Radisson Blu Ghr Hotel

Radisson Blu Ghr Hotel Reviews

Radisson Blu Ghr Hotel

Via Domenico Chelini, 41, Rome, Lazio, 00197, ItalySee Hotel Details
Radisson Blu Ghr Hotel
Radisson Blu Ghr HotelRadisson Blu Ghr HotelRadisson Blu Ghr Hotel
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1 night

Guest Reviews

8.0/10
Very Good
112 review
Verified reviews
Location7.9
Amenities8.0
Service8.0
Cleanliness8.0
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All reviews(112)
Positive reviews(16)
Reviews with photos/video(5)
Great service(3)
Negative reviews(2)
ivyfangfang
Standard Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Feb 20, 2025
very nice stay . you can go to the down town in 10 minutes with a small train . very satisfied
ShahMayur
Premium Room
Stayed in Jul 2024
Family
15 review
10/10
Outstanding
Posted on Aug 22, 2024
Amazing. Good for family kids and near by Rome city
Salome Sirbiladze
Standard Room
Stayed in Oct 2022
Couple
1 review
10/10
Outstanding
Posted on Nov 19, 2022
Best reception stuff ❤️ Free transfer at city centre every day ❤️🙏 Rooms are very small but newly renovated
Dong Tao
Standard Room
Stayed in Jan 2024
Couple
46 review
10/10
Outstanding
Posted on Feb 7, 2024
good for tourists.
Guest User
Standard Room
Stayed in Sep 2022
Family
1 review
3.5/10
Posted on Oct 16, 2022
The location is a bit far from the center, the train station near to hotel but the train usually takes long to arrive and then you have to change some trains to arrive to the center. The receptionist were rude specially Massimiliano he wasn’t polite at all, and the rest doesn’t seem to be helpful. The only three guys that there were so helpful and kind Luka, El Sayed and Yuriay.
Guest User
Premium Room
Stayed in Jun 2025
Family
7 review
1.0/10
Posted on Jul 20, 2025
The worst hotel I've ever stayed in. I booked a selected room, but was actually given a standard room. I asked Ctrip to intervene and they told me there was no solution. They had to check the availability the next day to see if we could change rooms. Because we didn't arrive at the hotel until 11pm, we didn't have the energy to mess around with the hotel, so we just stayed for one night and changed rooms the next day. As a result, they told us the next day that they couldn't change rooms. They were very arrogant. We stayed for three nights, but the free water in the room was never put in. We called three times to ask for it, but it was never delivered. There was no shampoo, but an empty bottle was left there. They were indifferent when we called to change it. Finally, my husband couldn't stand it anymore, so he went to the front desk to argue and gave us two small bottles. The next day was even worse. We went out to play in the morning, and they told us that we couldn't change rooms during the day. We thought we were traveling, so we stayed for three nights, so we didn't bother changing hotels, and we made do. As a result, when we returned to the hotel at more than 8pm, the room was not cleaned. I really haven't seen a hotel with worse service. I won't come again, and I don't recommend Chinese people to come. The waiters here all have a condescending tone. This is the most disgusting hotel, no one!
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Response from Property: 尊敬的賓客:感謝您抽出寶貴時間留下反饋。我們對您此次入住未能達到您的期望深感遺憾,並對您在入住過程中遇到的不便表示誠摯的歉意。關於您反映的房型問題、免費瓶裝水和洗浴用品的供應不足,以及客房清潔等服務問題,我們深感抱歉。我們理解,這些細節對於旅途中的舒適體驗至關重要,而此次未能做到令您滿意,是我們的失職。對於房型安排的誤會,我們也正在與Ctrip進行溝通,以確保今後預訂訊息更清晰透明,避免類似情況再次發生。同時,我們對您提到的員工態度問題感到非常遺憾。我們一直重視服務質量,賓客的滿意始終是我們的首要目標。您的反饋已被轉達至相關部門,我們會加強員工的服務培訓,提升整體接待水平。我們誠摯希望您能給予我們一次改進的機會。若將來再次光臨,我們必將以更高的服務標準歡迎您的到來,力求為您帶來一次令人滿意的入住體驗。祝一切順利!此致敬禮
Anastasiia
Standard Room
Stayed in Jan 2025
Solo traveler
2 review
9.0/10
Great
Posted on Feb 15, 2025
I liked the service of the staff, they are polite, answer questions. I liked the breakfast: there is a boiled egg, and greens, and sausages, and cakes. Every guest will find something for themselves. The room is generally comfortable, in winter the hotel is warm. But the windows are a bit leaky and you can hear the noise from the road periodically. The towels and robe are good. Average cleaning: the floors were not washed or vacuumed (crumbs and hair were lying on the floor, and no one cleaned them up during my entire stay). The mattress is comfortable, the pillows are also comfortable. There are toiletries - shampoo, conditioner, shower gel, body lotion, cotton pads with sticks and a nail file. Initially, I booked another hotel in the center, but it was so cold and noisy that I looked for an alternative option and found the Radisson. Overall, I don't regret it. If I'm ever in Rome again, I'll definitely consider it for accommodation.
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ANDREA
Standard Room
Stayed in Jan 2025
Solo traveler
5 review
8.0/10
Very Good
Posted on Feb 11, 2025
I stayed at the Radisson Grand Hotel Ritz and overall the experience was good. The room was clean and well-organized, with all the comforts needed for a pleasant stay. However, the soundproofing leaves much to be desired: external noises and those from other rooms are clearly audible, making it difficult to rest. A particularly negative aspect was the taxi management: I had booked a car for 7:30 am, but at the time of departure the taxi was not present, causing an avoidable inconvenience. For a hotel of this level, such a service should be more reliable.
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Guest User
Superior Room
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 24, 2024
It was the first time we were assigned to a high-rise building. There was a young Italian brother at the front desk who was really nice and always cared about us. Then Ctrip also actively solved the problem of city tax. We went to Switzerland, Florence, and Nice. I felt that this hotel in Rome was good. The location is a little far from the train station, but it's safer, which is great.
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Guest User
Premium Room
Stayed in Jan 2024
Family
4 review
8.0/10
Very Good
Posted on Feb 28, 2024
Breakfast is rich in variety and the room is a bit old
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Anonymous User
Superior Room
Stayed in Aug 2023
Business traveler
10 review
10/10
Outstanding
Posted on Dec 11, 2023
good Very close to the concert hall There is a park nearby suitable for jogging
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Anonymous User
Standard Twin Room
Stayed in Sep 2022
Traveling with friends
5 review
8.5/10
Very Good
Posted on Dec 5, 2022
Hotel facilities are very good among the places near downtown Rome, the breakfast room is good, there are many types of bread, and they are delicious.
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Guest User
Standard Room
Stayed in Feb 2023
Business traveler
1 review
7.0/10
Posted on Mar 12, 2023
I booked two standard 22 m2 rooms, they gave me one of perhaps 12 m2 which is very small with a tiny bathroom and one a little larger with a large bathroom, one in the opposite wing. Shameful . Very nice and helpful staff but…… they should respect the reservations and not to their liking. My complaint X the room was answered …. Sorry we are full…. I am speechless ….
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Kiiiiss
Premium Room
Stayed in Aug 2023
Business traveler
2 review
10/10
Outstanding
Posted on Oct 8, 2023
Very good, the environment is very good
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Anonymous User
Standard Room
Stayed in Sep 2022
Traveling with friends
7 review
10/10
Outstanding
Posted on Dec 26, 2022
Very good, la la la la la
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