Somerset QPlex ShenZhen Reviews

This hotel is new and trendy. The staffs are all very friendly and helpful. They offer us for late check out as well. Will definitely comeback next time if visit Shenzhen again.

My girlfriend and I got together with some of her friends to celebrate her birthday. As it was my girlfriend’s birthday, the hotel staff upgraded us to en-suite room which had a perfect seating area for our two guests where we could all sit to eat, drink, and chat. A special thank you to Bella, Yuki, Jason, and Shirley. Thank you for delivering our cake in person, instead of using the robot, to ensure our cake didn’t get lopsided. Thank you also, for going wethrough the trouble of going to the nearest convenience store and buying a lighter for us (we didn’t have a lighter to light the candles on the cake) See you all soon! 😊

The third time we stayed there. Will keep coming back. Everything is simply excellent. They let us delay our check out to 2:00pm.

I had a wonderful stay at the hotel! The room was impeccably clean and offered a stunning view that enhanced my experience. The service was excellent, and I want to extend my heartfelt thanks to Yuki, Bella, and Jason for their professionalism and kindness throughout my stay. They truly made my visit memorable with their attentive care. I highly recommend this hotel for anyone looking for a great stay!

Excellent service, amazing staff, and a lovely room! I highly recommend this hotel and will definitely be back!

The stay was beyond our expectations. Front desk staff were very polite and helpful. Special mention to Bella and Miki (I hope I got their names right). The rooms were so comfortable for my 3 generational family. Location is further from Luohu, do take note if you intend to head there. Nothing didi can't solve for a ride.

The stay was awesome with a good scenic view due to being located on higher floors. Good breakfast and facilities. I enjoyed the full kitchen and cookware.

A new business hotel, which's located in Nanshan, Shenzhen. Many taxi drivers do not know where the hotel is. Also, there's no space for you to park the car in front of the hotel lobby, so that you have to carry the luggage from the road outside to the hotel lobby, which's definitely inconvenient. In addition, the bed frame is fairly hard - if you prefer the soft one, this bed frame will definitely make you uncomfortable. The service of the Hotel is just normal, which's not really outstanding. If I come back to Shenzhen again, I will definitely choose another one with better rate.

The 2-bedroom apartment was spacious and clean. The location may seemed out of the way from the other parts of Shenzhen town but everything is about 15-20 minutes taxi ride away, however I did enjoy the area as it was located next to a mall (did not explore much but there's mcdonalds, subway and quite some other restaurants; no shopping though) and lots of greenery and open area for kids to run around in the morning. Area is still developing so expect some constructions around (no noise in the apartment). Staffs were friendly and helpful. The only negative feedback I would have is that the toilet clogs easily (guest bathroom).

very good.i will be back.love it

Very new and clean

I stayed at Somerset during my eight days and seven nights in Shenzhen. I came here just to give it a try and booked only two nights. I was so satisfied that I stayed for another night and didn’t want to move out. I still want to stay but there are no suites available so I can only stay in two single rooms. Facilities: I just want to say that the facilities are perfect. My family of five came out to celebrate the New Year. The children and the elderly were all there. We wanted to choose a two-bedroom, one-living room apartment. During the New Year, we could watch TV and eat together. I didn't expect that the things provided by Somerset gave me a big surprise. It was super complete. I cooked the New Year's Eve dinner here directly. Hygiene: Someone comes to clean every day🧹It's very clean and you don't have to worry at all Environment: The hotel is in Nanshan District. There is a shopping mall downstairs and there are many around. It is 15 minutes away from Shenzhen Bay MixC and MixC by taxi. The only drawback is that you need to take a bus at the door to take the subway🚌, but it is also very convenient. The main thing is that it has the best cost-effectiveness. The location and facilities are the best. If you are also a parent-child and want to choose a two-bedroom, one-living room or three-bedroom, you will never regret it. It is really recommended

The location is good, the transportation is very convenient, Jaycee at the front desk has a good service attitude and patiently helps solve problems. I will stay here again next time~

The environment is five-star, and next to Qiaochengfang, it is very convenient to eat. And we also upgraded the room type for free. The room is very large, and the kitchen is fully equipped with oven, microwave, and dishwasher. You really don't need to bring any tableware except food. It is very suitable for short-term rental, family and friends gathering, and I will go there next time there is a gathering. The service is also very good. When I heard that there was no power strip, I immediately sent one. If I have to say something is not good, it is that the breakfast can be more abundant.