Shenzhen Zhouman Hotel Reviews

Response from Property: 尊敬的賓客，您好！非常感謝您給予洲曼五星好評！您的認可與支持是我們不斷進步的最大動力。我們始終致力於為每一位客人提供舒適的環境與貼心的服務，很高興得知您的入住體驗如此愉快。您的滿意就是對我們團隊最好的鼓勵，我們會繼續保持高標準，在每一個細節上精益求精，期待下次能為您帶來更多驚喜！ 再次感謝您的選擇與信任小曼，祝您生活愉快，旅途順心！歡迎您下次光臨時，體驗我們更多用心的服務。真誠期待與您再次相遇！

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and taking the time to share such detailed feedback! Your opinions are very important to us, and we sincerely apologize for the fact that this stay experience did not meet your expectations. Regarding the issues you mentioned, we have attached great importance to them and immediately started to rectify them: ordinary rooms are not equipped with refrigerators, and the hotel provides alternative services to help you store them in the refrigerator; we have arranged a comprehensive overhaul of the air-conditioning failure to avoid similar situations from happening again; regarding the problem of insufficient breakfast supply, we have held a meeting with the catering team to optimize the food selection, and plan to add a coffee machine and enrich the dishes as soon as possible. At the same time, we will also check the online promotional pictures to ensure the authenticity and accuracy of the information. Your feedback has pointed out the direction for us to improve. If you are willing to give us another chance, we will do our best to arrange a better stay experience for you and provide exclusive benefits as compensation. If you have any needs, please feel free to contact us and look forward to regaining your trust! Once again, I apologize for the inconvenience caused to you and wish you a happy life!

Response from Property: 尊敬的客人，您好！ 感謝您選擇下榻洲曼酒店並抽出寶貴時間分享如此用心的五星好評！您的認可對我們而言是莫大的鼓勵，更是團隊每日精益求精的動力。得知您在入住期間享受到舒適的環境、貼心的服務，我們倍感欣慰，洲曼始終以“為賓客創造難忘體驗”為宗旨，您的滿意是我們永恆的追求。期待在不久的將來能再次為您服務，祝您生活愉快，旅途順遂！

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in our hotel and taking the time to share your experience! We are honored to learn that you gave a five-star rating to the hotel's overall environment and services. Your recognition is the greatest encouragement to us! We are deeply sorry that the room was cleaned during the "Do Not Disturb" sign! As the hotel provides daily cleaning services during the extended stay by default, the staff failed to pay attention to your special needs in time, which led to this misunderstanding. We have reviewed and optimized the process as soon as possible. In the future, we will strengthen employee training and strictly check room status information to ensure that such incidents do not occur again. Although no property loss has been caused, we are very sorry for the inconvenience it has caused you. We wish you a happy life and all the best!

Response from Property: Dear guest, thank you for choosing us and sharing your valuable feedback! We are glad to know that you had a good overall stay experience, which is the greatest encouragement for us. Regarding the network problem, we are deeply sorry and have contacted the technical department for a comprehensive overhaul to ensure that subsequent guests can use it smoothly. Your opinions are very important to us, and it is such feedback that can drive us to continuously optimize our services. To make up for the regrets of your itinerary planning, please contact the front desk next time you check in, and we will upgrade your room type for free or provide exclusive travel guide assistance. We look forward to your visit again, and give us the opportunity to create a five-star experience for you with more perfect service! I wish you a pleasant journey and good health!

Response from Property: I am so excited to see your simple yet profound praise, and you recognize our service so much~ We strive to provide the most considerate and meticulous service to every customer and bring a super value experience to every customer. Shenzhen Zhouman Hotel is a young and vibrant hotel, showing its unique charm to customers with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member with our heart, and look forward to meeting you next time—Love you, Xiaoman!

