Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.8
Amenities8.0
Service7.9
Cleanliness7.9
Filter by:
Sort by:
All reviews(747)
Positive reviews(684)
Reviews with photos/video(140)
Classy environment(28)
Easy to get around(25)
Friendly front desk staff(25)
Average sound insulation(19)
Large rooms(15)
Perfect for business trips(14)
Many amenities(10)
Close to metro(6)
Negative reviews(63)
Erweimachu
Deluxe Executive Room (Double Bed) (Fridge)
Stayed in Oct 2024
Business travelers
85 review
10.0/10
Outstanding
Posted on Nov 18, 2024
Hygienic and clean, the environment is very good, there are many restaurants around, close to the subway station, close to the seaside, close to Sea World
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Hudiejieaihaozhe
Special Queen Room
Stayed in Nov 2024
Other
2 review
1.7/10
Posted on Dec 8, 2024
I was so drunk. It was the worst experience ever. If the environment or service were better, I wouldn’t give such a bad rating. It was late that day and I found a restaurant at the port. I saw this one ranked first in the picture and the price was reasonable. I decided to book here. I didn't notice anything when I checked in. I thought the room was quite small, but it was okay in every aspect. I was still discussing where to go for another meal. It turned out that it was too late and I didn't plan to eat. I went to take a shower. After I came out, I found that the water had already flowed out. The place where I took a shower was on a high platform. The waterproofing was not done well, but I was in a good mood at the time. I called the front desk and told the problem, but the front desk acted like I was looking for trouble. In the end, I changed my clothes. I just took a shower and changed into pajamas. My boyfriend was also asleep and the two of them were disturbed. When I got up to change rooms, I didn't say anything. The room I changed needed ventilation, otherwise it would be very stuffy. I called the front desk and asked her for a long time how to turn it off. It's not breathable. I asked if there were any other rooms. I first said that but then I changed my mind and said that this one is the best. May I ask? ? When I said that the leakage in that room was serious, should I go and check it out? I hesitated and didn’t know what to say. I said that an aunt would come to do it tomorrow. I know you are a worker, but there is no need to muddle through everything. The new room must be better than the one we had before. I know that the room is expensive, but the original stuff is broken and the new one that is more expensive is also broken. I am not happy either... In addition, the new room has no paper towels and mineral water are placed at the entrance. I don't understand your furnishings. I am commenting after such a long time because I am still very angry when I think about it. Everyone is avoiding lightning.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for giving us your valuable opinions despite your busy schedule. We hope for your understanding and correction for some omissions that we have made while serving you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best!
Guest User
Simple Queen Room
Stayed in Oct 2024
Business travelers
36 review
10.0/10
Outstanding
Posted on Dec 4, 2024
The hotel is very close to Shenzhen Bay, which is easy to find. There is a front desk, the transportation is very convenient, and there are many shops around. The room type is not big and the price is affordable. The stay was quite comfortable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Simple Queen Room
Stayed in Oct 2024
Business travelers
2 review
6.0/10
Posted on Nov 7, 2024
The main reason is that there is only a window in the toilet, and the hygiene is average. The hygiene inside the washing machine was not cleaned in time.
Original TextTranslated by Google
Response from Property: Dear, I'm sorry to bring you a bad check-in experience. First of all, thank you for your check-in. The check-in experience may not have met your expectations, but we will work hard to improve the overall product. At the same time, what did you think of during the check-in process? If you are not satisfied, you can contact us at any time and we will try our best to help you solve it.
Guest User
Special Queen Room
Stayed in Oct 2024
Other
29 review
8.0/10
Very Good
Posted on Nov 12, 2024
I forgot to take something. I asked him to put it away the next day. Good review. Changing rooms was also fast. Good review.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Oct 2024
Solo travelers
2 review
7.5/10
Posted on Nov 4, 2024
It's humid and has a bit of a musty smell, but the transportation is very convenient and it's very close to the subway entrance.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for giving us your valuable opinions despite your busy schedule. We hope for your understanding and correction for some omissions that we have made while serving you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best!
Dawenxi
Deluxe Executive Room (Double Bed) (Fridge)
Stayed in Mar 2024
Travel with friends
34 review
5.0/10
Posted on Apr 5, 2024
It is a good experience to live in an apartment of this size in Shekou at this price. There is a washing machine, but you have to buy your own laundry detergent. Hygiene is very poor and the cleaning is not very good. The last picture is after pushing the sofa away and it is very dirty. There are also insect corpses on the sofa and the pillows are very moldy. There is a hardware store under the apartment and it will be very noisy in the morning. Also, in Picture 2, I opened the closet door and saw that the small thing is facing the bed. I don’t know. Was it secretly photographed?
