Nakatomamu, Shimukappu Village, Yufutsu District, Hokkaido, 079-2204, JapanView Hotel Details
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Hoshino Resorts Tomamu The Tower Guest Reviews
4.4/5
Very Good
350 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(350)
Positive reviews(340)
Reviews with photos/video(152)
Loved the view(50)
Tasty restaurant(34)
Classy environment(32)
Delicious breakfast(26)
Perfect for kids(23)
Offers pick-up/drop-offs(22)
Many amenities(20)
Large rooms(16)
Negative reviews(10)
Bungon Sripetcharakul
Twin Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Great time with family, many facilities, many restaurants to choose, I recommend visiting the ice village.
Guest User
Twin Room
Stayed in Dec 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 4, 2025
Nice food in the restauants. Wonderful views in the room. Convenient to access ski venue. Good!
jason
Twin Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Pleasures with my trip
Cheng
Fourth Room
Stayed in Dec 2024
Family
18 review
4.2/5
Very Good
Posted on Feb 17, 2025
Good location for ski & food
While it’s not new resort .
bitebite
Family Twin Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Excellent facilities, good food. Kids love the hotel !
Guest User
Fourth Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Very nice hotel with a lot of amenities, great place for a family vacation.
Shirlyn
Family Twin Room
Stayed in Sep 2023
Couples
9 review
4.2/5
Very Good
Posted on Oct 26, 2023
Quite disappointed as the gondolas to unkai terrace was closed during this season according to the staff & we planned this for our wedding anniversary trip. Overall ok but the toilet has quite a numbers of small insects. Hope will get another chance to revisit!!
Guest User
Twin Room
Stayed in Sep 2023
Solo travelers
1 review
3.7/5
Posted on Oct 11, 2023
The hotel is good and with different varieties of free drinks from 10am to 10pm but only not good is air-conditioning is only hot air in Oct which is too hot for foreigners!
Sin
Triple Room
Stayed in Sep 2023
Family
13 review
5.0/5
Outstanding
Posted on Oct 9, 2023
My stay in Hoshino Resort TOMAMU The Tower was fantastic and my family enjoyed it very much. The complimentary free champagne was wonderful!
Anonymous User
Triple Room
Stayed in Aug 2023
Family
14 review
5.0/5
Outstanding
Posted on Oct 1, 2023
We found it was cheaper to book via trip.com, triple room with 3 breakfast. Greenery view from the room though it was raining on the day we arrived. Hotel guest get to enjoy free entry to swimming pool and Unkai Gondola. No amenities/toiletries found in the room, the hotel put toiletries beside front desk, take what you need. Excellent selections for breakfast at Nininupuri, it's like sitting in a glass house, surrounded by trees.
6/10
Guest User
Twin Room
Stayed in Jul 2023
Family
1 review
3.7/5
Posted on Aug 16, 2023
The resort, the restaurants, the cloud were all great. But the access by JR train was so bad because there's no elevator. Because of my nationality i cannot drive and rent a car in Japan so i had to take the train to go to this resort. To go to the other platform, we had to take the stairs while carrying our heavy luggage. Unlucky me i just had a spine surgery and i actually should not carry heavy weight luggage but i have no options and i am with my mother who is over 60 she also had to carry heavy weight luggage through the stairs. Maybe its our bad due to the misinformation on our side that the station is like this, but just a little note for travelers who cannot rent a car to go to this resort.
Either JR or Hoshino Resort maybe could invest a little for elevator or maybe assign some porter who could help just in case there are some customers with health problems like me or older people.
Guest User
Twin Room
Stayed in Apr 2024
Couples
6 review
4.2/5
Very Good
Posted on May 22, 2024
Nice resort, the breakfast in HAL is excellent. The staff is friendly.
cleo chau
Family Twin Room
Stayed in Jun 2023
Family
7 review
2.5/5
Posted on Jul 23, 2023
Too commercial, not the Japanese relax style!
Just like going to Macau…..
Overall service is just fair, not really outstanding and do not recommend to book this hotel if you are looking for a real relaxing experience!
The swimming pool really looks like Macau’s one!
Guest User
Twin Room
Stayed in Nov 2023
Family
2 review
3.7/5
Posted on Dec 23, 2023
The room is decent but obviously dated. But big windows let you soak in the mesmerising snow views. We also liked the different restaurant choices to choose from for breakfast. Nininupuri was the best given the view, food choice and table space.
Nothing fancy for this hotel but nothing beats the spectacular view and ski in ski out convenience.
Circleface
Twin Room
Stayed in May 2023
Couples
6 review
4.0/5
Very Good
Posted on Jun 23, 2023
It is the ideal place to stay at if you are heading to Unkai Terrace, as it’s walking distance to the gondola (and the gondola only opens between 5-8am). However, it’s basically self-contained, so there aren’t places to explore outside of the resort.