Hotels in Dongmen Commercial Area, Shenzhen

A fantastic stay with its unbeatable location right in the heart of Dongmen. It’s just a short walk to the metro station (Laojie Station Exit F), making travel around the city incredibly convenient. The surrounding area is vibrant with endless local shopping options, food streets, and night markets, perfect for exploring authentic Shenzhen culture. The hotel itself is clean, modern, and well-maintained. Rooms are spacious and thoughtfully designed for comfort. The property also features a well-equipped gym and a cozy reading corner, which adds a nice touch for those wanting to unwind. Ideal for both short and long stays.

✨ The staff were super friendly and helpful! they went above and beyond to help with everything! 💕 The room is also absolutely clean. If I come back to Shenzhen, I’ll definitely stay here again. Perfect location — close to the train station, super convenient for getting around, and it only takes a short trip to Hong Kong! 🚆🇭🇰 Surrounded by shopping spots, delicious food, and plenty of souvenirs! 🛍️🍜🌸

It was our first time in Shenzhen. My family enjoyed our stay. The instructions the host provided were very detailed and helpful which made finding the place very easy considering it was raining the day we arrived. As such, the host's attention to detail was very much appreciated!! The accommodation itself was awesome for our family of four. My nieces loved the clean and innovative space; from the advance touch screen blinds, lights to the projector in the living room. We truly enjoyed the space and wished we could have stayed longer. The host's quick response and check-in was a plus! We will be back!

The hotel room is very huge, for a newly weds like us. There is a huge bathtub with disposal covers provided. The slippers, laundry services and all the amenities is good for travellers. Furthermore, the front staffs are very friendly and assisting us with parcel collection and all our queries.

the room and toilet looks a little old. The toilet bowl is converntional not the auto flush and wash backside type. The front desk is extremely helpful though. The breakfast is not fastastic better to do without. Missed going, walked passed without realising to my room several times. There is a massage parlour on the 5th floor providing some relieve. A small discount when you told them recommended or introduced by the hotel.

The location is best just opposite the station.Many food and shops just at the door step of the hotel..The exterior looks normal but the rooms were well renovated.We were pretty late for our train to guangzhou.We were asking the front office to help us to book a didi to the railway station. Amy the guest relation was so kind she told use to use the train which will be faster to catch our railway to Guangzhou than the didi.She was so kind to lead us to the way to take the subway train and even help carry our luggages.Her customer service was excellent .Me and my friend were so grateful to her.We were thinking we will miss our booked railway train.But we finally got on to the train in the nick of time for Guang Zhou.we will not forget the excellent service that Amy had given us.Thank you Amy.

Location excellent just next to metro and dongmen st. Housekeeping diligent and even provided extra bottles of water.Breakfast was good, except their odd policy of only free breakfast for one person per day even tho two person in a room. Even though we stayed for two nights, they dont allow us to combine for two persons just for one day.. While some renovation was on going, the room was quiet, perhaps we stayed on the 15th floor. Aircon was centrally controlled and was at 22 deg, rather cold.

Choosing a hotel in China can often be a hit-or-miss experience—but the Palace Hotel in Luohu, Shenzhen is truly a hidden gem. Located just 400 meters from the Shenzhen Railway Station, it’s a short and convenient walk—mostly through well-lit underground shopping alleys, with part of the route even passing a lively food street. The location is unbeatable. Right outside the hotel, Line 1 Metro is to your right, and Line 9 is to your left—both within 200 meters from the lobby. The hotel is also just 500 meters from Luohu Commercial City, one of Shenzhen’s largest malls, with hundreds of shops offering everything from electronics and knockoffs to dried food, fashion, massage parlours, and eateries. But a convenient location is only part of what makes a great stay—comfort matters, and this hotel delivers. Newly built in 2023, it’s modern, spotlessly clean, and well-equipped with everything a tourist might need. The rooms are big and spacious. Free self-service laundry and dryers mean you can pack light. There’s also a gym, and within 500 meters, you’ll find an abundance of food options. Service is another standout. The staff are attentive and responsive. Towels are replaced promptly when needed, and even small gestures—like an extra bottle of mineral water—don’t go unnoticed. Security is excellent, and I felt very comfortable throughout my stay. I must give special mention to Miss Long (龙小姐) at the reception. Her attention to detail and dedication to service were truly impressive. What really stood out was when she personally carried three new 24” suitcases (which I had ordered from Xiaomi and delivered to the front desk) all the way to my room—an act that perfectly embodies “going the extra mile.” As a retired senior manager, I strongly urge the hotel’s leadership to recognize her potential. If you’re heading to Shenzhen and want a hotel with superb service and an unbeatable location, I highly recommend the Palace Hotel. It’s located just to the left of the Shangri-La Hotel—but with better value and warmth. We booked four rooms for our stay from April 23 to April 26. I stayed in Room 5419.

The hotel lobby wasn't massive, but despite its size, the luggage service was excellent. Staff greeted me warmly and efficiently helped carry my bags to the room. The front desk staff were also fantastic; they were incredibly thoughtful, noticing I had a baby and proactively offering a crib. They also assigned me a non-smoking room conveniently located near the elevator. The room itself was very comfortable. My only minor suggestion is that the carpet seems a bit worn and could use an update, but otherwise, everything else was great. To top it all off, they even surprised me with a complimentary glass of freshly squeezed lemonade, which was absolutely delicious!

Very good price hotel, service also good, 5min walk to dong men street very happenning area with lots of food drinks and shopping .China first Mcdonald are here, 5minutes walk from hubei station to reach . 价格优惠，服务非常好的酒店 。性价比也高，走5分钟就能到东门町，非常热闹的街道，有好多吃喝的也可以逛街。中国第一家麦当劳就在这里 。酒店的服务也非常好，可以点了外卖机器人就会送到你的房门 。从湖贝站走5分钟就到酒店了,下面也有便利店 。