JW Marriott Shenzhen

JW Marriott Shenzhen Reviews

JW Marriott Shenzhen

No. 6005 Shennan Avenue, Futian District, Shenzhen, Guangdong, 518040, ChinaSee Hotel Details
JW Marriott Shenzhen
JW Marriott ShenzhenJW Marriott ShenzhenJW Marriott Shenzhen
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1 night

Guest Reviews

9.3/10
Very Good
9902 review
Verified reviews
Location9.3
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(9902)
Positive reviews(9681)
Reviews with photos/video(3255)
Easy to get around(1286)
Delicious breakfast(679)
Perfect for business trips(536)
Friendly front desk staff(522)
Close to metro(505)
Luxurious(90)
Awesome gym(90)
Delicious buffet(79)
Negative reviews(221)
Guest User
Deluxe Queen Room
Stayed in May 2025
Traveling with friends
24 review
10/10
Outstanding
Posted on Jun 17, 2025
The bed was very comfortable, the service of the staff was excellent. They went out of their way to ensure that we had a good stay. The ambience was nice and the restaurant’s food was fantastic as well.
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並熱心分享您的入住體驗。感謝您對酒店整潔客房、齊全設施設備以及餐飲出品的認可,為此我們感到十分自豪。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待不久後再見到您!
Guest User
Deluxe 2-bed High Floor Room
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 9, 2025
My friends and I recently stayed at the hotel, and it was an exceptional experience. The hotel blends luxury and comfort, making it perfect for both business and leisure travelers. Our rooms were spacious, beautifully designed, and offered stunning city views. The bed was incredibly comfortable. The dining options were fantastic, especially breakfast, which offered a great variety. Overall, our stay was unforgettable. I highly recommend JW Marriott Shenzhen. Special thanks to Yuki and the team for making our visit so memorable!
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並熱心留言,很高興得知您對本次入住體驗感到滿意。感謝您對酒店同事Yuki周到服務的讚揚,同時感謝您對酒店客房設施、齊全設施、酒店優越地理位置的滿意和喜愛。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待您在不久的將來再次回來!
BMEI
Deluxe Queen Room
Stayed in Apr 2025
Couple
1 review
8.5/10
Very Good
Posted on Jun 1, 2025
What a great stay, thank you very much, it was only 1 night; but you made our weekend. Special thanks to William Feng.!
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並熱心留言,很高興得知您對本次入住體驗感到滿意。感謝您對酒店同事威廉熱情服務的讚揚,同時感謝您對酒店優越地理位置、客房設施、優美環境及乾淨衞生的滿意和喜愛。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,我們誠摯地歡迎您再次下榻!
Guest User
Deluxe Queen Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 6, 2025
Yuki is good thanks so much 🙏, will come back next time
Response from Property: 尊敬的賓客,感謝您與金茂深圳JW萬豪酒店分享您的入住體驗。通過您的評論,我們很高興得知您有一個愉快的入住體驗。感謝您對酒店同事Rafa優質服務的讚揚,同時感謝您對酒店客房舒適環境、優越地理位置的滿意。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待不久後再見到您!
Guoshun
Deluxe Queen Room
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 23, 2025
Hotel is good Roman and Kiki is good I will come here next time
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並分享您的入住體驗,很高興得知您有一個愉快的入住體驗。感謝您對酒店同事Roman、Kiki專業服務的讚揚,同時感謝您對酒店優越地理位置、優美環境的認可。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待您的再次光臨!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 21, 2025
Alice was fantastic and made my stay truly remarkable. Whenever I needed something, I could simply message her, and she took care of everything for me. The room was spacious and relatively new with welcome fruits. They even had a reformer Pilates machine in their fitness centere.
Response from Property: 尊敬的賓客,感謝您與金茂深圳JW萬豪酒店分享您的入住體驗。通過您的評論,我們很高興得知您有一個愉快的入住體驗。感謝您對酒店同事Alice 優質服務的讚揚,同時感謝您對酒店客房舒適環境、健身房設施的滿意。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待不久後再見到您!
BriC
Deluxe Queen Room
Stayed in Mar 2025
Couple
17 review
9.0/10
Great
Posted on Apr 21, 2025
Decent hotel, but due to construction outside, can be noisy! Good gym and buffet breakfast.
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並分享您的入住體驗,很高興得知您有一個愉快的入住體驗。感謝您對酒店同事專業服務的讚揚,同時感謝您對酒店優質服務、整潔客房、自助早餐、健身房設施的認可。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待您的再次光臨!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Couple
32 review
9.5/10
Amazing
Posted on Apr 23, 2025
I recently had the pleasure of staying at JW Marriott, and it exceeded my expectations! The staff was exceptionally welcoming and attentive, ensuring a smooth check-in process. My room was beautifully designed, spacious, and impeccably clean, offering stunning views. The amenities, especially the pool and spa, were top-notch. The location is ideal, close to key attractions and great dining options. I highly recommend JW Marriott for a luxurious and relaxing stay!
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並分享您的入住體驗,很高興得知您有一個愉快的入住體驗。感謝您對酒店同事專業服務的讚揚,同時感謝您對酒店優越地理位置、客房舒適環境的認可。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待您的再次光臨!
