To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.5
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All reviews(1006)
Positive reviews(968)
Reviews with photos/video(144)
Easy to get around(91)
Classy environment(85)
Close to metro(69)
Many amenities(29)
Comfortable bed(19)
Excellent room layout(18)
Friendly front desk staff(18)
Too many mosquitoes(9)
Negative reviews(38)
Guest User
Loft - 2-Room, with View (1 living room, fridge)
Stayed in Aug 2024
Other
1 review
3.2/5
Posted on Sep 8, 2024
The user has not rated, the system defaults to a negative review
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time and hope to book this hotel again, give us a chance to apologize and look forward to visiting again.
JMandre
Elegant Loft - 1-Room (Double bed) (1 living room, fridge)
Stayed in Nov 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Jan 6, 2025
The room I booked for Li Jian's concert is close to the venue, about 10 minutes by subway. There is no sign at the door, so it is not easy to find for the first time. The price-performance ratio is good.
Original TextTranslated by Google
Response from Property: Thank you very much, Baozi, for your good comments on Xiaoyu. Baozi's good comments are Xiaoyu's greatest motivation. We will continue to work hard and live up to Baozi. Thank you again, Baozi, for your affirmation of the hotel. I look forward to visiting again. I wish Baozi a pleasant journey~
Guest User
Loft - 2-Room, with View (1 living room, fridge)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The room is clean, soundproofed, large and spacious, the price is very reasonable, the service attitude is very good, the transportation is convenient, and there are many delicious foods nearby!
Original TextTranslated by Google
Response from Property: 非常感謝寶子您對小御的好評,寶子的好評就是小御最大的動力,我們會再接再厲不辜負寶子的。再次感謝寶子對酒店的肯定,期待再次光臨,祝寶子旅途愉快~
Guest User
Loft - 3-Bedroom (Fridge)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
It's OK, but a little hard to find. The lady at the front desk is nice, the environment is OK, it's quite big, suitable for a family, it would be better if there is a sign, and the hygiene is OK.
Original TextTranslated by Google
Response from Property: 非常感謝寶子您對小御的好評,寶子的好評就是小御最大的動力,我們會再接再厲不辜負寶子的。再次感謝寶子對酒店的肯定,期待再次光臨,祝寶子旅途愉快~
Xiamenxinshenghe
Large Screen Cinema Three-Bedroom Apartment With One-Living Room (Washing Machine + Fridge)
Stayed in Oct 2024
Business travelers
20 review
3.0/5
Posted on Nov 12, 2024
There are so many mosquitoes, I was woken up by mosquito bites in the middle of the night. I didn't expect there were so many mosquitoes on the 25th floor!
Original TextTranslated by Google
Response from Property: There are electric mosquito repellents in the room, which can be used. I was not satisfied and stayed for another night the next day. It is hard not to suspect that it is a malicious bad review.
Amy Sit
Loft - 2-Room, with View (1 living room, fridge)
Stayed in Oct 2024
Family
18 review
2.2/5
Posted on Nov 10, 2024
Checking in was a bit troublesome. I called him before I checked in. He asked me to go to the first floor of the building to register. When I checked in, there was no one there. I called him. It turned out that I was checking into the second building. I ended up dragging two children and two suitcases with me. The luggage goes to the second building. The hotel's hygienic condition is a bit scary. There are cigarette ashes and cigarette butts everywhere on the ground floor. The toilet board was not wiped clean. Hope it can be improved next time
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to visiting you again.
qskem
Loft - 1-Room, City-View (Double bed) (1 living room, fridge)
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The room is clean and tidy, with complete facilities and very comfortable. It is very close to the subway station. It is super convenient. There is food in the convenience store downstairs. The service of the lady at the front desk is also very good. This experience is very good. Recommend👍
Original TextTranslated by Google
Response from Property: Thank you very much, Baozi, for your praise of Xiaoyu. Baozi's praise is Xiaoyu's biggest motivation. We will continue to work hard to live up to Baozi. Thank you again Baozi for your affirmation of the hotel. I look forward to visiting you again. I wish Baozi a happy trip~
1uRenWang
Loft - 1-Room, City-View (Double bed) (1 living room, fridge)
Stayed in Sep 2024
Solo travelers
47 review
4.5/5
Great
Posted on Oct 29, 2024
Stayed here for a concert, it's average, the TV is old, the projection is laggy, the price/performance ratio is OK in Shenzhen. It's troublesome to operate all kinds of things.
Original TextTranslated by Google
Response from Property: Thank you very much, Baozi, for your good comments on Xiaoyu. Baozi's good comments are Xiaoyu's greatest motivation. We will continue to work hard and live up to Baozi. Thank you again, Baozi, for your affirmation of the hotel. I look forward to visiting again. I wish Baozi a pleasant journey~
Anonymous User
Elegant Loft - 1-Room (Double bed) (1 living room, fridge)
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 9, 2024
I am an old customer and I like the environment here. The service attitude is also good. The transportation downstairs is convenient. You can walk directly from the community to the entrance of Ailian B. Parking is convenient. I will come here again in the future.
