five star hotel is the incredible staff. They bend over backwards to ensure your stay is memorable. There was a bottle of champagn on ice in our room to welcome us. On my way out to go to the store, one of the staff asked what we were getting. I replied outlet adapters. He replied ”no need, I'll have a couple brought up to the room. When we were checking out, they gave us a breakfast-to-go bag which included juice, yogurt, fruit and pastries. When I asked about an ice machine, they brought a bucket of ice up to the room. Turn down service included chocolates and sometimes berries. House labeled bottled water in the room was gratis. Once she showed up with a couple of breaded, fried shrimp tapas. Shout out to the breakfast staff as well. They were cheery and professional at all times. The crystal chandeliers, deep pile rugs, spotless interiors, classic architectural touches, incredible service and a very relaxing vibe all add up to the finest travel experience one could hope for. Everything about Torel is breathtaking.

Centeally located unique accommodations close to everything. #2 is the size of a good studio and has just about everything you need. It does lack a closet area so I had to improvise using a shelf and two chairs for my clothes. I made do. The breakfast was jist right and fresh. The coffee was delicious. The staff was helpful and friendly. There was easy access with a key code. A few things to note besides the closet. There are no blackout shades. There are shutters and they do let in a little light. Also, the laundry is not on sight, however, the laundrymat is near. About 4 blocks. As others have mentioned the noise can be an issue. It quiets down at night but intermittently there and it is at the mouth of a tunnel so at times amplifies! No napsduring the day, unless noise does not bother you. That is an unfortunate downside because it really is a darling place.

This was a fabulous place to start our trip in Portugal. Our apartment was well appointed and had a magnificent view over the river. It couldn’t have been in a more central place to explore the sights of Porto on foot. There was lots of activity below by the river but all noise stopped at 10pm sharp. The included breakfast had a good selection of food. Our only suggested improvement would be that it starts a little earlier given people often go on day trips. (It starts at 8am.) having said this, they gave us a takeaway breakfast one morning when we had an early start. The staff at the counter were super friendly and helpful.