Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.6
Service8.9
Cleanliness8.8
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All reviews(367)
Positive reviews(348)
Reviews with photos/video(147)
Friendly front desk staff(59)
Quiet & comfortable(27)
Delicious breakfast(19)
Perfect for business trips(18)
Easy to get around(15)
Convenient parking(13)
Convenient for shopping(10)
Near shopping area(7)
Negative reviews(19)
RLSW
Bargain Room
Stayed in Dec 2023
Solo travelers
31 review
10.0/10
Outstanding
Posted on Jan 6, 2024
Hotel room is good and clean, there’s McDonald’s and KFC within 300 metres, the nearest metro station is Kengzi metro station is within 700metres, there’s 24 hours convenience stores at hotel downstairs, hotel staffs are approachable. At hotel downstairs, there’s a stall selling Chang Fen (肠粉)、it’s very good I highly recommend you all to try, rmb 6 only. Once you reach downstairs, on your left there’s a mini slope, there’s a stall within 20metres. Kindly find the photos attached.
Response from Property: 衹是一個擦肩而過的手心弧線,卻換來最貼心的命運導演,讓落幕不捨説再見。每次與您相遇都是小格格最美好的時刻,每一次分離衹為了最好的相遇,小格格在等您早日歸來。
sagereine7
Superior Queen Room (1.5m bed)
Stayed in Jan 2023
Solo travelers
45 review
9.0/10
Great
Posted on Feb 19, 2023
The place is good, the staff are perfect but the rooms need renovation especially the bathroom.
Response from Property: Thank you for your comment. We have started to decorate gradually
Anonymous User
Bargain Room
Stayed in Nov 2023
Business travelers
6 review
2.0/10
Posted on Dec 17, 2023
The room has a peculiar smell, the space is small, and the parking spaces are few and small. Novices are not allowed to enter. Service is poor. The important thing is that the police will check the room! ! ! Conclusion It is not recommended to stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. If the inspection in the jurisdiction does not specify a hotel, please cooperate with me. Xiaoge cannot avoid it. It is unintentional to cause inconvenience to you. Xiaoge has thought about it!
Guest User
Superior Queen Room (1.5m bed)
Stayed in Mar 2023
Business travelers
2 review
2.0/10
Posted on Apr 17, 2023
It is the first time for someone who travels frequently to encounter such a stench. The room has a really strong smell. It smells like shoes, toilets and old carpets. I have changed four rooms and it is seriously inconsistent with the photos. I must choose the front desk carefully. The attitude was extremely bad, as if I owed her a look. It was the first time I encountered a razor, and the lighting in the room was a complete scam. In my opinion, I have stayed in this chain before, and it was not like this. I will never come back again. This hotel is so ex
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! The hotel is being renovated layer by layer. We will arrange for you to stay in a new room next time. We are deeply sorry for your experience during your stay at the hotel.
Guest User
Double-bed room
Stayed in Jul 2023
Business travelers
1 review
2.0/10
Posted on Aug 5, 2023
There are many companies nearby. I recently went on a business trip and stayed in a 33-square-meter house elsewhere. I stayed in a 30-square-meter house here and felt it was less than half the size elsewhere. I won’t mention it. I left early in the morning and forgot to ask for an invoice. I later called I asked again over the phone, but there was no electronic version, and it had to be mailed in paper form, and it still had to be paid.
I won’t choose it again for business trips in the future, it’s too bad
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at GreenTree Inn Shenzhen Pingshan Kengzi Subway Station Hotel and for commenting on your hotel experience. We deeply regret that this time it did not meet your expectations and the relevant departments will make improvements. , in order to meet your standards. Your support is the driving force for our progress. We hope to meet you again soon. I wish you a smooth journey and a happy life!
Guest User
Superior Queen Room (1.5m bed)
Stayed in Sep 2022
Business travelers
5 review
10.0/10
Outstanding
Posted on Nov 28, 2022
The hotel environment is good, close to the subway, convenient to travel, the lady at the front desk is friendly
front desk
Original TextTranslated by Google
Response from Property: Your beauty, like a breeze, brings a little bit of coolness to this season. Your smile, like fructose, dilutes all the sadness in this season. Your recognition and praise give us infinite motivation, persistence, and expectation , this is just the beginning, I firmly believe that we will meet again! ---Looking forward to your little princess
Wuyingshanren2010
Superior Queen Room (1.5m bed)
Stayed in Jun 2022
Business travelers
21 review
6.0/10
Posted on Aug 5, 2022
The facilities are average, there is no network socket in the room, and there is no power socket on the desk
Original TextTranslated by Google
Response from Property: It's a pity that we didn't get five-star praise from the guests. Our hotel's WIFI network is ceiling-mounted, and there are three power outlets under the table for the power supply. Xiaoge will actively follow up the corresponding situation, and also look forward to a brand new look when Mr. Keguan comes down! ----Little Gege who is striving to make progress
Guest User
Bargain Room
Stayed in Jun 2022
Business travelers
2 review
4.0/10
Posted on Jul 9, 2022
It is old, and there is a charge for the tea inside. This is the first time I have encountered this kind of
Original TextTranslated by Google
Response from Property: It's a pity that I didn't give you a full-score experience. There are two packs of black tea for free, and the other three packs are priced. Choose according to your needs. Thank you for your suggestion, and I hope to have another opportunity to serve you service, looking forward to your next visit! ---- A small grid that strives to make progress
Zhougege
Bargain Room
Stayed in Apr 2025
Business travelers
2 review
2.0/10
Posted on May 24, 2025
不知道什麼蟲子,把我咬得到處是包,下午2點住進去,住了5個小時受不了,起床退房,換了家酒店。
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Response from Property: 尊敬的客人,您好!非常抱歉此次入住給您帶來如此不愉快的體驗,得知您被蟲子叮咬,我們深感愧疚。已第一時間安排客房部全面檢查、消殺房間,並升級了滅蟲措施。希望下次入住能給您帶來好的體驗!期待有機會再次為您提供優質服務。
Response from Property: 尊敬的客人,感謝您選擇入住我們酒店並分享您的看法。對於您提出性價比不高的問題,我們深感重視並已着手進行內部評估與反思。我們會仔細考量各項服務與價格的匹配度,積極尋求改進的方向,比如優化成本控制以提供更具競爭力的價格,或者在現有價格基礎上提升服務品質與配套設施。期待在未來您再次光臨之時,能夠感受到我們在性價比方面的顯著提升,為您帶來更為滿意的入住體驗。