Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 23, 2026
Guest User
Absolutely amazing stay at Voco Hotel! As an IHG member, I truly experienced exceptional service throughout my stay. The room was incredibly comfortable with stunning unobstructed sea views. The breakfast was absolutely delicious with a wonderful variety of options. A special thank you to Glenys at the front desk for her patient answers and perfect service—she made my stay even more memorable. Highly recommend!
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Price per night from:€147
Posted onFeb 10, 2025
Anonymous User
The room has a balcony and the service is very good. There are not many varieties of breakfast, more suitable for Europe and America. There are almost no Chinese people in the whole hotel, only foreigners. It is very close to the castle market, and you can eat and go shopping on foot.
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Price per night from:€1,215
Posted onApr 13, 2026
Anonymous User
Located right at the entrance of Palm Jumeirah, the views are absolutely stunning. The room itself was great overall, though the bathroom in our suite had a slight drain odor. We were charged per room upon arrival, which was higher than the amount stated during booking. Ctrip proactively covered the difference, which just goes to show how transparent and reliable major platforms are.
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Price per night from:€110
Posted onMay 18, 2026|Seascape King Room
Guest User
Our check in time was 3:00 PM
While we checked in past 5:00 PM, when we reached room, housekeeping was still inside cleaning
The room was not ready 2 hrs past check in time?
Upon booking I had requested happy birthday decoration and called reception, they said they will provide complimentary dessert, it was not there, and they did not bring it at all during our stay
I called, they said it will come… but it didnt, they just brought fruits which we did not touch… much later after we checked in….
We had to call for our luggage too, it was delayed, it didnt reach after our check in, it seems they lost it…. Called back asking for luggage description
The room was very hot when we walked in, and AC was malfunctioning… at times it was cool but most times it was hot… and we had to call for that too
Overall, the hotel was beautiful, room was spacious, you can walk around endlessly in lobby and look around but you would not expect such hiccups to take place in such a high end and iconic hotel like Atlantis The Royal
Things we did not like:
- Room was still being cleaned 2 hours after check-in time
- Birthday requests and promised complimentary dessert were not fulfilled
- Delayed arrival of luggage
- AC!!! Room too warm 💔
- Had to repeatedly call reception for basic requests
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Price per night from:€1,203
Posted onSep 25, 2026|Cozy Rover Room
DenisS.Highly recommended.
Everything is up to Rove's standards. Characteristic features:
- Design
- High quality for a 3-star hotel
- Pool open until 8 PM
- Iron in the room
- Ice machine on the floor
And so on.
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Price per night from:€36
Posted onSep 26, 2026|Deluxe Burj Khalifa and Fountain View Room
Anonymous UserAll services provided were excellent, and the reception staff were very kind and helpful. Plus, the location is absolutely fantastic!
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Price per night from:€327
Posted onJul 26, 2026|Standard Room-Downtown View
Guest UserAssalamu alaikum!
Our whole family, including our two daughters, stayed at this hotel and we were absolutely delighted!
The hotel is simply magnificent. The location is ideal — just about a 15-minute walk to Burj Khalifa, which is very convenient.
The rooms were clean, cozy, and everything was top-notch. The breakfasts were incredibly delicious, with a wide variety of dishes, making every day start wonderfully.
But what impressed us most was the staff. All the employees were very friendly, smiling, attentive, and genuinely tried to make our stay comfortable. It is thanks to you that we have such warm and pleasant memories of this place.
Thank you very much for your hospitality! Insha'Allah, we will definitely come back to you again and will gladly recommend your hotel to our loved ones.
We wish you prosperity and grateful guests!
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Price per night from:€107
Posted onApr 21, 2026|Deluxe King Room
Anonymous UserAbsolutely 100% recommended. The hotel is super clean and beautiful, food was great, and most of all - all stuff was so friendly and helpful to the point we became friends and missed each other when we left. Location is perfect, 2 minutes walking from Dubai Marina beach. We are honestly so glad with our stay and we definitely going next time at the same hotel as well.
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Price per night from:€124
Posted onAug 22, 2026|Scene Room Twin Beds
Kati BhunThis hotel has all the resources to be five-star, but something is fundamentally wrong with the way it is being managed.
First of all, the positives: the location is good, the pool is a decent size and the gym is genuinely really good. Breakfast was 10/10. The cleaners, concierge and restaurant staff at breakfast were also lovely. Unfortunately, that’s where the five-star experience stopped for us.
When we checked in, we were taken to a room that smelt strongly of mould. I actually have a poor sense of smell, so for me to notice it suggests this was not a minor issue. We were moved to another room without much fuss, which was fine.
However, the second room was a double when we had specifically booked a twin. I explained that I currently have a bad back and am struggling to sleep, which is why having separate beds mattered. We were then offered either to have the bed split or move to an upgraded room—which was also a double. This was the point I started getting irritated because I had literally just explained why another double room did not solve the problem.
We were tired, so agreed to have the bed split while we were out. They did this, but the resulting twin beds were extremely small and the pillows weren’t particularly comfortable either. The TV/streaming system felt dated and worked poorly, and the internet was slow.
Then my niece dropped an earring. While looking for it, we noticed some of the lights weren’t working, so I used the torch on my phone. The amount of dust I could suddenly see around the room was honestly embarrassing for a hotel positioning itself as five-star. I’m really not an especially fussy guest—I just expect a clean, tidy and comfortable room, particularly at this level.
By this stage, we asked Paramount if they would cancel the remainder of our four-night booking so we could move elsewhere. They flat-out refused and simply continued offering room changes. After already unpacking, repacking and moving once, I was fed up and told them to leave it.
I then suggested that, as a gesture of goodwill, they could include breakfast for the remainder of our stay. I was told they couldn’t because they would “lose money”. Instead, I was offered around 10–20% off food or a spa treatment. Considering their restaurants are available on The Entertainer with buy-one-get-one-free offers, this hardly felt like meaningful compensation for what had happened.
What bothered me most was the attitude towards resolving problems. Management seemed dismissive and, during one conversation, a manager repeatedly spoke over me while I was trying to explain the situation. It was simply rude.
The same attitude appeared elsewhere. We went for shisha when there was a ladies’ special advertised. We were told the flavours included in the offer were unavailable, so I asked what they could substitute instead. The answer was simply: nothing.
Another example: we were initially told the gym was open until 10pm with a member of staff present. On our final night, another staff member casually informed me that guests could actually use it 24 hours a day—we just needed to call reception for access. Great information to receive on the last night of a four-night stay.
And I think that sums this hotel up. When something isn’t available, something goes wrong, or a guest has a problem, there seems to be very little instinct to ask, “What can we do to make this better?” Instead, the response is often just “no”, or an option that doesn’t actually solve the issue.
It feels like the hotel is sailing along waiting for some magic event to turn it into the five-star property it could absolutely be, rather than addressing the basics.
The facilities are there. The location is there. Some excellent staff are there. But customer service, communication, cleanliness standards and service recovery need a huge overhaul before I could consider this a genuine five-star Dubai hotel.
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Price per night from:€80
Posted onAug 1, 2026|Classic Room
Anonymous UserWe had a wonderful stay at QE2 Dubai. It was a unique experience staying on such an iconic ship. The staff were friendly and accommodating, and they kindly fulfilled our room request. The breakfast was also very good, with a nice variety of options. Overall, it was a comfortable and enjoyable stay. Thank you!
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Price per night from:€49