Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 16, 2025
Guest User
This hotel is perfectly situated in the heart of the old town. The building itself, according to the hotel's description, dates back to the 16th century. It's truly a unique experience to stay in such a historically rich setting while enjoying modern minimalist decor, especially given its superb location in the old town's core. What particularly stood out was the hotel's pool, which directly overlooks Porto Cathedral – an absolutely unforgettable sight.
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Price per night from:€332
Posted onJun 17, 2025|Deluxe King City View, Deluxe Guest Room, 1 King, City View
Guest UserExcellent service and room is cozy. A bit distance from city centre but it’s acceptable. Eco-friendly hotel.
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Price per night from:€236
Posted onJan 19, 2025
Guest User
Very good hotel, but you had to ask for a toothbrush when normally hotels provide them without being asked. Be careful, the hotel records your credit card and will still charge you 3€ without your consent + the tourist tax, while in other 5 star hotels they don't do this.
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Price per night from:€218
Posted onApr 11, 2026
Guest User
Fantastic stay at this friendly hotel. Good variety of breakfast food - nice small portions of cooked, fresh fruit and baked items. Comfy bed in clean room. And very good location. We will be back
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Price per night from:€236
Posted onJan 10, 2026
Guest User
We had a lovely stay at this hotel. Location was the best thing about it. Right in the centre walking distance to most places we wanted to visit. We were lucky enough to be able to view the Christmas lights switch on and fireworks that were positioned just outside the hotel on the first night. The rooms were clean and spacious, and the spa was a nice option to have on a morning. we wanted to relax. All staff we encountered were very welcoming!
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Price per night from:€164
Posted onJul 13, 2025
PassporttoPalate
This hotel was recommended by a friend and I would happily stay again, or in their other locations. The staff were friendly; the hotel was neat and clean. The rooms spacious enough, so you did not feel cramped in any way. The hotel has a pool, outdoor and indoor, and a small room with some gym equipment (but no room to spread of a gym mat out). There was some construction happening on the side street next to the hotel but it didn't bother us; the work stopped in the early evening.
The hotel is well located as well; easy waking distance to the square with lots of places to eat, and a few nice rooftop bars. You are a close walk to the market - which I would recommend eating your way through one afternoon, and close to the subway line if you wish to get further afield.
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Price per night from:€170
Posted onMay 12, 2026|Extra Room
Guest UserWe had a truly perfect stay at Jam Hotel Porto. From the very beginning everything felt easy and welcoming. The room was in excellent condition, almost like new, very modern and thoughtfully designed. It was always clean and perfectly tidy which made it very comfortable to come back to after a day in the city.
What made the stay really special was the lovely lady at the reception. She noticed that I was celebrating my birthday during our stay and organized a birthday muffin to be brought up to my room. It was such a kind and personal gesture that I did not expect at all and it honestly made my day.
Overall it felt like a place where people really care about their guests, not just in a professional way but in a warm and genuine way. I would happily stay here again without hesitation.
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Price per night from:€87
Posted onApr 6, 2026
Guest User
The least you expect from a five star hotel was a good service and cleanlinless. We stayed here for 5 nights and they did not change our bedsheet even though it was written that they will change it every 3 days, no refill of water, no refill of tissues and coffee and tea we had to request it. There’s a small cockroach in the bathtub. At the front desk they don’t even greet you whenever you passby I am not being entitled that I should be greeted I just compare it to other hotel where they always smile. It’s hard to call the front desk sometimes it will take 5 minutes.
On the positive side the food in the restaurant was really good and the drinks at the bar those who are working there was really nice and attentive too. I’d like to commend also Fabrizio who always smile and who helps us with our luggage when we check in and check out.
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Price per night from:€126
Posted onSep 28, 2025|Executive Single Room
Anonymous UserThe hotel has both pros and cons. Location is not the best for sightseeing, it’s about a 10-minute walk to the nearest metro, then a few stops to the main attractions, which can be inconvenient especially in rainy weather. On the plus side, it’s right next to a lively market/food court with lots of local bites, and there’s even a supermarket inside.
The staff were very kind, spoke good uEnglish, and even provided a welcome plate with fruits and egg tarts, which was a lovely touch. The room itself was nicer than the photos: spacious, very clean, with a safe box, closet, and separate bathroom and toilet. Breakfast was plentiful with many varieties, though it was the same selection every day.
A few downsides: the cleaning staff entered my room twice while I was inside (once early in the morning while I was asleep, and another time while I was in the bathroom). They may have knocked, but it still felt intrusive. The window setup was also awkward, my room faced the lobby, so I had to keep the curtain closed the whole stay for privacy, which made the room dark.
Overall, it’s a comfortable hotel with great staff, but the location isn’t ideal if you want to be close to main attractions. If the price is good compared to the ones in the center, then it could be a good choose as taxis to the center cost about €5 one way. Otherwise, I’d probably choose somewhere in the more central area next time.
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Price per night from:€122
Posted onApr 3, 2026
Anonymous User
The hotel is located at a great location close to Trindade station, the premium room is not so big, there is only a tabouret, the bed is quite hard to sleep on and making noise when you move around. The water pressure in the shower was good.I had an issue with the sink and it was fixed lmmediately. The elevator was making weird noise and it was fixed after I reported it. There is a bar on the 9th floor which is lound late in the evening - the receptioniwt took care of it and they turned the volume down. The staff at the reception (especially Maria) and the restaurant were very helpful and kind. The breakfast was okay - the eggs should be fried properly and juices were really bad. The coffee quality should be better too. I would consider returning to this hotel despite the issues I had.
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Price per night from:€132