Vienna Hotel (Shekou Haiwan Hotel) Reviews

Had a strange smell in the room. I can say something similar to sewage.

good good good

The room is actually better than the photo. The layout is very reasonable and the facilities are complete. It is clean and hygienic. The community is well managed. It is very quiet when sleeping. The pillows are especially comfortable. I slept well all night. The front desk is very reliable and they add things quickly. I have decided to stay here. I will come again next time!!!

Relax like coming home! The room design is warm and thoughtful, the bedding is so comfortable that you don't want to get up. The lobby also prepared a guide for local tours, and even helped us avoid the surrounding food. I will definitely come again next time!!!

The service attitude is particularly good. The front desk reception is enthusiastic and professional. Check-in is fast and the room type is upgraded proactively. The room service responds quickly and the waiter is polite and thoughtful. When encountering problems, the front desk will help solve them as soon as possible, which is very sincere! The breakfast is rich in variety and parking is convenient.

Very cost-effective. I am very satisfied with the room I can live in at this price in the city. It is student-friendly and business travel-friendly! The network is great: Wi-Fi is fast, and video streaming and video conferencing are very smooth (very important for those who need it!).

The room was well-detailed and the bedding was so comfortable! The mattress was moderately soft and hard, the duvet was light and warm, and I slept until I woke up naturally. The bathroom had high water pressure and constant temperature hot water, and the shower gel and shampoo were scented series!

Thoughtful service: The front desk lady was enthusiastic and professional, and took the initiative to help us upgrade the room type. The room response speed was super fast, and whatever was needed was delivered immediately. When I checked out, she also helped me book a hotel for the next trip, which was really thoughtful! Like 👍

The room is clean and comfortable. The standard king-size bed room I stayed in is spacious and has a great view from the floor-to-ceiling windows! The bedding is soft and clean, and it is carefully cleaned every day, even the corners are spotless. It is worth recommending!

This stay really exceeded my expectations! From the location to the service details, it is impeccable and must be given a full score! The hotel is strategically located in the city center, a 2-minute walk to the bus station opposite, with all kinds of dining and shopping around, and it is also very convenient to take a taxi to the attractions.

I stayed at the Airong and Haiwan hotels more than a decade ago, but I didn't expect it to be so bad now. There was a strong smell of decoration when I entered the room. I thought I'd just stay there temporarily while I was away from home. The air conditioner was on for more than 20 minutes but it didn't cool down. We were all sweating from the heat. The electrician came over and poked the inside with a broom handle, and then adjusted it outside to cool it down normally. The battery of the TV remote control was dead. I sat with my back against the head of the bed playing with my phone, and the mattress slid to the end of the bed. Later I went to the bathroom and got a coaster to pad the foot of the bed to stop it from sliding. The noise was very loud, and I could hear the sound of the guests swiping the room card outside the door. The sound of talking, dragging the suitcase, closing and opening the door was even louder. The sound insulation was poor because the gap between the doors was wide. The pillows were piled up on one side and low on the other. I finally fell asleep in the middle of the night but was woken up many times by the noise outside. I was sleepy and had a headache all day today. The bathroom did not separate the dry and wet areas, there was no conditioner or razor, and the water from the shower head looked like the picture when it was turned on to the maximum. I was wondering if I could only stay in such a weird room with various problems for the price of more than 260 yuan? I don't mind it, but it's the first time I've encountered such an uncomfortable room. Tonight I booked a room for 213 yuan a night in another hotel 430 meters away from Sihai subway station (the last two pictures). There was no uncomfortable smell. The room was square, with a 1.8-meter big bed, a dry and wet separation in the bathroom, a strong shower head, razors and conditioners, bath towels in separate bags, and a washing machine and dryer. Why are your newly renovated rooms not as good as the ones more than ten years ago? Cutting corners everywhere, no more words.

I was very satisfied with my stay! From the moment I walked in, I felt the hotel's dedication: the environment and facilities, the elegant lobby design, the clean and tidy rooms, the soft and comfortable bedding, the great view outside the window, the good sound insulation, and a good night's sleep.

The service is considerate, the front desk is enthusiastic and professional, the check-in is efficient, travel suggestions are provided, and the room responds to needs very quickly! The room is comfortable, clean and tidy, the bedding is soft, the sound insulation is good, and the view outside the window is also great.

The service is meticulous and thoughtful. The front desk provides multilingual services (English/Cantonese, etc.), communication is barrier-free, and surrounding maps and food recommendations are proactively provided upon check-in. The rooms are cleaned in a timely manner, and the bottled water is generously replenished!