Original TextTranslated by Google
Response from Property: Thank you very much, Baozi, for your good comments on Xiaoyu. Baozi's good comments are Xiaoyu's greatest motivation. We will continue to work hard and live up to Baozi. Thank you again, Baozi, for your affirmation of the hotel. I look forward to visiting again. I wish Baozi a pleasant journey~
bijie0406
Loft - 3-Bedroom (Fridge)
Stayed in Jun 2024
Family
52 review
2.5/5
Posted on Jul 15, 2024
It is right next to the city light rail station. From 6 am to about 0:30 am, trains rumble past... For us, we are not used to the hustle and bustle of the city... The height of the two-story duplex is too embarrassing! The sanitary environment is also speechless, and there are many Xiaoqiang. Pet-friendly hotel, but the room still smells...
Original TextTranslated by Google
6/12
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time and hope to book this hotel again, give us a chance to apologize and look forward to visiting again.
J990812_
Loft - 1-Room, City-View (Double bed) (1 living room, fridge)
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
I came across this hotel by chance when I arrived in Shenzhen. At first, I had an ordinary mentality as long as it was clean enough. Unexpectedly, the room was cleaned to my liking and arrived in a timely manner. The lady at the front desk also checked in directly without any delay. I respect the lady at the front desk. I like it so much. I will give priority to this hotel next time I go out with my friends.
Original TextTranslated by Google
Response from Property: 非常感謝寶子您對小御的好評,寶子的好評就是小御最大的動力,我們會再接再厲不辜負寶子的。再次感謝寶子對酒店的肯定,期待再次光臨,祝寶子旅途愉快~
Guest User
Elegant Loft - 1-Room (Double bed) (1 living room, fridge)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The environment is very good and the stay is very comfortable and comfortable. I will book again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Thank you very much, Baozi, for your praise of Xiaoyu. Baozi's praise is Xiaoyu's biggest motivation. We will continue to work hard to live up to Baozi. Thank you again Baozi for your affirmation of the hotel. I look forward to visiting you again. I wish Baozi a happy trip~
C
Loft - 3-Bedroom (Fridge)
Stayed in Apr 2024
Travel with friends
1 review
1.7/5
Posted on May 28, 2024
This hotel cannot be classified as a hotel, it can only be regarded as a low-end B&B. In Shenzhen, you can have more choices at a price of more than 300 yuan. The reason for choosing this B&B is just because you were deceived by the photos on the official website. The photos on the official website use conceptual drawings of the building during its construction, which are completely inconsistent with reality. In the pictures provided by the "hotel", the rooms are clean and well-equipped. In reality, the room was filled with dust and the floor was stained with oil. There is no TV as shown in the picture in the hall, only a cheap projector. The projector can only support the lowest image quality, and cannot adjust the ratio, causing the projected image to overflow the screen, and it cannot provide a qualified viewing experience at all. The light in the second largest room on the second floor was broken, but the small lamp provided by the front desk could only provide weak light, making the room dark for a long time. The bedsides in all rooms were stained, and there were even water bottles left by previous residents under the beds. The combination lock in front of the door looks high-tech, but in fact it is troublesome to operate. The air-conditioning control panel in one of the rooms was broken, causing the temperature in the room to remain low for a long time. In addition, the hotel did not provide toothpaste and disposable slippers, only very dirty plastic slippers. There is a problem with the design of the room. The height of the second floor is only about 1.8 meters, causing taller friends to often bump into the ceiling. There is a lot of unused space on the second floor, resulting in a smaller usable area than claimed. The soundproofing of the walls is off, causing the sound of trains to be heard frequently.
To sum up, I am SB, not even as good as Rujia. I have stepped on mine. Brothers and veterans, be careful.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, we are very sorry that we did not give you a pleasant stay. Thank you very much for your feedback on our hotel. We will continue to work hard. The disposable toothbrushes of the hotel are behind the mirror on the second floor. I wish you a pleasant journey~
Anonymous User
Guestroom - 2-Room (1 living room, fridge)
Stayed in Oct 2024
Travel with friends
2 review
3.3/5
Posted on Nov 10, 2024
Stayed here for a concert. The space is quite big and close to the subway station, but there are cockroaches and the floor is not very clean. When I slept, I found rough particles on the bed. I don't know what they are. The bed should not be cleaned properly.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that Xiaoyu failed to give you a pleasant stay. Xiaoyu is deeply sorry for the inconvenience caused to you. We are very ashamed. We have recorded your feedback and have made targeted rectification measures as follows. We apologize again for the inconvenience caused to you by the hotel's shortcomings, and sincerely hope that you can give us a chance to correct the mistakes. We look forward to your visit and check again whether I have made any changes. In the future, we will strive to provide you with a better stay experience. Thank you again for your kindness!
Cocoye
Loft - 1-Room, City-View (Double bed) (1 living room, fridge)
Stayed in Sep 2024
Couples
17 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The room check-in experience is quite good. The price-performance ratio is very high. I arrived at the hotel very late in the morning and the check-out time was delayed. The room has everything it should have. The environment is also very quiet and not noisy.
Service: Warm and considerate, good
Original TextTranslated by Google
Response from Property: Thank you very much, Baozi, for your good comments on Xiaoyu. Baozi's good comments are Xiaoyu's greatest motivation. We will continue to work hard and live up to Baozi. Thank you again, Baozi, for your affirmation of the hotel. I look forward to visiting again. I wish Baozi a pleasant journey~