Sunflower Hotel & Residence Serviced apartment Reviews
Sunflower Hotel & Residence Serviced apartment
No.16 Shixia North 1st Street, Futian District, Shenzhen, Guangdong, 518048, ChinaView Hotel Details
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Sunflower Hotel & Residence Serviced apartment Guest Reviews
4.5/5
Good
1129 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1129)
Positive reviews(1091)
Reviews with photos/video(364)
Easy to get around(135)
Friendly front desk staff(122)
Delicious breakfast(59)
Close to metro(52)
Perfect for business trips(47)
Loved the night views(32)
Awesome kitchen(17)
Negative reviews(38)
JennLiuuu
View Audio-visual King Bedroom(Landmark View,Huge Screen Projection)
Stayed in Dec 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 1, 2025
I was a wonderful stay with clean, spacious and unlimited movie channel, highly recommended and will come back again 😍😍 Staffs are very helpful too ☺️☺️
Response from Property: Dear customer, thank you very much for choosing us and giving us a five-star praise. I am glad that our hotel has touched you with sincerity, proving that your choice is not wrong. Good experience and happy mood can all be harvested in us. Welcome to visit us again and wish you a happy life!
Edward Hong Kong visitor
Deluxe Duplex King Bedroom
Stayed in Nov 2024
Family
57 review
3.5/5
Posted on Dec 27, 2024
Reception service is good and responsive. Nice room and furniture's.
Response from Property: Thank you for staying at the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought by this journey. This is the room type that our service providers have been pursuing. This will also become the driving force for us to continue our efforts and keep making progress. We look forward to meeting you again.
Megaflopper
Two-bedroom Duplex Suite
Stayed in Sep 2024
Family
2 review
2.7/5
Posted on Oct 7, 2024
Big but dated Hotel
We booked the Deluxe Family Suite for 2 nights
Location: is good and convenient to reach all relevant areas in Shenzen easily
Service: ok, very friendly and helpful.
Apartment: looks great on the official pictures but is very dated in reality. Needs some serious renovation in most areas as well as for furniture and appliances.
Beds were good and the matraces felt nice.
Shower and bathrooms dated and quite old.
Breakfast: would have had to pay 2 breakfast extra as we were 4 people but we chose not to do this, everything chinese style, nothing to remember or complain about but would not recommend booking breakfast. Mainly warm food, some milk and cereal but e.g. no western style breakfast on display at all.
WiFi: not stable.
Overall: we payed almost 1000 RMB/night which seems totally overpriced looking back and compared to other much better apartments we have stayed in recently around China.
Sorry to say but overall kind of disappointing….and pricy…
Response from Property: Thank you very much for sharing your experience of staying this time. We apologize for not bringing you a very satisfactory stay experience. At the same time, we thank you for your valuable comments on the shortcomings of our work. The hotel attaches great importance to your valuable comments. Your valuable comments will be conveyed to the relevant departments for improvement. The hotel has recently been newly upgraded and launched new rooms. I sincerely hope you can choose and trust our hotel again. We will arrange a room that better meets your requirements for you.
Stuart Teo
Boutique King Bedroom
Stayed in Feb 2025
Travel with friends
36 review
3.5/5
Posted on Mar 26, 2025
The reception front desk is definitely much nicer than the rooms. This is another one of those apartments converted into a hotel. This is more like a US motel than a hotel but there is no concept of a model in China. Other than dated rooms, everything else is good. It is a very large 'room' for what I paid - which comprised of a living room and a bedroom.
Joshua qiaoshuya
Boutique King Bedroom
Stayed in Aug 2024
Business travelers
68 review
5.0/5
Outstanding
Posted on Oct 15, 2024
I went to the exhibition, it was like 10 minutes walking away from it i really liked it
Response from Property: Dear customer, thank you very much for choosing us and giving us a five-star praise. I am glad that our hotel has touched you with sincerity, proving that your choice is not wrong. Good experience and happy mood can all be harvested in us. Welcome to visit us again and wish you a happy life!
MrSeyfullah
Deluxe Duplex King Bedroom
Stayed in Feb 2025
Business travelers
1 review
4.0/5
Very Good
Posted on Mar 9, 2025
Location is very well. But the decoration is old, colours are dark, and the lighting is not ennough. Maybe because of the colors it looks like this.. for the summary I enjoyed my travel too much.
Response from Property: 尊敬的賓客您好,感謝您選擇我們並對葵花給予支持與厚愛。您對葵花設施及服務的滿意是葵花全體員工繼續努力的最大動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的前進方向。真誠期待您的再次光臨。
Guest User
Boutique King Bedroom
Stayed in Jan 2025
Family
2 review
4.5/5
Great
Posted on Feb 17, 2025
We arrived after midnight and although the entrance and reception lights were dimmed, there was someone on reception. Check-in was quite smooth and fast but did not get our 2 rooms next to each other as requested, we put that down to checking in very late.
When we open the door to our room, there was a small hallway and steps to the bathroom and bedroom, we were surprised as asked for an easy access room as my mother is in a wheelchair and has mobility issues. We spoke to reception about our room and they told us they did not received as request from my booking and they have no easy access rooms which was very disappointing. The rooms were nice and comfortable apart from the steps, there is a sink and either a cooking oven or sterilising oven in the hallway, we could not tell as there were no instructions either in Chinese or English, there was a wok burner but no pots/pans or cutlery, there was mini fridge located above the steps . The TV was connected to an IPTV box but was all in Chinese, there was no English instructions/guide to let you know what channels they had/what you could watch or how to access them. The WiFi joining instructions was all in Chinese and we were not able to access the WiFi as it needs your mobile number, the UK has 2 digit international dial code and 10 digit number (12 in total), when asked to put in your mobile number to received the WiFi confirmation link it only accepts 11 digits. The sliding doors to the outside private balcony (which has a washing machine) was not double glazed, so you hear the passing all night. In one room the bed was firm, but in our other room the bed was soft which is strange as you would think all the beds would be the same. The bathroom layout was also slightly different for both rooms, in one bathroom you could open the bathroom door and you could see/access the toilet straight away once inside you close the door and then you can see/access the bath/shower, in the other room it was the opposite way around.
