Ji Hotel (Shanghai Hongqiao Railway Station, Beidi Road) Guest Reviews
4.7/5
Outstanding
1402 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1402)
Positive reviews(1352)
Reviews with photos/video(128)
Classy environment(102)
Easy to get around(92)
Friendly front desk staff(90)
Delicious breakfast(87)
Offers pick-up/drop-offs(83)
Quiet & comfortable(67)
Close to airport(49)
Perfect for business trips(45)
Negative reviews(50)
Shan Ru
Superior King Room
Stayed in Nov 2024
Family
14 review
4.0/5
Very Good
Posted on Jan 16, 2025
Good stay near the Hongqiao transportation area. Free shuttle to the train station.
Response from Property: Dear guest: Sometimes, a song can bring back memories; sometimes, a simple good comment is enough to make me happy. Thank you for your choice, grateful for meeting you, and look forward to your visit again!
Guest User
Queen Room
Stayed in Feb 2025
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 28, 2025
环境:ok
设施:OK
卫生:ok
服务:ok
Response from Property: 尊敬的客户您好:非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務,非常期待您的再次光臨!
Tursunov Nodirbek
2-bed Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Hotel is good. Good personal.
Response from Property: 親愛的小季家人你好:每段時光不再長短,貴在開心,一份情誼,不在遠景,貴在知心,今生能與您相遇,真的很幸福,晴空萬里不如您的一句喜歡,微風拂面不如您的十分想念,期待您的下次光臨喲~~~
Ahmed Hussein Mahmoud
Queen Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 13, 2024
Very convenient and clean and the location is helpful
Response from Property: 尊敬的客人:你好!感謝有您的光臨使小季家蓬蓽生輝。因為有您一直以來的支持,小季才會更加出色。
Guest User
Queen Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 28, 2023
okkkkkkk
Response from Property: Hello, dear Xiaoji family: Every period of time is no longer short, the most important thing is happiness and a friendship, not the vision, but the most important thing is the understanding. I am really happy to meet you in this life. The clear sky is not as good as your words, the breeze. We miss you so much. We will make unremitting efforts to provide the best service and look forward to your next visit~~~
M71666
Queen Room
Stayed in Feb 2025
Business travelers
23 review
5.0/5
Outstanding
Posted on Mar 28, 2025
It is very close to Hongqiao Airport and the high-speed rail station. It takes 10 minutes by taxi and half an hour by direct bus. It is within walking distance to the Hongqiao Central Business District.
Parking is also very convenient if you drive.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our hotel is committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your next visit home~
Guest User
Superior Double Bed Room (Mobile Screen Casting+Mini Fridge)
Stayed in Feb 2025
Business travelers
6 review
2.0/5
Posted on Mar 25, 2025
The room was OK, but the breakfast was terrible. The eggs were overcooked, and a pancake was good. I suggested that it be a little softer, but the man in charge of breakfast immediately said, "No, that's how we cook it." The fruit was very small, where did they get it from?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Ji Hotel Shanghai Hongqiao Railway Station Beizhai Road. We are very sorry for the bad stay experience you have during this stay. We are deeply sorry. If you have any questions during your stay next time, please contact the hotel front desk in time. The hotel waiter will serve you at any time 24 hours a day. As for the breakfast problem you mentioned, the hotel will try its best to improve it. We look forward to your next visit!
Guest User
Queen Room
Stayed in Feb 2025
Other
1 review
2.2/5
Posted on Mar 9, 2025
The hygiene is not very good, the sound insulation is average, and the cleaning lady can clearly hear the cart outside
Original TextTranslated by Google
Response from Property: 親愛的小季家人你好:感謝您的點評,本次入住給您帶來的不佳感受,我們深感歉意。為客人提供安靜舒適的環境是我們員工一直追求的目標,我們會改善我們的產品。歡迎您再次光臨,祝您生活愉快!
Guest User
2-bed Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The room was very clean and quiet. The most commendable thing is that there was no flickering light from any electrical appliances in the room, so it was very comfortable to sleep.
Service: The store manager was kind and considerate. He took the initiative to give us two bottles of warm mineral water even though the weather was cold, and helped arrange a drop-off at the station the next morning.
Original TextTranslated by Google
Response from Property: 親愛的季小主您好:非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您下次回家,祝生活愉快!
Xiaoyongshanzhan(CZ)
Queen Room
Stayed in Jan 2025
Business travelers
109 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The hotel is clean and hygienic, with a great location, close to the Beizhai Road elevated road and not far from the high-speed rail station. There are shuttle buses between the hotel and the high-speed rail station and airport. The breakfast is very rich. I stay here every time I come!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in our hotel. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home in our hotel. We look forward to your visit again to review our progress. If possible, you can give us a 5-point praise next time you visit us.
Chuxinweixu💋
Queen Room
Stayed in Jan 2025
Family
26 review
2.5/5
Posted on Feb 12, 2025
This is the worst season I've ever stayed in. The hygiene is really bad. There are hairs everywhere.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for staying at the JI Hotel Shanghai Hongqiao Railway Station Beizhai Road. We are very sorry for the bad stay experience you have during this stay. We apologize deeply. If you have any questions during your stay next time, please contact the hotel front desk in time. The hotel waiter will serve you 24 hours a day. As for the room hair problem you mentioned, the hotel will try its best to improve it. We look forward to your next visit!
Guest User
2-bed Room
Stayed in Jan 2025
Family
4 review
0.8/5
Posted on Feb 9, 2025
The airport pick-up service is great. The driver also picked us up at 11pm. However, the airport drop-off service is only available once an hour. There are four of us and we can't even make an appointment. The airport drop-off and airport pick-up service are two different services. The electric kettle is very dirty and full of hair. The hygiene is really average. The sound insulation is not good and we can hear the people upstairs getting up early. The hotel air conditioning is usually still very cold when we sleep. I rarely give negative reviews. This experience is really bad.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Queen Room
Stayed in Jan 2025
Solo travelers
4 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The hotel is very high-end. The lobby is very grand. The facilities and equipment are very new. The elevator is stable and fast. The service of the front desk lady is also very good. There is a small robot for food delivery. The disposable products are also of good quality. I stayed in a sea view room. I can see the Golden Sand Beach coastline in the room. The room is warm
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for giving us a review in your busy schedule. Our front desk guys and girls are all enthusiastic service experts who treat guests with all their heart. Your review is their greatest motivation. We look forward to seeing you again and wish you a happy life!
Guest User
Superior King Room
Stayed in Dec 2024
Family
7 review
3.7/5
Posted on Feb 1, 2025
It's really not good. The price is near the airport, so it's ok, but the service is really bad. There are 3 people, and a 2.4 large bed. If three people share one quilt, it will definitely be uncomfortable to sleep. I asked in advance if I could get a quilt. I left my phone number, but no reply. I called again to confirm before checking in. I only got 2 pairs of slippers. I called to ask for them to be delivered, but they didn't. The breakfast is even worse. I went down at 9:15 and there was nothing left, but a bunch of people had just come down to eat. It was a mess. Cake or smoothie?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused by the hardware problem. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
2-bed Room
Stayed in Dec 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jan 28, 2025
This is the cheapest hotel I've stayed in Shanghai. But it's much better than expected, I'm very satisfied. . . . . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear Little Master Ji: Just smile. No explanation or translation. You can feel the friendliness and warmth conveyed by the other person with just one glance. I hope Xiao Ji’s flower-like smile can bring you the warmth of spring. Xiao Ji is waiting for you in Shanghai! See you there and see you