Jinjiang Inn Select (Shenzhen Huanggang Port Imperial Plaza) Reviews

Response from Property: Dear guest, thank you for staying at Jinjiang Inn Huanggang Port. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Hong Kong and Futian Shopping Center, where you can eat, drink, play and watch movies. At the same time, the restaurant on the fourth floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel, and we apologize for not being able to provide you with a satisfactory experience. Everything we do is just to bring a different vacation experience to every guest, and we will continue to work hard to be ready for you to come back anytime.

Response from Property: Dear valued guest, thank you for choosing to stay at Jinjiang Inn Huanggang Hotel and for your satisfaction with our services. We deeply appreciate your support and kindness. We will continue to strive and provide you with even better services. We look forward to welcoming you back next time! Thank you! If you are very satisfied with our services, please give us a 5-star rating. Thank you for your attention!

Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！

Response from Property: Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Jinjiang Inn Huanggang Port will be the warmest and most unique one in your memory! Come back to Jinjiang Inn Huanggang Port often, and I wish you well!

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: Dear guest, thank you for staying at Jinjiang Xinghuanggang Port Branch. I'm very sorry for not being able to provide you with a satisfactory experience. You mentioned that there was noise in the room next to yours causing you trouble. You can try to communicate with them or call the front desk for us to communicate with them. I'm very sorry for not being able to solve your problem in a timely manner. Welcome to experience it next time.

Response from Property: Dear guest: Hello! I'm glad you chose to stay at Jinjiang Xinghuanggang Port Store. I'm very sorry that I couldn't provide you with a satisfactory experience. The hotel rooms are equipped with mineral water, black tea, and green tea bags. There are coffee and sugar packets at the front desk. If you have special needs, you can ask the waiter or front desk staff. The hallway hygiene you mentioned is not satisfactory because on the 28th, the fire department conducted an inspection here, and one section of the hallway hygiene was affected. However, after the inspection, the cleaner immediately cleaned it. We apologize again for any inconvenience caused to you. Wishing you a pleasant journey!

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: 尊敬的賓客：您好！很高興您選擇入住錦江之星皇崗口岸店，非常抱歉沒能給您帶來滿意的體驗，酒店位於皇御苑小區內，相對外面街邊的酒店是比較安靜的。可能是白天偶爾有車鳴或居民的嘻笑會讓您覺得與這安靜小區有落差吧，祝旅途愉快！

Response from Property: Dear guest, thank you for staying at Jinjiang Xinghuanggang Port Branch. I'm glad to see your positive feedback on the hotel's location, hygiene conditions, and service quality. The hotel is adjacent to Hong Kong and Futian shopping centers, with a wide range of dining, entertainment, and cinemas. The restaurant located on the fourth floor of the hotel provides high-quality catering services for guests. Welcome to experience it next time.

Response from Property: Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient and in a great location for exploring Futian District. We appreciate your comments about the proximity to the Huanggang checkpoint and the ease of access to the Shenzhen metro.

Response from Property: Please accept our sincerest apologies from Huanggang Port Store. We deeply apologize for the situation you encountered during your stay in the store. The hotel attaches great importance to the issue you mentioned. Our check-out time is 14:00 in the afternoon, and guests will not be urged to check out before this check-out time, unless they check out themselves. We have retrieved the monitoring at the time and conducted a strict review of the personnel on duty regarding the issue you mentioned. I hope you can patiently communicate with the receptionist next time to achieve your desired goals. We sincerely invite you to visit again!

Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！