MGM Shenzhen

MGM Shenzhen Reviews

MGM Shenzhen

No.33 Yanmei Road, Yantian District, Shenzhen, Guangdong, ChinaSee Hotel Details
MGM Shenzhen
MGM ShenzhenMGM ShenzhenMGM Shenzhen
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1 night

Guest Reviews

9.6/10
Excellent
3408 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(3408)
Positive reviews(3372)
Reviews with photos/video(1757)
Perfect for kids(661)
Nice sea view(547)
Delicious breakfast(360)
Great swimming pool(208)
Delicious buffet(114)
Has play area for children(109)
Family activities available(38)
Negative reviews(36)
Guest User
Deluxe Panoramic Seaview Suite
Stayed in Jun 2025
Family
2 review
8.5/10
Very Good
Posted on Jul 24, 2025
I was satisfied with the suite and all the equipment provided. It would be better if the kids' swimming playground  could open earlier like 9:00. I was disappointed with the M+ show because it was held indoors in the hall, even though there was no rain outside.
Response from Property: Dear Guest : Thank you for taking the time to feedback us your experience. It was with great disappointment to learn about the inconvenience you encountered. Your comments have been shared with the team and the Head of Department concerned in order to make the necessary improvement. We are truly sorry that we did not live up to your expectations on this occasion. All guest feedback is extremely important to us, as it is only through constructive observations that we are able to assess and continuously improve the service standards, which we strive to achieve.We hope you will allow us the opportunity to re-instill your faith in us, as you have our assurance to service you better in the future. We look forward to welcoming you back to the hotel in the near future. Frank Li - Area General Manager / MGM Shenzhen 
Vanora
Deluxe Seaview Twin
Stayed in Apr 2025
Family
2 review
8.0/10
Very Good
Posted on May 29, 2025
Nice hotel in general with entertaining and family friendly facilities. Could improve with better service at the lobby cafe.
Response from Property: Dear guest, thank you for choosing MGM Shenzhen and sharing your stay experience with us. Your recognition of our thoughtful service gives us great encouragement. We will share your praise with our team in a timely manner to encourage us to provide guests with meticulous and personalized services in the future and create a quiet and pleasant oasis. When you first arrive, you are a guest; when you leave, you are friends; when you come back, you become family. I sincerely look forward to your visit again! Best wishes! —— Frank Li, Regional General Manager, MGM Shenzhen
Sam_HK
Deluxe Seaview Twin
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 11, 2025
We enjoyed the beautiful sea view and had a nice experience with the hotel team (especially the check-in colleague) or being treated like VIP. Highly recommended and would come again.
Response from Property: Dear Guest:  Thank you for staying with MGM Shenzhen and taking your time for the feedback. We are delighted to read that you enjoyed your stay with us . We look forward to welcoming you back MGM Shenzhen in the near future. Until then, Be well! Frank Li  - Area General Manager / MGM Shenzhen  
CLHChan
Deluxe Seaview Twin
Stayed in Mar 2025
Family
25 review
10/10
Outstanding
Posted on Apr 28, 2025
A very efficient and friendly team at MGM.  Nice deco and great views from our room. There was a wide selection at the breakfast buffet too. The only drawback was the construction sites opposite the hotel entrance.  90% of the drivers who picked us up were grumbling, advising us that this is the area they would avoid.  Roads are wet and bumpy.  A lot of coaches queuing up, possibly for groups commuting to and from the aquarium, thus blocking the road.  Single file traffic resulted.   Traffic was really bad. My advice is - If one decided to stay at MGM, better stay at the resort to enjoy the facilities and only visit the aquarium next door. Yet when we were there during the weekend, temperature was 24C , gloomy and raining.  It has been too cold to stay in the pool.
6/7
