Hangzhou tongshangji · Shangju house Guest Reviews
4.7/5
Outstanding
245 review
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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(245)
Positive reviews(240)
Reviews with photos/video(91)
Perfect for kids(80)
Great location(64)
Large rooms(31)
Friendly front desk staff(13)
Parking difficult(10)
Has facilities for children(9)
Convenient for shopping(9)
Excellent room layout(3)
Negative reviews(5)
Guest User
Ze Cui Family-Friendly Duplex Twin Room With Panoramic Floor-to-Ceiling Windows + Mini Fridge
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Good location and friendly staff
Response from Property: Thank you for staying at Tongshangji Shangju B&B💕Thank you for giving us the most sincere evaluation in your busy schedule️️. The design theme of the room is simple and warm, with a large space, which is very suitable for family outings. I am really happy that you like it here and look forward to meeting you again💕
ivylim8
Guestroom
Stayed in Feb 2024
Family
25 review
4.5/5
Great
Posted on Apr 5, 2024
Beds are so hard, we can't sleep well.
No laundry service
The room is big and very clean.
Response from Property: Thank you for your review and your recognition of our homestay! It is next to Hefang Street and Southern Song Imperial Street, which is very convenient for traveling, eating, drinking and having fun. Regarding the problem you mentioned, the housekeeper applied for a room change for you, but you refused. We added three extra quilts for you. We are deeply sorry that the solution did not satisfy you. We will continue to improve the quality of service and service, and hope to use our meticulous and thoughtful service to make you and your family have a good memory. We also have other room types to choose from. Looking forward to your next visit~❤
Guest User
Guestroom - Double Occupancy (Double Bed)
Stayed in May 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 14, 2022
very nice
Response from Property: 謝謝您的點評,感謝您對我們民宿的認可!我們主題是親子民宿,還有多種房型適合居家出行,期待您下次來杭州再次入住我們民宿!❤
Guest User
Ze Cui Family-Friendly Duplex Twin Room With Panoramic Floor-to-Ceiling Windows + Mini Fridge
Stayed in Jan 2025
Family
12 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The location of the homestay is excellent, with Qinghefang on one side and the Southern Song Dynasty Imperial Street and Drum Tower on the other? The room is big and beautiful. There is a children's play area upstairs, which is equipped with all kinds of children's supplies and comes with free fruits. Very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji Shangju B&B💕Thank you for giving us the most sincere evaluation in your busy schedule️️. The design theme of the room is simple and warm, with a large space, which is very suitable for family outings. I am really happy that you like it here and look forward to meeting you again💕
Guest User
Ze Cui Family-Friendly Duplex Twin Room With Panoramic Floor-to-Ceiling Windows + Mini Fridge
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 29, 2024
A very good family hotel with affordable prices. It is located on the Qinghefang cultural street, convenient for strolling around the old street, and very close to the Southern Song Deshou Palace Ruins Museum. I will stay here again next time I go to Hangzhou.
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji·Shangju B&B 💕Thank you for giving us the most sincere review in spite of your busy schedule️️. The design themes of the rooms are mainly simple and warm, with large space, which is very suitable for family travel. You will like it here I’m really happy and looking forward to meeting you again💕
Guest User
Ze Cui Family-Friendly Duplex Twin Room With Panoramic Floor-to-Ceiling Windows + Mini Fridge
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 21, 2024
My son and I were visiting Hangzhou. We didn't start booking hotels until we got to Hefang Street. We were very casual and found a family hotel 100 meters away. We didn't expect it, but we made a fortune. The location is quiet in a bustling city. Although there are noisy people just a few steps away, the location of the hotel is very quiet. The room is duplex, and the children like the attic very much. Although we are six years old and don't play upstairs much, we just need the feeling of surplus space. The whole space is very large, with a high ceiling, no odor, dry and wet separation, dry quilts, and a twin room with Disney Mickey Mouse theme. The store also gave us a set of white fungus soup and fruits, which is amazing! My son said that he would come to stay for two months during the summer vacation. I hope the store doesn't raise the price😄Reasons for liking Hangzhou +1
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji·Shangju B&B 💕Thank you for giving us the most sincere review in spite of your busy schedule️️. The design themes of the rooms are mainly simple and warm, with large space, which is very suitable for family travel. You will like it here I’m really happy and looking forward to meeting you again💕
Guest User
Ze Cui Family-Friendly Duplex Twin Room With Panoramic Floor-to-Ceiling Windows + Mini Fridge
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The Mickey theme parent-child room we stayed in was very large and had two floors. There was a small tent upstairs for children to play in. The location was great and the transportation was very convenient. I give it a five-star rating because it is really worth it. Friends who have been here will know how cost-effective it is. The subway station is only a few minutes' walk away. The hotel facilities are also very complete, and there are toys for children in the room and public areas. It is very warm and loving. I will continue to stay here next time! 🤩🥰
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji·Shangju B&B 💕Thank you for giving us the most sincere review in spite of your busy schedule️️. The design themes of the rooms are mainly simple and warm, with large space, which is very suitable for family travel. You will like it here I’m really happy and looking forward to meeting you again💕
Guest User
Duplex Suite
Stayed in Jul 2024
Other
5 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The room is large and clean. The service is very good. It is also very close to the scenic spot and the transportation is convenient.
