Baohengda International Hotel Shenzhen

Baohengda International Hotel Shenzhen Reviews

Baohengda International Hotel Shenzhen

35 Bulan Road, Nanwan Subdistrict, Longgang District, Shenzhen, Guangdong, 518112, ChinaView Hotel Details
Baohengda International Hotel Shenzhen
Baohengda International Hotel ShenzhenBaohengda International Hotel ShenzhenBaohengda International Hotel Shenzhen
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Baohengda International Hotel Shenzhen Guest Reviews

4.4/5
462 review
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(462)
Positive reviews(449)
Reviews with photos/video(130)
Classy environment(52)
Great swimming pool(45)
Close to metro(24)
Friendly front desk staff(22)
Perfect for kids(21)
Delicious buffet(19)
Has play area for children(11)
Tasty dinner(10)
Negative reviews(13)
Anonymous User
Crystal King Room
Stayed in Jan 2025
Solo travelers
1 review
3.7/5
Posted on Feb 16, 2025
Clean hotel, easy to get to Subway and travel anywhere I need. However, a lot of services were not available and opening hours were different to that of their brochure. No clothes cleaning service available at my time of stay. Gym equipment was warn out. I did enjoy the spa and salon services available. Might have been due to Chinese new year period, so experience may differ depending when you book. Overall, I would recommend if you are looking for the essentials.
Response from Property: Dear customer, hello! Thank you for choosing to stay in our hotel and taking the time to share your stay experience. We are glad to know that you are satisfied with the cleanliness, location and spa and salon services of the hotel. At the same time, we are very sorry that you encountered some inconveniences during your stay, such as some services not being available, opening hours not in line with the promotion, laundry service not provided, and damaged fitness equipment. This is indeed not in line with our service commitment to guests, especially during the Chinese New Year, when we should have provided better services. We have conveyed your feedback to the relevant departments and will repair the fitness equipment and adjust the service arrangements as soon as possible to ensure that similar situations will not occur in the future. We sincerely hope to have the opportunity to serve you again and provide you with a better stay experience. If you have any other needs or suggestions, please feel free to contact us. Thank you again for your feedback and wish you a happy life!
Atif Ali Gul
Apartment Room
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 31, 2025
Everything was good but amenities were closed due to chinese new year…should visit in summer season …
Response from Property: Dear TIHKwsvd70e**** guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your stay experience. We are very happy to know that you are satisfied with the overall service of the hotel. Regarding your feedback on the closure of facilities, although the hotel does not open the outdoor swimming pool, the hotel gym, Lebao Space and other facilities are still open to guests. At the same time, we will arrange the opening hours of the facilities more reasonably to ensure that every guest can enjoy our comprehensive services. We are very much looking forward to your visit again in the summer, when you will be able to experience the perfect services of all our facilities. We promise to provide you with a more perfect and unforgettable stay experience. I wish you a happy life and look forward to seeing you again!
Guest User
Bixi King Bed Room
Stayed in Nov 2024
Business travelers
7 review
3.5/5
Posted on Jan 3, 2025
The hotel room are clean and services was good. The only thing I’m not really happy was as a five star hotel we couldn’t control our room temperature and I couldn’t sleep too well at night because of the wind are hot. WiFi are kinda slow too and when u walked along the corridor you could smell someone smoking which doesn’t give me a pleasant feeling. Other than that overall are good.
Response from Property: Dear guest, thank you for recognizing our service and hygiene. During your stay, we were unable to prevent other guests from engaging in inappropriate behavior. However, it is our greatest honor for you to acknowledge the hygiene service provided by our Baohengda International Hotel. We welcome you to come and taste it again when you have time.
jacyie
Bixi Twin Room
Stayed in May 2024
Family
30 review
3.7/5
Posted on Jul 1, 2024
The hotel so great,there is inclilude breakfast and dinner for hot pot
Response from Property: Dear guest, I am very happy to hear your affirmation of our work, and I will share your comments with our team. We have been continuously improving the quality of our service, and I am sure this feedback will bring great encouragement to all our employees. Thank you again for sharing your experience with us, and we sincerely look forward to your visit again!
Guest User
Apartment Room
Stayed in Jul 2024
Family
15 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Great hotel, nice room with good sleeping, great buffet breakfast very variety of food, recommended
Response from Property: Dear valued guest, thank you for staying at Baohengda International Hotel. Thank you for recognizing our hotel amidst your busy schedule. We wish you a pleasant life and all the best.