Response from Property: Dear guest, thank you for choosing MGM Shenzhen and sharing your stay experience with us. Your recognition of our thoughtful service is a great encouragement to us. We will share your praise with the team in a timely manner to encourage us to continue to provide guests with meticulous and thoughtful personalized services in the future and create a quiet and pleasant warm oasis. When you first arrive, you are a guest. When you leave, you are friends. When you return, you will become family. We sincerely look forward to your visit again! Best wishes! —— Frank Li, Regional General Manager of MGM Shenzhen
Williams
Deluxe Seaview Twin
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 18, 2025
World class property and service! Thank you MGM for the memorable weekend.
6/7
Response from Property: Dear guest, thank you for choosing MGM Shenzhen as your place of stay and taking the time to share your experience with us. We are very happy to know that you enjoyed the fun and exciting time with us. We perfectly combine the colorful design, the concept of entertainment first and the cordial and exquisite personalized service to create a unique and charming holiday experience. We look forward to meeting you again in the near future and presenting you with more charm of MGM! Best wishes! - Frank Li, Regional General Manager of MGM Shenzhen
Guest User
Deluxe Seaview King
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 8, 2025
Great hotel, excellent service. We had a birthday and the hotel helped us set up everything. Great service by Xiao Zhou and Xiao E, Very friendly. Definitely will revisit this hotel when back to shenzhen.
Response from Property: Dear guest, thank you for choosing MGM Shenzhen and sharing your stay experience with us. Your recognition of our thoughtful service gives us great encouragement. We will share your praise with our team in a timely manner to encourage us to provide guests with meticulous and personalized services in the future and create a quiet and pleasant oasis. When you first arrive, you are a guest; when you leave, you are friends; when you come back, you become family. I sincerely look forward to your visit again! Best wishes! —— Frank Li, Regional General Manager, MGM Shenzhen
Mic mic Law
Deluxe Seaview King
Stayed in Jan 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Mar 6, 2025
Excellent service from the staff. Nice and helpful. I will visit again during the summer time. So relax.
Response from Property: 尊敬的賓客,感謝您選擇深圳美高梅酒店作為您在深圳的下榻之地。我們很高興得知您在入住期間獲得了滿意的體驗,並抽出寶貴的時間與我們分享。美高梅酒店是所在城市的活力名片和樂享中心,我們巧妙融合娛樂精神與待客之道,為精彩生活的樂享者締造多元紛呈、超越期待的動人體驗,打造全城矚目的城市海濱度假新地標。能夠得到您對我們酒店周到服務的認可,我們倍感榮幸。您的滿意和支持是我們不斷進步的動力。真誠期待您的再次光臨!此致, 深圳美高梅酒店 總經理 Frank Li
ALEX LLOYD
Deluxe Seaview King
Stayed in Dec 2024
Family
4 review
10/10
Outstanding
Posted on Jan 29, 2025
Food was good and plentiful. Facilities fresh and well maintained. Xiaomeisha is under a state of redevelopment so the surrounding areas are full of roadworks and construction. If you come back in a year or two, the area will look amazing. A happy stay with magnificent views. Daughter enjoyed it too. Next door to Xiaomeisha Sea World.
Response from Property: 尊敬的賓客,感謝您選擇深圳美高梅酒店作為您在深圳的下榻之地。我們很高興得知您在入住期間獲得了滿意的體驗,並抽出寶貴的時間與我們分享。美高梅酒店是所在城市的活力名片和樂享中心,我們巧妙融合娛樂精神與待客之道,為精彩生活的樂享者締造多元紛呈、超越期待的動人體驗,打造全城矚目的城市海濱度假新地標。能夠得到您對我們酒店周到服務的認可,我們倍感榮幸。您的滿意和支持是我們不斷進步的動力。真誠期待您的再次光臨!此致, 深圳美高梅酒店 總經理 Frank Li 
Alberto garcia vuelo
Deluxe Seaview Twin
Stayed in Jun 2025
Family
12 review
10/10
Outstanding
Posted on Jul 17, 2025
The service was good and good assistance from the Manager Mr.Quentin Zhao very friendly. All the restaurants the food was good, recommend to visit again.
Response from Property: Dear Guest:  Thank you for staying with MGM Shenzhen and taking your time for the feedback. We are delighted to read that you enjoyed your stay with us . We look forward to welcoming you back MGM Shenzhen in the near future. Until then, Be well! Frank Li  - Area General Manager / MGM Shenzhen  
Anonymous User
Deluxe Seaview Twin
Stayed in May 2025
Family
6 review
7.5/10
Posted on Jul 3, 2025
