Elong ME Hotel (Shenzhen Gankeng Subway Station Hakka Town)

Elong ME Hotel (Shenzhen Gankeng Subway Station Hakka Town) Reviews

Elong ME Hotel (Shenzhen Gankeng Subway Station Hakka Town)

No.2 Tongfuyu Industrial Park, Longgang District, Shenzhen, Guangdong, ChinaSee Hotel Details
Elong ME Hotel (Shenzhen Gankeng Subway Station Hakka Town)
Elong ME Hotel (Shenzhen Gankeng Subway Station Hakka Town)Elong ME Hotel (Shenzhen Gankeng Subway Station Hakka Town)Elong ME Hotel (Shenzhen Gankeng Subway Station Hakka Town)
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1 night

Guest Reviews

7.5/10
380 review
Verified reviews
Location7.6
Amenities7.3
Service7.7
Cleanliness7.6
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All reviews(380)
Positive reviews(316)
Reviews with photos/video(89)
Convenient location(44)
Average sound insulation(40)
Great value for money(39)
Friendly front desk staff(25)
Convenient parking(21)
Perfect for business trips(7)
Close to metro(5)
Stayed multiple times(3)
Negative reviews(64)
LoganTang
Boutique Queen Room
Stayed in Nov 2024
Solo travelers
9 review
5.0/10
Posted on Dec 28, 2024
Very noise throughout the day till 7pm with construction works. Mould throughout the whole room with a heavy stench of smoke smell. However, location is near the ancient town which makes it convenient.
Response from Property: Dear customers, this experience makes you feel uncomfortable, we are deeply sorry, we will improve your valuable comments in time, I hope to give us a chance to welcome the next stay.
Ying Ying
Boutique Queen Room
Stayed in Nov 2023
Travel with friends
4 review
5.0/10
Posted on Dec 25, 2023
You get what you get for the price you pay. Good budget option if you want to stay overnight near Gankeng.
Response from Property: Dear customer, we are deeply sorry that you felt uncomfortable during this stay. We will make improvements in a timely manner based on your valuable suggestions. We hope you can give us another chance to stay with us next time.
Guest User
Boutique Queen Room
Stayed in Aug 2023
Family
1 review
5.5/10
Posted on Sep 18, 2023
It's good to have a reasonable price hotel next to the historical Town. I can feel the quiet and clean there. Thanks
Response from Property: 尊敬的賓客,您好!感謝您對藝選酒店的肯定,一直秉承賓客至上的服務理念,為客人提供賓至如歸的服務與設施,客人的滿意是我們最大的動力,期待您的再次光臨!Dear guests, How do you do? Thank you for your recognition of Yixuan Hotel. has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation.
Stanto
Boutique Queen Room
Stayed in May 2024
Family
65 review
4.0/10
Posted on Jun 11, 2024
No windows; and the room is small
Response from Property: 尊敬的客户,此次入住體驗讓你感覺不適,深感抱歉,你提出的寶貴意見我們會及時改進,希望可以給我們一次機會歡迎下次入住
Guest User
Boutique Queen Room
Stayed in Apr 2024
Family
1 review
5.5/10
Posted on May 3, 2024
It's average, very old, the wall cloth is damaged and moldy, the table is small, the paper towels are very poor, the light is very dim, the shower room has no door, the toothbrush has no toothpaste, and there is only a pair of slippers. It's not worth it. I'm willing to be ripped off.
Original TextTranslated by Google
6/7
Response from Property: Dear customer, we are deeply sorry that you felt uncomfortable during this stay. We will make improvements in a timely manner based on your valuable suggestions. We hope you can give us another chance to stay with us next time.
KA YEE
Boutique Queen Room
Stayed in Feb 2024
Travel with friends
6 review
4.0/10
Posted on Apr 3, 2024
I felt bad on the day I checked into the hotel. I only saw a piece of paper with the room number written on it when I picked up the room card. When I opened the door to the room, I found that someone had already checked in. It was outrageous. I felt very unsafe. Later, I went to the lobby to change rooms and the air conditioner in the room was turned on. It's not freezing even at the lowest level, but the wind speed is set to medium and it's already very noisy, making it hot all night long. There's no TV (it's said that the whole building is suspended). There is no door in the bathroom shower room, and only curtains block the room from the sink, bathroom and seat. Toilet; The sound insulation of the room is poor. The karaoke singing downstairs all night is so noisy. You can hear the cars passing by downstairs. The only good thing is that the shower has enough water and it's not far from Gankeng Ancient Town. It's a good place to eat and go.
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry that you felt uncomfortable during this stay. We will make improvements in a timely manner based on your valuable suggestions. We hope you can give us another chance to stay with us next time.
Guest User
Boutique Queen Room
Stayed in Dec 2023
Solo travelers
6 review
8.0/10
Very Good
Posted on Jan 3, 2024
Basic facilities and supplies are provided, and the hygiene is acceptable; the hotel is on a slope outside the door, a 10-minute walk; the sign still has the old name, so you need to identify it carefully; the price/performance ratio is good.
Original TextTranslated by Google
Response from Property: Dear guests, Hello! Thank you for your recognition of Yixuan Hotel. It has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation. We look forward to your visit again! Dear guests, How do you do? Thank you for your recognition of Yixuan Hotel. It has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation.
Guest User
Boutique Queen Room
Stayed in Nov 2023
Family
8 review
7.5/10
Posted on Dec 30, 2023
This time, in order to be able to stroll around the town and see the night view of the town at ease, I booked Yixuan Hotel on Ctrip. It is very convenient to walk down the right back road from the hotel to the town in 3 minutes. The hotel has an artistic atmosphere, is clean and hygienic, has an elevator, and is very convenient to go up and down. The service of the front desk girl is also superb. In order to drink clean and hygienic water, I dare not use the kettle in the room, and I specially go to the front desk girl to boil water to drink. Haha 😊, it is a hotel worth recommending. The only drawback is that there is a 2CM gap in the hotel window without window glass. The wind blows cool at night. Fortunately, I don’t feel cold when the air conditioner is turned on.
