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The room is average, the overall lighting is very dim (including the corridor), and there are many food stalls and barbecues downstairs, which makes it very noisy at night and difficult to fall asleep. The hygiene is very poor (personally speaking)
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for choosing to stay with us and sharing your experience! Our special offer rooms are approximately 15 square meters in size and are all located near the late-night food stalls. We also offer a variety of room types for guests to choose from, including many quiet king-size rooms located near small alleys. You can try other room types next time. Guests who encounter any issues during their stay can report them to the front desk immediately. We will do our best to help you resolve the issue as soon as possible. Our hotel is committed to providing you with a warm and thoughtful stay experience and sincerely looks forward to seeing you again.
DDWon
Elegant Queen Room
Stayed in Jun 2024
Family
9 review
3.0/10
Posted on Jul 22, 2024
Over 200 yuan a night is totally not worth it. Don't go! 😔
The room felt damp upon entering. The bedding was slightly damp. There was stagnant water in the bathroom that hadn't been mopped up. There was a lot of hair on the floor in the room and toilet. A dusty tissue box sat by the bed. The paint on the walls was peeling, and there was a large area of mold and blackening that no one bothered to clean.
The hotel only has three floors, and there's a food stall downstairs. The chatter and clinking of glasses continued until 4 a.m., and I ended up putting on headphones and listening to music until I fell asleep.
The soundproofing was so good that the sound of the shower next door drowned out the TV.
The bathroom towels and floor cloths were full of holes.
I didn't feel like taking pictures. It was just terrible, just enough for a night. The room photos online were probably taken when the hotel opened and then adjusted for lighting. 👀
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住及對酒店的點評,此次入住未能給您帶來滿意的住宿體驗,我們深表歉意。非常感謝您的意見反饋!我們一定檢討自己做的不足的地方並積極改正,日後定會再全力加強把服務質量和衞生質量做好!酒店也非常希望您的下次入住能夠給您達到您預期的住宿感受!真誠期待您的再次光臨祝,祝您生活愉快!
Guest User
Deluxe Room - With View (2 Beds)
Stayed in Nov 2023
Business traveler
7 review
5.0/10
Posted on Dec 13, 2023
How should I put it? The price fluctuates, and for around 200, I wasn't expecting much. But, ugh, the dark hallway was terrifying, the floor even scarier, and the room was even more unspeakable. The front desk was okay, but the woman who changed the quilt was awful. The table and floor in the room were incredibly dirty. One side faces the street, and there's a late-night KYV snack nearby. I quickly searched for other nearby hotels overnight. The Vienna Hotel, across from the train station, is much better for the price, has laundry service, and is across from the subway. Alas, it was a very uncomfortable stay. The towels were worn and dirty. Looking for a low price is another matter.
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Xiaoman is deeply sorry that we failed to provide you with a comfortable stay. Our prices are transparent and, while slightly higher during holidays, remain the same on weekdays. Thank you for your meticulous attention, which allows Xiaoman to continuously improve. Hotel amenities are 100% replaced with each guest, so you can rest assured. We will promptly verify the service issue you mentioned, assign responsibilities, and strengthen ongoing training and oversight. We deeply apologize for the inconvenience this has caused you. Finally, thank you for your appreciation of our front desk service. We wish you a pleasant stay!
Guest User
Elegant 2-bed Room
Stayed in Jan 2024
Family
4 review
2.0/10
Posted on Feb 25, 2024
Pros first: Free parking.
Cons: Poor cleanliness, with sanitary napkin packaging from the previous stay. I couldn't sleep because there was a karaoke bar next door, and they were still singing until 3-4 AM. The facilities were shabby, with the bedside lamps about to fall off and the wood floors cracked!
In short: I wouldn't go back there again, even if I had to pay a fee!!!!
Original TextTranslated by Google
Response from Property: Dear, we are very sorry for the inconvenience you experienced while staying here! We are deeply sorry, but our service and hospitality will always remain the same! We look forward to seeing you again!
momosleep
Deluxe Room - With View (2 Beds)
Stayed in Mar 2023
Family
13 review
9.5/10
Amazing
Posted on May 1, 2023
The environment is nice, the room is nice, with a large TV and a nice hallway. It's worth staying here. There are many places to eat downstairs at night, including barbecue, food stalls, and foot massage. There is also a convenience store.
Original TextTranslated by Google
Response from Property: 親愛的,小曼送您一個麼麼噠,接住了哈 !感謝您對小曼的肯定,很感謝您為小曼寫了鼓勵的話!非常感謝!看了您對小曼的評價與肯定之後,都感覺到深深的感動和鼓舞!小曼一定會繼續秉承“友善、可靠、關懷、周全”的服務理念服務每一位客人,也會帶給更多的客人更多的快樂、更多的感動!有您的肯定和鼓舞,相信小曼會做得更好!
Response from Property: 親,你悄悄的走了,不帶走一片雲彩,還留下了五星好評。當我看到好評的那一瞬間,我感動了,因為你的肯定就像一盞明燈,時刻指引着我們不斷改正完善,向更高的標準前進。我們時刻會記得你們對我們的支持。但是你見或不見我,我就在那裡,不悲不喜,努力做到更好,期待下次來有更美好的入住體驗感受。
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,您的意見對我們很重要,細節服務一直是我們長期以來尤為關注的重點,我們很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,您的意見對我們很重要,細節服務一直是我們長期以來尤為關注的重點,我們很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!