Bafei Hotel (Shenzhen Gongming Square Metro Station) Reviews

The comments section was all very good, so I booked this hotel. I stayed for three nights and the air conditioner did not leak during the first two nights. The towels were not tattered and it was quite comfortable to live in. The towels were in tatters on the third day. I don't understand giving them back to guests like this. What mentality On the third night, I was half asleep and half awake and wanted to go to the toilet. Unexpectedly, there was a puddle of water on the ground and I slipped and fell. Injured waist and hip But since I still wanted to sleep, I went back to sleep. Clearly inform the front desk staff when checking out The air conditioner leaked and I slipped and fell. The front desk staff said that the air conditioner was always on for three days. It will leak But I replied that if there had been water leakage two days ago, I would have responded. So the air conditioner in your hotel can be turned on for two consecutive days. Can't it be open for three days in a row? The front desk staff said that if you drive it for three days in a row, it will inevitably leak. The air conditioner in your home will leak if you turn it on for three days in a row. The air conditioner in my house is always on and never turned off, and there is no water leakage. As for the issue of air conditioner leakage and falling, the hotel staff said it was just a feedback after leaving the hotel. He doesn't deal with it, doesn't compensate it, doesn't care. Reported to customer service staff. The hotel has no way to provide corresponding compensation and treatment. I went to the hospital for a consultation and issued a receipt. Because of this fall, I fractured a bone and it will be painful every subsequent step. Who would let themselves fall and break their bones? You're asking for trouble, aren't you? Unexpectedly, the hotel didn't want to deal with it, so they just dragged it along without any indication. Have hospital certificate, doctor’s certificate, medical receipt, etc. Can it still be faked? What am I trying to figure out? There was no basic concern or greeting, nor was he asked if he needed help from a doctor. None This is the first time I am so angry and write a negative review. The housing experience is really bad enough.