Orange Shenzhen Baoan Haiya Splendid City Hotel Reviews
Orange Shenzhen Baoan Haiya Splendid City Hotel
No. 250-1, Jian'an 1st Road, Bao'an District, Shenzhen City, Guangdong Province, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Orange Shenzhen Baoan Haiya Splendid City Hotel Guest Reviews
4.8/5
Excellent
366 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(366)
Positive reviews(358)
Reviews with photos/video(86)
Friendly front desk staff(23)
Quiet & comfortable(19)
Delicious breakfast(17)
Near shopping area(15)
Convenient for shopping(14)
Well designed(11)
Well decorated(10)
Convenient parking(8)
Negative reviews(8)
Guest User
DRS1
Stayed in Dec 2024
Couples
17 review
4.7/5
Amazing
Posted on Dec 19, 2024
Room is exceptional clean, and very spacious. Bed is very comfortable and location also good with just walking distance to metro station, shopping mall and just next to a nice Chinese (Cantonese style) restaurant. Really value for money !
Response from Property: 非常感謝您對我們酒店房間的稱讚!我們會保持整潔、舒適的環境,為您打造一個温暖的家的感覺
Yuk Kuen
DRS1
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 28, 2024
We enjoyed our stay at Orange Shenzhen Baoan Haiya Splendid City Hotel. Great service and very helpful. We will come back for our next stay in Shenzhen
Response from Property: 一草一木皆人文,盡心盡意在桔子,感恩遇見,相逢就是最好的緣分,感謝您的大力支持,有了您的鼓勵,小桔會更有動力做的更好,期待您的再次光臨~
Natniclin
TRS1
Stayed in Dec 2024
Family
5 review
4.7/5
Amazing
Posted on Jan 5, 2025
The hotel is very new, the rooms are very clean, comfortable location is quite good, walk down the street already have things to walk and eat There are oranges, which are sweet and the kids love to eat them.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. Sometimes a short sentence warms our hearts. In fact, sometimes we don’t ask for much, a simple smile, an affirmative look, a word of encouragement. Thank you for your good comments! Welcome to come often! Looking forward to visiting again, wish you a pleasant journey!
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Anonymous User
DRS1
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 21, 2024
I don't know how many times I've stayed here. It's as good as always. Comrade Daan at the front desk is polite, enthusiastic, cheerful and generous. The room facilities are very good, the space is large and very clean. It is under Huazhu Club and is carefully selected for travel.
Original TextTranslated by Google
Response from Property: Meeting is fate. Every time we meet, Xiaoju hopes to bring you warmth. Looking forward to your next stay.
Guest User
DRS1
Stayed in Nov 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Booked this hotel for my husband, he said it was very nice, with laundry facilities, gym and other facilities, the room was clean and odorless, the teapot and tea sets were very clean, the service was very considerate, and the experience was very good
Original TextTranslated by Google
Response from Property: 不僅是現在,還期待一個未來,一起行走,您的滿意就是小桔最大的追求,期盼着下次與您相遇!
Anonymous User
DRS1
Stayed in Nov 2024
Business travelers
8 review
0.5/5
Posted on Nov 14, 2024
The check-in experience was very poor. As expected, the rooms with poor training were also very poorly hygienic. There were stains on the walls that could not be shaken off. They were so dirty that I was afraid of getting sick. After drinking at 11 o'clock in the evening, I arrived at the hotel and was told that I had to wait for 1 hour before I could check in. I have never had such an experience. The customer service manager actually said, you can find it at will. I have no superior to deal with it. The only solution is "I will refund you the money." I can't believe that this is a problem that happened in Shenzhen, in the Huazhu chain hotel. There was no way to complain, and no one solved it. The solution given was to either refund the money and leave. The front desk was still arguing with the guests whether to book the room first or check in and reserve the room first. I just want to ask, shouldn't we reserve the room as soon as we confirm that there is a room after we paid the fee? Give the room to the guests who booked later first, and the guests who booked first did not have a room when they checked in. There was no apology at all and they were still arguing. Is this your training?
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Original TextTranslated by Google
Response from Property: Thank you for your correction. We understand that you are dissatisfied with our service and we are deeply sorry for this. We will correct it immediately and work hard to ensure that this situation will not happen again. We hope that you can give us another chance to show our improvement.
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wwvd
TRS1
Stayed in Nov 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Stayed at this hotel for the second time. Really maintained a high standard. The service is good, the room facilities are new and clean, and it takes about 10 minutes to walk to the nearby Haiya Colorful City. Will stay again.
Original TextTranslated by Google
Response from Property: Every blade of grass and every tree is human, and we are devoted to Orange. We are grateful for meeting each other, and meeting each other is the best fate. Thank you for your strong support. With your encouragement, Xiaoju will be more motivated to do better. We look forward to your visit again~
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Nanhangxuechang
DRS1
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Facilities: This hotel opened this year and is very good. All facilities are new.