Original TextTranslated by Google
Response from Property: Dear guests, Hello! Thank you for your recognition of Yixuan Hotel. It has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation. We look forward to your visit again! Dear guests, How do you do? Thank you for your recognition of Yixuan Hotel. It has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation.
apple peanuts
Boutique Queen Room
Stayed in Nov 2023
Travel with friends
13 review
3.0/10
Posted on Dec 25, 2023
The location of the hotel is very close to Gankeng Ancient Town, but the signboard is the old name, and the online name is the new one. It took me a while to find it. Upon entering the hotel, it felt dilapidated, with stains on the walls and quilts. The phone charging cable is required for electronic payment. There was a box on the bedside table containing paid adult products. The TV didn't work. The staff said that a new one had been ordered but had not arrived. Fortunately, there is hot water for bathing. The hotel is next to a car road, which is a bit noisy. I have never stayed in a hotel with such poor service.
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry that this check-in experience made you feel uncomfortable. We will improve it in time based on your valuable suggestions. We hope you can give us a chance to welcome you next time.
Qingsheng
Boutique 2-bed Room
Stayed in Sep 2023
Travel with friends
8 review
6.0/10
Posted on Oct 25, 2023
Rooms and facilities are average There is not enough space in the room and there is no door in the shower room
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry that you felt uncomfortable during this stay. We will make improvements in a timely manner based on your valuable suggestions. We hope you can give us another chance to stay with us next time.
Boutique Queen Room
Stayed in Sep 2023
Travel with friends
36 review
6.0/10
Posted on Oct 24, 2023
The location of the hotel is convenient. It takes about 5 minutes to walk to Gankeng Ancient Town. However, the hotel is relatively old. I booked a large room this time. The lights are dim and the toilet is dripping. But the price is really affordable. Let’s see what you choose.
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry that you felt uncomfortable during this stay. We will make improvements in a timely manner based on your valuable suggestions. We hope you can give us another chance to stay with us next time.
Guest User
Queen Room
Stayed in Sep 2023
Couples
1 review
3.5/10
Posted on Oct 18, 2023
The decoration in the room is old and outdated, there are traces of moldy black in the corners, the overall lighting effect of the room is poor, it does not match the real-life photos of the room on Ctrip, and the quality of the room does not match the price. The hotel is near a factory area, and many large trucks pass by at night, making a lot of noise, affecting sleep and mood. The towels in the toilet look very dirty, with traces of mold and a little red that I don't know what it is.
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry that you felt uncomfortable during this stay. We will make improvements in a timely manner based on your valuable suggestions. We hope you can give us another chance to stay with us next time.
Anonymous User
Boutique Queen Room
Stayed in Mar 2024
Other
4 review
4.5/10
Posted on Apr 12, 2024
There were only two toothbrushes, no combs, and only one wash cup for toiletries. The shower head was loose, and I wondered if someone had twisted it open and used it. I went out after checking in, and when I came back, I found that the air conditioner was not cooling. I called the front desk and asked someone to come and check it out. No one came to check it out until dawn. I couldn't rest at all and was sweating. If no one came to fix it, you can contact them to change rooms instead of just being perfunctory. The overall appearance of the hotel is really good, and it looks like it has been successfully acquired. The internal environment is hard to describe. It's just a change of soup but not medicine.
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry that you felt uncomfortable during this stay. We will make improvements in a timely manner based on your valuable suggestions. We hope you can give us another chance to stay with us next time.
Guest User
Boutique Queen Room
Stayed in Nov 2023
Couples
16 review
6.5/10
Posted on Dec 26, 2023
The lobby, elevator, and rooms all smell of smoke.
Original TextTranslated by Google
Response from Property: Dear guests, Hello! Thank you for your recognition of Yixuan Hotel. It has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation. We look forward to your visit again! Dear guests, How do you do? Thank you for your recognition of Yixuan Hotel. It has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation.
Anonymous User
Boutique Queen Room
Stayed in Aug 2023
Other
70 review
8.0/10
Very Good
Posted on Sep 17, 2023
Facilities: Very convenient Health: good Environment: Very good. It would be better if the windows could be easily closed to isolate the sound of the outside construction. Service: The cleaning lady was very nice. She helped with the TV connection, but it still couldn’t be connected.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, Hello! Thank you for your recognition of Yixuan Hotel. It has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation. We look forward to your visit again! Dear guests, How do you do? Thank you for your recognition of Yixuan Hotel. It has always been adhering to the service concept of "guests first" and providing guests with services and facilities at home. Customer satisfaction is our biggest motivation.