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji·Shangju B&B💕Thank you for giving us the most sincere review in spite of your busy schedule️️. It is next to Hefang Street and Southern Song Dynasty Royal Street. It is very convenient for traveling, eating, drinking and having fun. We will continue to improve our services. Quality and service quality, we also hope that we can use our meticulous and thoughtful service to give you and your family a wonderful memory. We look forward to your next visit~
Guest User
Nanshan
Stayed in Jul 2024
Family
1 review
3.0/5
Posted on Aug 13, 2024
The only advantage is that the space is large, but the hygiene is not up to standard. There is no window in the sleeping area, so the air is not good. The price is too chaotic, and the two platforms are too different. The price of the same room on the same day, you can see it yourself.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and comments. The room balcony has windows, which are specially marked on the booking page. We have contacted Ctrip platform and the system detected that you have not bought air tickets or train tickets recently, so you do not enjoy the travel discount. The price will be slightly higher. We are sorry that you are dissatisfied with the room hygiene. We have immediately investigated and handled it. We will strengthen cleaning training and supervision, and do a good job of comprehensive cleaning. We look forward to your visit again to inspect the improvement results.
Guest User
Ze Cui Family-Friendly Duplex Twin Room With Panoramic Floor-to-Ceiling Windows + Mini Fridge
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The children like this loft-style house very much and are reluctant to leave. They will come again next time. There is Tremella soup and fruit every day, which is very good. The location is excellent and it is convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji·Shangju B&B💕Thank you for giving us the most sincere review in spite of your busy schedule️️. It is next to Hefang Street and Southern Song Dynasty Royal Street. It is very convenient for traveling, eating, drinking and having fun. We will continue to improve our services. Quality and service quality, we also hope that we can use our meticulous and thoughtful service to give you and your family a wonderful memory. We look forward to your next visit~
Guest User
Artisan
Stayed in Dec 2024
Family
5 review
2.5/5
Posted on Feb 1, 2025
The room environment is generally OK, just an ordinary inn, not as formal as a hotel, and the sanitation dead corners are not in place. If the children hadn't insisted on staying here, they would have moved out decisively the next day. There are bunk beds and many toys, and the children like it very much. If you drive here during holidays, you must consider the parking problem first. There is an underground parking lot downstairs that belongs to the scenic area. The attitude of the uncle inside is really bad! He vaguely said that these spots are reserved for others. I have never seen a public parking lot where you can reserve a parking space. The hotel also did not subsidize a single voucher. It cost 120 yuan to park for two days.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and comments. We are deeply sorry that you did not have a satisfactory stay experience during your stay in our hotel. We will actively improve the issues you raised. The Ctrip booking details page states that parking is charged. We have reported the bad attitude of the parking lot attendant to the parking lot manager, and such a problem will definitely not occur again in the future. It is our responsibility to provide you with better service and accommodation environment. We sincerely look forward to your next visit!
Qiaoyimama
Artisan
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 23, 2025
The overall layout of the room is large, suitable for families with many children, and the place to live is also very convenient, right in the scenic area. The children like the bunk beds very much, and there is also a toy area.
Original TextTranslated by Google
Response from Property: 感謝您入住童尚集·尚居民宿💕謝謝您在百忙之中給我們最真誠的評價️️,房間設計主題都是以簡單温馨為主,空間面積大,很適合家庭出遊,您能喜歡這裏真的很開心,期待與您的再次相遇哦💕
Guest User
Rivers
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The location is good and it is convenient to travel (a little congested during holidays). There is a food street near the B&B with many delicious restaurants. Fresh fruits and sweet soup are delivered to the B&B every day. The front desk lady is very nice and gentle. She even came to pick us up when we couldn't find the way. I was touched😹
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji·Shangju B&B💕Thank you for giving us the most sincere review in spite of your busy schedule️️. It is next to Hefang Street and Southern Song Dynasty Royal Street. It is very convenient to travel, eat, drink and have fun. We will continue to improve our services. Quality and service quality, we also hope that we can use our meticulous and thoughtful service to give you and your family a wonderful memory. We look forward to your next visit~
Guest User
Ze Cui Family-Friendly Duplex Twin Room With Panoramic Floor-to-Ceiling Windows + Mini Fridge
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room is quite good, clean and tidy, very spacious, with good sound insulation and windows for ventilation. It's a very comfortable stay
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji Shangju B&B💕Thank you for giving us the most sincere evaluation in your busy schedule️️. The design theme of the room is simple and warm, with a large space, which is very suitable for family outings. I am really happy that you like it here and look forward to meeting you again💕
Guest User
Artisan
Stayed in Nov 2024
Family
10 review
4.5/5
Great
Posted on Jan 1, 2025
The location is first-rate, right next to Qinghefang, with many restaurants.
The facilities in the room are all there, and it would be even better if there was a washing machine.
For service, there is a WeChat contact, and you can tell me what you want and it will be delivered quickly.
Disadvantages: The wash basin in the toilet is too low, probably because adults need to bend down to take care of children.
Original TextTranslated by Google
Response from Property: Thank you for staying at Tongshangji Shangju B&B💕Thank you for giving us the most sincere evaluation in your busy schedule️️. The design theme of the room is simple and warm, with a large space, which is very suitable for family outings. I am really happy that you like it here and look forward to meeting you again💕