Rckh
Executive Two Double Beds Room
Stayed in Apr 2025
Family
26 review
6.5/10
Posted on May 5, 2025
Hotel location is good but facilities are old. A dated hotel
Response from Property: 尊敬的賓客,感謝您與金茂深圳JW萬豪酒店分享您的入住體驗,我們十分高興得知您對本次入住體驗感到滿意。通過您的評論,我們很高興得知您對酒店優質服務感到滿意,同時感謝您對酒店同事的讚揚。感謝您對酒店提出的寶貴建議,我們定會進一步做好對酒店環境及設施的日常維護。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待您在不久的將來再次回來!
MsMargie
Deluxe 2-bed Room
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 1, 2025
My husband and I recently had the pleasure of staying at the JW Marriott Hotel in Shenzhen, and I must say it was an absolutely fantastic experience! From the moment we arrived, we felt a sense of relaxation wash over me. The ambiance of the hotel is both luxurious and inviting, making it the perfect getaway. The staff truly elevated our stay to another level. Each interaction I had with the team was met with warmth and professionalism. A special shoutout to Betty, Peter, and Cecilia, who went above and beyond to ensure that our needs were met. They were always available to assist with any request, making me feel right at home. Their genuine care and attention to detail made my stay even more enjoyable. It was also my husband’s birthday and they made it very special by sending cake to our room. The services provided at the JW Marriott are top-notch. The rooms are beautifully appointed, providing a serene environment to unwind after a day of exploring the city. This was my first time staying at the JW Marriott, but it certainly won’t be my last. I am already looking forward to my next visit! I wholeheartedly recommend this hotel to anyone looking for a luxurious and relaxing stay. I would rate it a solid 1M/10! Thank you, JW Marriott Shenzhen, for an unforgettable experience!
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並分享您的入住體驗,很高興得知您有一個愉快的入住體驗。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待您的再次光臨!
Koo Kar wai
Deluxe 2-bed Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Apr 2, 2025
Good location, nearby a lot of good restaurants. Service and room are nice.
Response from Property: 尊敬的賓客,感謝您與金茂深圳JW萬豪酒店分享您的入住體驗,很高興得知您有一個愉快的入住體驗。感謝您對酒店優越地理位置、乾淨衞生及優質服務的滿意和喜愛。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,歡迎再次光臨!
Chua Siew May
Deluxe Queen Room
Stayed in Mar 2025
Family
53 review
9.5/10
Amazing
Posted on May 2, 2025
Huge and beautiful hotel. Near to attaraction places
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並分享您的入住體驗,很高興得知您有一個愉快的入住體驗。感謝您對酒店同事專業服務的讚揚,同時感謝您對酒店優質服務、優美環境的滿意與認可。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,期待您的再次光臨!
Traveller05
Deluxe Queen Room
Stayed in Jan 2025
Couple
6 review
10/10
Outstanding
Posted on Feb 8, 2025
The room is very spacious, take out is delivered quickly with a robot, pool was closed during winter, the bathroom was big and had large mirrors .
Response from Property: Dear guest, thank you for choosing to stay at JW Marriott Hotel Shenzhen and leaving a message. We are glad to know that you are satisfied with your stay. Thank you for your praise for the enthusiastic service of our hotel colleagues, and thank you for your satisfaction and love for the hotel's superior location, room facilities, beautiful environment and robot service. JW Marriott Hotel Shenzhen aims to provide guests with an exclusive experience from the inside out, a journey of complete rejuvenation from body to mind. Your affirmation and support are the driving force for us to continue to provide high-quality services. We sincerely welcome you to stay again!
Hing keung
Executive King Bed Room
Stayed in Jun 2025
Couple
44 review
7.0/10
Posted on Jul 30, 2025
Hotel closed to the undergrund station but not so convenient becuase it takes a along walk fro the station to hotel. Hotel facilities not up to standard such as the sunna room is not clean, no dry sunna in mans room. swimming pool is small. Room is not big enough even it calls executive room. toilet ventilation is poor. Resturant is ok but the food is not attractive. I don't think will stay again even the price is competitive with other same grade hotel.
Александр747
Deluxe King Bed High Floor Room
Stayed in Jun 2025
Business traveler
48 review
10/10
Outstanding
Posted on Jul 25, 2025
I very loved my stay in this hotel. Very good service. One of the best hotel in Shenzhen. Personally I want to give my best regards to Kitty she helped me a lot during my stay in Shenzhen.
Response from Property: 尊敬的賓客,感謝您選擇入住金茂深圳JW萬豪酒店並熱心留言,很高興得知您對本次入住體驗感到滿意。感謝您對酒店同事Kitty熱情服務的讚揚,同時感謝您對酒店優越地理位置、客房設施、優美環境及乾淨衞生的滿意和喜愛。金茂深圳JW萬豪酒店旨在為賓客提供由內而外的專屬體驗,由身及心的全然煥活之旅,您的肯定和支持是我們持續提供優質服務的動力,我們誠摯地歡迎您再次下榻!