Original TextTranslated by Google
6/8
Response from Property: Dear, we are very sorry for bringing you a bad stay experience. First of all, thank you for staying with us. The stay experience may not meet your expectations, but we will work hard to improve the overall product. At the same time, if you are not satisfied with anything during your stay, you can contact us at any time and we will do our best to help you solve it.
Anonymous User
Cozy Queen Room
Stayed in Feb 2024
Solo travelers
36 review
10.0/10
Outstanding
Posted on Mar 11, 2024
The price/performance ratio is quite good. I have been given a late check-out after staying here for several times. This must be praised! ! The guy on night shift is also very nice. I often stay in this apartment hotel.
Hygiene: OK
Environment: OK
Service: Good
Facilities: Good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Simple Queen Room
Stayed in Feb 2024
Other
3 review
2.0/10
Posted on Mar 7, 2024
Let me show you the buyer and seller's show. Don't doubt it. The moldy sofa and the dresser are moldy. Then I heard the sound of the electric drill upstairs. When I checked in, the construction site next to it was working until 10 o'clock. It started at 7:30 in the morning. I tolerated it, but the electric drill started upstairs. Construction and decoration are not done in a short time. Everyone, be careful!!!!!
The store said that I had stayed for one night and compensated me 60 yuan. Thank you, I don't need it. If you had told me earlier that there was an electric drill upstairs, I would not stay for 60 yuan a night!!!!!!
Original TextTranslated by Google
Response from Property: Dear, I am the person in charge of this store. I also received a call from the platform customer service saying that you asked for 50% compensation, but I only agreed to refund 20%. If you are not satisfied after arriving at the store, you can go to the store front desk to explain the situation. We can arrange to cancel the order. There is no need to give a bad review here if you have not received compensation. Thank you for your support and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Jan 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Feb 16, 2024
Simple and comfortable, cost-effective, the small courtyard at the door is very comfortable to bask in the sun. The house is very quiet, and you can't hear the sound of cars at all. If there are many people, I recommend the 2-bedroom and 1-living room suite, which can sleep multiple people without any problem!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Light Luxury King Room
Stayed in Nov 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Dec 15, 2024
very good
Excellent location, very convenient to travel around
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Heibaijianzhiwu
Simple Queen Room
Stayed in Dec 2023
Family
27 review
8.0/10
Very Good
Posted on Feb 5, 2024
Facilities: OK
Sanitation: General
Environment: Not good
Service: Good. The location is not good, you have to go through a winding and broken road to get in, and it was converted from a residential house. The surrounding environment is general, dirty and crowded, and some room types are strange.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Executive Room (Double Bed) (Fridge)
Stayed in Dec 2023
Other
1 review
7.0/10
Posted on Jan 13, 2024
The service is OK and the price is cheap.
The room on the second floor is relatively closed, with a window at the foot, and it is a special shape, on the outside. The room is not clean enough, I haven't even been to the window sill, but there is a curl of hair. The shelf for draining water is also covered with dust.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. Your satisfaction is our greatest pride, and maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best!
Anonymous User
Light Luxury King Room
Stayed in Nov 2023
Other
1 review
4.5/10
Posted on Jan 4, 2024
You can see it in the picture. The top wardrobe doesn't have this. Only the wardrobe on the bed has this.
Original TextTranslated by Google
Response from Property: Dear, we are very sorry for bringing you a bad stay experience. First of all, thank you for staying with us. The stay experience may not meet your expectations, but we will work hard to improve the overall product. At the same time, if you are not satisfied with anything during your stay, you can contact us at any time and we will do our best to help you solve it.
Guest User
Cozy Queen Room
Stayed in Oct 2024
Other
6 review
2.0/10
Posted on Nov 30, 2024
Fighter in the garbage, a closed room, first time seeing
Original TextTranslated by Google
Response from Property: Dear, I'm sorry to bring you a bad check-in experience. First of all, thank you for your check-in. The check-in experience may not have met your expectations, but we will work hard to improve the overall product. At the same time, what did you think of during the check-in process? If you are not satisfied, you can contact us at any time and we will try our best to help you solve it.