Guest User
Apartment Room
Stayed in Dec 2024
Business travelers
2 review
1.5/5
Posted on Jan 5, 2025
Poor arrangement of the room with limited window
Response from Property: Dear _TINZ10il7hpb****,Thank you for sharing your stay experience with us. We deeply apologize that this stay did not meet your expectations.We will continue to improve our facilities and services, and your satisfaction is crucial to us. We have been committed to creatinga warm, comfortable, and enjoyable stay for our guests. We hope to add joy and emotion to your trip and look forward to your next stay!
Zhongguoren
Bixi Twin Room
Stayed in Sep 2023
Travel with friends
77 review
3.2/5
Posted on Oct 24, 2023
the hardware of the hotel is okay even though it seems to be a little bit old. however the software including service is really not professional and not matching the updated standard, especially the front desk, the swimming pool service and the breakfast. the only satisfied item is the dinner buffet for such low price.
Response from Property: Dear guest, hello! Thank you for taking the time to share your stay with us. We are sorry that this stay did not bring you a pleasant experience. We would like to express our sincerest apologies to you. We respect every guest, value and care about every guest's stay experience. We have immediately reported your comments and suggestions to the relevant departments. In the future, we will work hard to improve and strengthen employee service training. Do your best, sincerely look forward to your visit again, and wish you a happy life!
Chong
Bixi King Bed Room
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Very good hotel, clean and comfortable
Response from Property: 尊敬的客人,您好!感謝您對寶亨達國際大酒店的喜愛和支持,我們一直努力為旅客打造不同的體驗,希望我們能為您的出行增添喜悦和感動,期待您的再次入住!祝您生活愉快^_^
KGOTHATSO
Apartment Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 4, 2024
I would definitely recommend this hotel I loved that buffet.The pool side is heaven.
Response from Property: Dear guest: Thank you for choosing to stay at Bao Hengda International Hotel. I'm glad to get your praise and sharing.Hope you have a nice trip.
David Yeow
Bixi King Bed Room
Stayed in Oct 2024
Business travelers
20 review
3.7/5
Posted on Dec 5, 2024
Average hotel for a traveler
Response from Property: Dear valued guest, we apologize for providing you with an average accommodation experience. Baohengda is a five-star hotel located in Longgang District with a jewelry theme, close to Liangmaoshan subway station and surrounded by Line 10 Gankeng subway station. You can experience the architectural style of the Republic of China period, and we are committed to improving our service. Thank you for your evaluation and welcome you to visit us again.
Guest User
Crystal Twin Room
Stayed in Aug 2023
Business travelers
4 review
3.0/5
Posted on Sep 9, 2023
Not that tourist friendly. Comfortable bed, nice bathroom. I had little roaches in my room.
Response from Property: Dear guests: Thank you for choosing to stay at Bao Hengda International Hotel. I am very sorry for not having a pleasant stay. We would like to express our sincerest apologies to you . We respect every guest, attach importance to and care about the check-in experience of every guest, we regularly maintain and update the facilities and equipment of the hotel, and clean and maintain all areas of the hotel in strict accordance with the five-star service standards. to ensure that you stay in a more comfortable and tidy environment,sincerely look forward to your coming again!
Dileep Khmar
Apartment Room
Stayed in Aug 2023
Business travelers
21 review
4.0/5
Very Good
Posted on Sep 27, 2023
Good but if could add break fast too in this rate will be better.
Response from Property: 尊敬的客人,感謝您選擇入住寶亨達國際大酒店,酒店房型設有無早價格、含早價格可供您選擇預訂,如果需要早餐也可以直接在酒店餐廳直接現場購買,酒店早餐為中西式自助早餐,品種豐富,期待您的再次光臨歐!
Frankie
Bixi Twin Room
Stayed in Aug 2023
Family
13 review
3.0/5
Posted on Oct 2, 2023
It is Nice ✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓
Response from Property: 尊敬的賓客,您好!聽到您對我們工作的肯定,十分開心, 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞, 再次感謝您與我們分享您的體驗,我們真誠期待您的再次光臨!
Ghjkk
Crystal Twin Room
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 28, 2023
it is good
Response from Property: 您好!非常感謝您的入住與誇讚!很高興能為您的出行帶來美好的時光,您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨,祝生活愉快!
Kobelam
Apartment Room
Stayed in Dec 2024
Family
7 review
4.7/5
Amazing
Posted on Feb 4, 2025
Overall it's good, the room has a bathtub, and the stay is quite comfortable. It's a 10-minute walk to the subway station. It's also near attractions and Wanda Plaza, and the price/performance ratio is high.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your satisfaction with our hotel services. Your recognition is the greatest encouragement to our work and the driving force for our continuous progress. Your satisfaction is our unremitting goal, we will continue to maintain high standards and strive to exceed your expectations in every detail. Thank you again for your support and encouragement. We look forward to your visit again and continue to provide you with better and more considerate services. I wish you a happy life!