The breakfast on the ground floor was cheap compared to other hotels in the area but it was bland and had very limited choices i.e. just one fruit juice - orange which was diluted, one flavour yogurt - apple, plain congee which you add condiments to flavour it. If you want breakfast/lunch or dinner head towards Shopping Park metro station (10 mins walk) where there are Chinese and Western eateries right next to Coco Park and Link City. If you want cheap accommodation and to be walking distance from Coco Park, then the Sunflower Hotel and Residence Serviced Apartments fits the bill.
Response from Property: 尊敬的賓客您好,衷心感謝您分享的入住體驗。未能取得您的滿分好評是我們的遺憾,但請相信,下一次的相遇,我們將做的更好。您的支持,就是我們努力的動力,再次感謝您的支持,期待與您再次相遇。
Anonymous User
Two-bedroom Duplex Suite
Stayed in Dec 2024
Family
5 review
2.5/5
Posted on Jan 19, 2025
There reception and service staff are friendly. Location is not near a MTR hence quite abit of walk. Cleanliness is not good as we found stray hairs on the bedding, silverfish cocoons, and the the bathroom smells from the old drainage. Water pressure is not strong. Tv requires VIP subscription for most of the channels. The room space is good but the design is old and dated
Response from Property: 非常感謝您分享您本次的入住感受,沒有帶給您非常滿意的入住體驗我們深表歉意,同時感謝您對於我們工作中的不足提出寶貴意見,酒店也非常重視您提出的寶貴意見,您的意見已轉達至相關部門並對此而做出改進,真誠希望您能再次選擇並信任本酒店,我們將會為您安排更為符合您需求的房間。
泰默
Deluxe Duplex Twin Bedroom
Stayed in Jan 2025
Family
2 review
4.5/5
Great
Posted on Feb 5, 2025
This time we stayed in a duplex bedroom apartment. Our stay was wonderful.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住葵花酒店公寓,享受生活,分享喜悦, 感謝您對我們的喜愛,因為有您,我們是幸福的,希望小葵會是您記憶裏永遠的暖,歡迎常回家看看喲。
noname.
Boutique King Bedroom
Stayed in Nov 2024
Couples
26 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Service is good
Breakfast is good
Staff is good
Room is good
The Environment is good
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住葵花酒店公寓,我們的付出得到了您暖心的認可,這是雙向奔赴的快樂,是不可取代的支持。感謝您的一字一句,都是我們堅持努力的力量
Guest User
Two-bedroom Duplex Suite
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 22, 2024
I stay in this hotel several times already, this time i celebrate my wife birthday here, i enjoy the feeling here, feel like go home.
Response from Property: Hello dear guests, thank you for your support and affirmation of Sunflower. Sunflower Hotel Apartment is committed to creating a second home in Shenzhen for guests. Your warm, comfortable and considerate check-in service experience is our unremitting direction. Sunflower Hotel Apartment sincerely looks forward to your next visit!
JackyRu
Boutique King Bedroom
Stayed in Oct 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Booked by mistake. But I think good hotel. Nice reception stuff.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住葵花酒店公寓,我們的付出得到了您暖心的認可,這是雙向奔赴的快樂,是不可取代的支持。感謝您的一字一句,都是我們堅持努力的力量
Qashoo
Deluxe Duplex Twin Bedroom
Stayed in May 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Jun 12, 2024
A bit different from pics shown, like not that much spacious. I was not expecting this low standard in such high price.
Response from Property: Dear guest, hello! Thank you very much for sharing your feelings about this stay, we apologize for not bringing you a very satisfactory stay experience, and thank you for your valuable comments on the shortcomings in our work, the hotel also attaches great importance to your valuable comments, your valuable comments will be transmitted to the relevant departments to make improvements, the hotel has many different room types, different orientations, different areas of the room. We sincerely hope that you can choose and trust our hotel again, we will arrange a different orientation and room type for you.
Guest User
Deluxe Party Suite
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Great hotel! I have stayed here many times
Response from Property: 尊敬的賓客您好!感謝您選擇入住葵花,好心情才會有好風景,好眼光才會有好發現,感謝您對葵花酒店公寓的信任,在未來我們堅持提供更高品質服務的努力不會改變,有您的支持我們將更有信心!期待在未來的某個美好時刻與您再次相會。
Guest User
Two-bedroom Duplex Suite
Stayed in Mar 2024
Travel with friends
38 review
3.7/5
Posted on May 1, 2024
About 10 mins walk to metro station. But taxi is not expensive here so suggest to take taxi if the place is nearby
Response from Property: Dear guests, hello! Thank you for your thoughtful feedback. Shenzhen Sunflower Hotel Apartment is located in Futian CDB, Shenzhen. The commercial district is well-equipped, with double subway entrances and convenient transportation. It is your best choice for travel. While experiencing convenience, we also hope that Sunflower can bring you a different service experience. We sincerely look forward to your next visit and wish you a happy life.