Hotels in Lo Wu Control Point, Lo Wu Railway Station, Shenzhen

The hotel's location is excellent, right next to Shenzhen Railway Station, just 100 meters from Luohu Metro Station, and about 500 meters from Luohu Port. The room was spacious, and both the hardware and software facilities exceeded my expectations. Upon check-in, the housekeeping staff on my floor, who were cleaning, greeted me warmly and even explained how to use the smart assistant. Although the breakfast selection wasn't huge, it was very satisfying. I would definitely choose to stay here again.

The front desk lady was super nice and gentle, a big plus! The hygiene was absolutely spotless, beyond amazing! The price was very affordable, and for someone like me who was here for an exam, the room was really quiet, which was great. A pretty good experience overall. There are also many different kinds of snacks at the nearby food street; friends staying here should definitely give them a try. The check-in experience was fantastic~ The environment was kept extremely clean, and the bed was very comfortable too.

The hotel's location is super convenient. Check-in at the front desk on the second floor was very quick. The rooms come with disposable towels and bath towels, which is a nice touch. If you order takeout, a robot can deliver it to your room; it even calls your room when it arrives at the door, which is incredibly convenient! The front desk staff and housekeeping staff were all very friendly and welcoming. The hotel is also very close to Luohu Port. Subway Line 1 is right outside to the left, and Line 9 is to the right. It's also easy to get to the nearby King Glory Plaza for shopping, just an 800-meter walk away. The front desk provided a useful map too!

The facilities are complete and well-equipped, and the hygiene is clean and comfortable. The front desk service is kind and lovely. Every time I come, I stay at this hotel; the service is top-notch. The location is great, making it convenient to go anywhere nearby.

The hotel is located in an ideal location which means that you can start enjoying the city as soon as you drop off your suitcase. The room was perfect and I slept really well. There was a decent selection of essential toiletries and some complimentary tea, coffee and water. I thoroughly enjoyed my stay and I would most certainly book a room there on my next visit to Shenzhen. I would highly recommend this hotel.

The environment here is a reflection of how subpar Shenzhen's city planning is! There's construction happening all around. I asked the front desk for a quiet room, and they assured me it wouldn't be noisy. To my surprise, it truly was quiet – a miracle! The room came with a charging cable, a UK-style power outlet, a fridge, and the TV was clear and easy on the eyes, with a working remote. Even though the window was sealed, there were no strange odors in the room or hallway, thanks to scheduled air purification. The lobby takes up almost an entire floor and has a grand, historic feel to it. The nearby convenience store was also well-stocked and useful. Overall, this place is at least a full step above the glorious hotel diagonally across the street. I still have to say, Shenzhen's city planning is truly awful 👎

The hotel is in a prime location, about a five-minute walk from the railway station, subway station, and Luohu Port. It is also very convenient to the nearest Dongmen Old Street. The room is spacious and bright, with a small balcony for drying clothes, which is convenient for drying clothes. The front desk is warm and thoughtful. It is a very good hotel and I will come again next time.

Everything is just fair, another chains are better a bit, let's see when go stay again when need lol thanks

First of all, a big thank you to Trip.com Concierge! Always available 24/7 for Trip.com members! I placed an order at 5:55 PM that day and used Trip.com Concierge to request a ”high floor, (subject to room availability) room upgrade.” Arrived at the hotel at 8:00 PM... There was no doorman, security, or bellhop from the hotel staff... The only person at the front desk was a guy wearing black-rimmed glasses! When checking in, I asked if he had seen the Trip.com notes... He said he hadn't but directly upgraded me to a suite (1638). I'd like to express my gratitude for that! Since there was no bellhop, we had no choice but to drag our luggage directly to the room... The door stopper for the room door (see picture 2) was broken, and the hallway leading to the room was completely dark when the door was opened (see picture 1) (this was taken after closing the door). (There's no light in the hallway from the closed door to the middle of the room.) Fumbling in the dark, I found the slot for the power card and inserted the room's own power card. I was still carrying my luggage, and the door wasn't held by the door stopper... My companion, who was following behind with luggage, was hit by the door! It hurt a lot! So I contacted the hotel staff through Trip.com Concierge to report the issue... We waited in the room for over an hour! Around 9:30 PM, Ms. Liu, the hotel's night shift manager, came to the room and told us that there was an emergency light in the hallway near the room that we could use! However, the entrance to the hallway was indeed very dark (I wonder why the hotel designed it that way?). Manager Liu immediately offered to move us to a twin room on the 17th floor or an executive king room on the 24th floor... We asked if we could pay extra (make up the difference) to upgrade to an executive suite? (The hotel's mini-program was down that night, so we couldn't see the hotel prices. Manager Liu said we could refer to the prices on Trip.com and that they could offer some discount, but she would need to ask her supervisor for approval.) Manager Liu advised against upgrading to an executive suite that night! We accepted Manager Liu's suggestion! And we were touched by Manager Liu's sincerity! After all, it's rare for a hotel's on-duty manager to consider the guests' needs! Ms. Liu, the hotel's night shift manager, is diligent and responsible! She conscientiously informed us that all deluxe suites were sold out that night and that the executive suites had some leakage due to the typhoon! We did see towels placed on the windowsill of room 2438 at the time! Manager Liu also consulted with her colleagues in engineering! Manager Liu showed us a total of three rooms! We said we were fine returning to 1638 (the retro-style room was also quite unique... it was a suite after all). Manager Liu warmly invited us to stay in the king room on the executive floor on the 24th floor! During our discussions and room viewings, we also got a general idea of the hotel's layout (below the 16th floor is not renovated – 80s/90s five-star hotel luxury style, once glorious – above the 17th floor is newly renovated, with a brighter and livelier style). Manager Liu was also very thoughtful and had the front desk remake the room cards and send them up! Manager Liu also informed us that the hotel doesn't offer room service after 11:00 PM and personally came to the room to deliver two bottles of water! We once again felt Manager Liu's sincerity!! Ms. Liu, the night shift manager, is from Northeast China and is very warmhearted! Manager Liu represented the hotel in resolving the issue, and we could feel the hotel's warmth! We chose to stay! Manager Liu also informed us that we could extend our stay in the current room! Here, I would like to thank Ms. Liu, the hotel's night shift manager, and the hotel's night shift? Or perhaps the day shift? The guy at the front desk wearing black-rimmed glasses! It's not scary to have problems... what's scary is not having an attitude... Once the problem is solved, Trip.com guests will still give your hotel a 5.0 rating!

Facilities: LOLOLOLOLOLOLOLOLOLOLOLOL Cleanliness: Clean and tidy Environment: Maresca's methods in a Rolls Royce (This part is quite nonsensical and seems like filler. I've translated it literally but it doesn't make sense in context.) Service: While what comes next might be true, for Auntie it's all starting now, what am I here for? (This part is also highly nonsensical and appears to be random words. I've translated it as literally as possible, but it lacks coherent meaning as a review.)