Response from Property: Dear guest, Hello! 🌹 Thank you for choosing to stay at Zhouman Hotel and taking the time to share such a detailed five-star review! We are honored to know that you are satisfied with the hotel's location, rooms, services and smart facilities! Xiaoman has always been committed to providing guests with travel convenience. The combination of the fireworks of the surrounding old streets and the fast subway is exactly the travel experience that Xiaoman hopes to bring to you. 🚇 A clean and tidy room is Xiaoman's promise to every guest. Your recognition makes Xiaoman more motivated to maintain high standards! It is Xiaoman's duty to help you. Your "great" is the greatest encouragement to the team! In the future, we will continue to convey warmth with our heart~💖 The intelligent voice control system can add fun to your stay, and we are super happy! Welcome to come back next time to continue to "tease" the little housekeeper, and there may be new features and surprises~😉 Thank you again for your sincere recommendation! Looking forward to meeting you again in Shenzhen next time, I wish you a happy life and a beautiful journey!

Response from Property: 尊敬的賓客您好，感謝您選擇我們，非常開心看到您細緻入微的點評，相信您也是一位善於觀察生活並喜歡享受生活的人，我們部分房型是有冰箱的喲，如果您需要冰箱可以聯繫前台幫您配置哈！我們的用心就是希望能給奔波勞累的您帶來舒心，記得常關注我們並把我們推薦給您身邊的朋友哦，期待與您下次再見，真誠、友善、樸實的小曼期待與您成為朋友！下次您光臨，一定要記得為小曼亮起五顆星星的好評哦！您的滿意，是我們前進的動力。

Response from Property: 尊敬的客人，非常感謝您抽出時間分享入住體驗，也很開心我們的房間乾淨度和空間大小能得到您的認可，這是我們一直努力提升的方向呢～關於您提到的位置問題，我們距離曬布地鐵站衹需要十幾分鍾路程，附近一百米內也有公交站點，路口攔滴也非常方便，離東門九百米，距離萬象城兩公里哦，出行還是非常便捷的，非常感謝您的反饋誠邀您再次光臨，期待有機會再次為您服務哦！

Response from Property: 親愛的朋友您好，非常感謝您對我們的肯定，看到您的好評，小曼心裏也是美滋滋的，小曼會保持低調謙虛的態度，再接再厲把服務做得更好，為您提供盡善盡美的服務是我們酒店小夥伴共同的目標，為您打造獨特的體驗是我們酒店小夥伴共同的心願，為您創造一個舒適安逸的入住環境是我們酒店小夥伴的共同使命。小曼期待與您再次相會，為您送上更加愉悦美好的入住體驗——始終如一的小曼

Response from Property: 親愛的朋友，您好，灰常感謝您選擇併入住深圳洲曼酒店，這可是對小曼最美的讚美和認可哦！全體小夥伴看到您給出的5分好評真是開心激動！這也會成為我們不斷進步的動力！全體小夥伴會再接再厲為您創造非凡入住體驗呦－－棒棒噠小曼！

Response from Property: Xiaoman is deeply touched to see your praise for Zhouman Hotel. Each of our employees represents Xiaoman's service concept: so everything we do, we hope you will be satisfied. When you are tired and want to stop and rest, the first thing that comes to your mind is Xiaoman. It is our honor to provide you with high-quality services. We look forward to meeting you again. Xiaoman will not let you down - Looking forward to your Xiaoman

Response from Property: Wow! Finished, finished. It's the sound of heartbeat (heartbeat). Thank you for your recognition of Xiaoman~ The world is so big, Xiaoman is honored to meet you. It can be seen that Xiaoman is a little cutie who knows how to live. It is Xiaoman's honor to let you have an unforgettable and wonderful journey. Of course, Xiaoman is also working hard to improve. You will definitely have a different experience next time you come. Xiaoman will always be here waiting for you~ ------- Heartbeat Xiaoman

Response from Property: 感謝您不吝給予五星認可！您對員工服務和房間舒適度的誇讚，讓我們所有工作人員倍感榮幸。我們始終致力於為每一位客人打造賓至如歸的體驗，您的滿意就是我們前行的最大動力。期待您的下次光臨，我們一定不負所望，再次為您帶來超棒的入住體驗！