Hygiene: Clean and very good.
Environment: Near Haiya Colorful City. There is a parking lot in front. The transportation is very convenient and can park a lot of cars.
Service: Very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello: In this vast world, people come and go. The fact that we can meet each other shows that we have enough fate. Because we just happened to meet you, we left beautiful expectations. Thank you for your affirmation. We will continue to work hard to provide you with more satisfactory services. I wish you a happy life!
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Anonymous User
TRS1
Stayed in Nov 2024
Couples
3 review
4.5/5
Great
Posted on Nov 7, 2024
The hotel room is clean and comfortable, but the breakfast is the same every day. I stayed for 4 nights and had the same breakfast every time. I hope the hotel can change the dishes. It is very convenient to take a taxi to the airport
Original TextTranslated by Google
Response from Property: Dear guests, we know that your satisfaction is our most important pursuit. If you are not satisfied with our hotel, we sincerely apologize and thank you for your feedback. We will take immediate measures to solve your problem and ensure that your next trip will be more pleasant.
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Guest User
PT1
Stayed in Oct 2024
Booked for others
3 review
4.8/5
Amazing
Posted on Nov 8, 2024
The location is very close to Lingzhi Metro Line 5 and 12. The room is very cozy and equipped with tea sets and tea bags. There is self-service coffee and a self-service laundry room downstairs. The only inconvenience is that the double room does not have a wardrobe and dressing gown.
Original TextTranslated by Google
Response from Property: Not only now, but also looking forward to a future, walking together, your satisfaction is Xiaoju's greatest pursuit, looking forward to meeting you next time!
Guest User
PT1
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
It's very new and clean. The front desk staff is very patient and tries his best to answer questions. It is about 10 minutes away from Lingzhi Station, and Haiya Colorful City is also about 10 minutes away in the other direction, which is very convenient. I have booked to check in this Saturday. 
Original TextTranslated by Google
Response from Property: Dear guests, hello: In this vast world, people come and go. The fact that we can meet each other shows that we have enough fate. Because we just happened to meet you, we left beautiful expectations. Thank you for your affirmation. We will continue to work hard to provide you with more satisfactory services. I wish you a happy life!
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Guest User
DRS1
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
First time staying here, originally only booked one night, but after arriving at the hotel, I was very satisfied with all the facilities, so I added three more nights. The soundproofing is good, no interference from neighbors, the lobby is bright, and the lounge area is large. The room has a 2-meter bed, comfortable and spacious, and the decoration color is warm orange, and the various circular structures look QQ.
Original TextTranslated by Google
Response from Property: The so-called value for money, our shop is still constantly trying to update, break through, and make better achievements~ Objective opinions are really important to us. We are honored to hear objective voices~, welcome to visit us next time!
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波餅媽媽
DRS1
Stayed in Oct 2024
Family
18 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Second time staying at Orange Hotel, Baoan this is the first time to stay, this is only built this year, all the facilities are very new and clean, the room is large enough to be clean and comfortable, if there is a refrigerator provided will be even better 👍🏻👍🏻 👍🏻 Breakfast place is not big and not particularly many styles, but the basic breakfast food is available, and the food is not bad, wine spot location is very convenient, within 10 minutes walk to Haiya Colorful City, there are many nearby Restaurant, Bao An this orange hotel is simply good value for money 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your comments on our service in your busy schedule. Your arrival is an affirmation of our direction of continuous improvement. Welcome to stay again and wish you a happy life!
Guest User
TRS1
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 12, 2024
We were lucky to be upgraded from a superior twin to a deluxe twin. The hotel is full of orange elements. The water in the lobby, the hand soap, toothpaste, shampoo, conditioner, and shower gel in the room are all orange-scented. The hygiene is also good. I recommend it!
Original TextTranslated by Google
6/8
Response from Property: Sometimes a short sentence warms our hearts. In fact, sometimes we don’t ask for much, just a simple smile, a positive look, a word of encouragement. Thank you for your praise! Welcome to visit us often!
安豬媽
SQ1
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very satisfied, the hygiene level is perfect 👍🏻The whole room is fragrant, the shower gel, shampoo, toothpaste and other products are all scented with citrus fruits, the sheets, quilts and towels are very clean, the toilet, shower and wash basin are all It is dry and there is no mold at all on the glue edge, which is very reassuring. The staff at the front desk and restaurant are very helpful. The location of the hotel is also very good. It is close to Haiya Colorful City and there are many restaurants and convenience stores nearby. In short, it is very good!
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Original TextTranslated by Google
Response from Property: Dear guests, hello: In this vast world, people come and go. The fact that we can meet each other shows that we have enough fate. Because we just happened to meet you, we left beautiful expectations. Thank you for your affirmation. We will continue to work hard to provide you with more satisfactory services. I wish you a happy life!