Dubai Hotels with Shuttle Service

I didnt spend too much time in he hotel. But in general the staff and service was superb. Actually i forgot my passport and cash in the taxi i came on. I panicked when i arrived at the hotel. But the staff was super helpful and reassuring to help me find the taxi. i was able to retrieve all my important belongings intact. Obviously gave a big tip to the cab driver and the staff who helped me.

The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy. The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water. My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear. The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient. Other services are also available and in very good consideration. Thanks very much

Service: - Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing - Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel (Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement. The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once. And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words. After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence.  The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles. Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money. The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before. Room: - Spacious, clean, sufficient facilities - Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter) Gym: - More than enough for a hotel Swimming Pool: - Small and not many seats Breakfast Buffet: - Large variety of choice and taste good

Just surprised that the room security is low. No lock. Just a handle can open the door. Lift can be accessed without hotel card also. Good spread of bf item including pork.

I went for a two night stay and what I can say is the people the hotel everything just amazing. They helped with my luggage upon arrival to my room. I arrived at the hotel earlier than the check in time but they readily make my room. I also checked out an hour late but they didn’t deduct anything and they were patiently waiting. Had the most delicious breakfast ever. Had an amazing pool party from 5pm to 7:30pm. I enjoyed my stay and I would still go stay in this hotel again and again

I had a pleasant stay at the Ibis Styles Dubai Airport Hotel. It's conveniently located close to the airport, making it ideal for travelers with early or late flights. Rooms: The room was compact but well-designed, with comfortable bedding and modern decor. It was clean and equipped with essentials, including a coffee maker and toiletries. Great for a short stay. Dining: The breakfast buffet was diverse, with a good mix of continental and Middle Eastern options. The all-day café in the lobby was also a nice spot to grab a quick snack or coffee. Amenities: The hotel has a small gym and a cozy lounge area. There's also a shuttle service to the airport, which was very convenient. Service: The staff were friendly and efficient, always willing to help with requests. Check-in and check-out were smooth and quick. Overall Experience: Ibis Styles Dubai Airport Hotel is an excellent choice for a short stay, offering convenience, comfort, and great value. I’d recommend it to travelers looking for a hassle-free stopover in Dubai.

Everything was just perfect , except the room was on lower floor & just above the pool with very narrow view

My first trip to Dubai was a comfortable one. The accommodation fee was cheap (¥10,000/night), but it is a five-star luxury hotel chain of the Jumeirah Group. The location, hotel facilities, room size, cleanliness, view from the room, and staff service were all good. The bed was also very comfortable. The room had all the amenities. I couldn't find a hair dryer or hairbrush. There was a bathtub separate from the shower, so you can take a bath. You need to bring your own lotion and moisturizing cream. When I made a reservation with the ”24h checkout” benefit added, Trip.com said ”no prior notice required,” but this was not communicated to the hotel, so I had to inform the hotel at the front desk when I checked in. You may need to be careful with the unique efforts of reservation sites. It takes time to request and confirm with the staff. The female staff member who helped me was kind and changed my checkout to the evening. Also, the cleaning staff member Mutwalibi san left a nice letter and surprise in my room. I was very satisfied with the pleasant and comfortable stay.

Very near the GGICO train station, also nearby the bus stop. Two bus stops away from Terminal 1. Convenient and very sustainable set up. Breakfast is great as well. Staff are all friendly and rooms are superb!

Super location, helpful & friendly staffs. Kudos to the friendly, helpful & pretty front desk lady during our first day of checked in. I hope you had a smooth delivery & congrats to your new born! :) You made my day after a tiring flight to Dubai. And thanks to the front desk staff who advised & helped me to booked a transport to Abu Dhabi during my last day with Kempinski, despite your busy work load with other guests We had a wonderful 7 nights stay with Kempinski Hotel MOE! Thank you!