Tribe Milano Malpensa Reviews

Nice and relaxing environment. Would recommend to friends

Location is not soo great with no public transport but staff are great and rooms are modern. Great if you are after an airport hotel. It is about 50min to 1 hour drive from city

Excellent customer service rendered by the hotel staffs! Room is spacious and clean, had a comfortable stay! Well Done!

Air traffic control went down in the region and we were forced to find a night at a local hotel. This is close to airport but does require a taxi to access. €20 for 4 of us for a short 10 min drive. This hotel does have a €5 shuttle service to the airport for check out. I booked this hotel whilst still on the plane, with internet struggles i made my booking through trip. Upon arrival, there had been 2 bookings made under my name. There were three night staff working. I was told categorically i needed to contact the booking site to cancel the additional room. The booking site advised me the hotel was capable of doing this. With a 3 way conversation and a helpful booking site the crisis was managed. Saying that, the hotel staff member was rude, shouted at me, blamed me and was aggressive, almost resorting me to tears. Another staff member asked her to step aside and he completed the check in with ease. The hotel was able to provide emergency toothbrushes but only delivered to half the party. There is a hair dryer available but my unfriendly lady told me there was one in the room - it was a steamer! Half the party had access to a hair dryer when requested to their room. Breakfast is €14 and is lovely. The facilities are good with a pool, gym, clean rooms, and comfy beds. Lovely place just totally let down by the lady who was just horrid. Clearly personable, polite, friendly and helpful service is not a requirement at this establishment.

The hotel itself is good,but the transport fee is high about 10euros for go and back from airport to hotel ,it’s not possible to go by walk

I was so worried when my train delayed and thought I might not be able to check in anymore. I tried to call them, they were very nice, telling me no worries just wait at Arrival Gate 5, our colleague will be there to pick you up! And that was 1:40am. I did not expect anyone to answer my call, did not expect anyone would come to pick me up because I did not book in advance. But they came!!! I was all teary when I saw the car with TRIBE written on it. I checked in before hand on the website, but another lil bro who was on the same train with me did not. We were so nervous thinking that we might be kicked out because it’s already passed 12am, but hey, they welcomed us, we still got our room in the end. The staff who picked us up told us they heard about the railway incident somewhere in Saronno, and told us not to worried as there are always unexpected situations. They will ask if you need shuttle service to the airport next day, be sure to book your slots as the van has limited seats! This is my first time to Italy, and I feel so blessed to have all these sweet helpful people around me.

Good hotel

Amazing

We stayed there 1 night before take flight back home. We just realized that there is no way to walk to airport. You have to book and pay 5 euro per person to the airport

An excellent stay.Hotel near to Malpensa Airport,and they provide shuttle bus service to airport.

The hotel is closed to airport but far away from everything. If you want to go to city, you need to go back to airport to take the train.

Excellent location to the airport. Fantastic staff. Comfy beds and clean . 💯 would stay again

Average hotel, room very warm , ac turned off from the hotel, they said not yet to be turned on, It was really warm the day i checked in

Super comfortable, clean and convenient location close to MXP , great service too.