The MGM hotel is very nice, rooms are very spacious and clean, breakfast was very delicious with wide variety of choices. The main pool is very dirty, water quality is bad, kids had rashes after swimming. But there is nothing around the hotel, staff said there will be shopping malls in 2026.
Response from Property: 尊敬的賓客,感謝您入住深圳美高梅酒店,並撥宂撰寫相關評價。您的反饋將進一步幫助到酒店全面提高自身的服務及設施水平,我們注意到您的反饋,對於由此造成的任何不便,請接受我們的誠摯歉意。這絕不是我們希望為客人提供的服務水平以及美高梅的待客之道,我們將審查和糾正您反饋中突出顯示的所有問題,並採取適當的措施加以改進,以便能為賓客提供最優質的入住體驗。我們期待您再次光臨深圳美高梅酒店。敬祝枱安!深圳美高梅酒店 區域總經理 Frank Li
RJ
Deluxe Seaview Twin
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 22, 2025
I recently stayed at MGM Shenzhen and was thoroughly impressed! The hotel offers stunning sea-view rooms with modern amenities, including a balcony, minibar, and spacious bathrooms . The infinity pool and beachfront location near Xiaomeisha Beach were highlights, providing a perfect blend of relaxation and luxury . Dining was exceptional, with multiple restaurants serving diverse cuisines—from Cantonese to international buffets—and the breakfast spread was outstanding . The staff were attentive and friendly, especially during check-in, making us feel like VIPs . While traffic near the hotel can be busy, staying on-site to enjoy the pools, kids' club, and entertainment options more than made up for it . Highly recommended for families and leisure travelers seeking a high-end resort experience in Shenzhen!
Response from Property: Dear Guest:  Thank you for staying with MGM Shenzhen and taking your time for the feedback. We are delighted to read that you enjoyed your stay with us . We look forward to welcoming you back MGM Shenzhen in the near future. Until then, Be well! Frank Li  - Area General Manager / MGM Shenzhen  
David Liew
Grand Deluxe Seaview Twin
Stayed in May 2025
Family
4 review
9.0/10
Great
Posted on Jun 16, 2025
Most beautiful hotel I have stayed so far. The ambience is right on point for this hotel, staff service was great. Many facilities for kids as well, also have performance at night for guest. Great for a 3 day two night getaway.
Response from Property: Dear Guest:  Thank you for staying with MGM Shenzhen and taking your time for the feedback. We are delighted to read that you enjoyed your stay with us . We look forward to welcoming you back MGM Shenzhen in the near future. Until then, Be well! Frank Li  - Area General Manager / MGM Shenzhen  
Volodymyr
Deluxe Seaview Twin
Stayed in Oct 2024
Traveling with friends
13 review
10/10
Outstanding
Posted on Nov 19, 2024
Super friendly for foreigners hotel. Nice evening entertainment. Breakfast for foreigners also amazing. Only to swim in sea need walk far to public beach what kind of discomfort, front hotel swimming not aloud for some reason. Nice ocean park. Rest experience only positive!!! Special thanks for welcome to Gorska Irene :)
6/14
Response from Property: Dear Guest:  Thank you for staying with MGM Shenzhen and taking your time for the feedback. We are delighted to read that you enjoyed your stay with us 。Thank you for recognizing Gorska and Irene for their excellent and helpful service. Rest assured that we will recognize them for the efforts.  It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have unforgettable experiences. We look forward to welcoming you back MGM Shenzhen in the near future. Until then, Be well! Frank Li  - General Manager / MGM Shenzhen  
Richco
Deluxe Seaview Twin
Stayed in May 2025
Family
16 review
8.0/10
Very Good
Posted on Jun 4, 2025
Nice stay by the sea. Good food, Good Weather. Very relaxing time. Hotel staff very friendly and helpful. Good Stay.
Response from Property: Dear Guest:  Thank you for staying with MGM Shenzhen and taking your time for the feedback. We are delighted to read that you enjoyed your stay with us . We look forward to welcoming you back MGM Shenzhen in the near future. Until then, Be well! Frank Li  - Area General Manager / MGM Shenzhen  
Guest User
Deluxe Seaview Twin
Stayed in Nov 2024
Family
8 review
8.0/10
Very Good
Posted on Mar 8, 2025
The hotel is new. Great facility and a lot of places for kids to play.
Response from Property: 尊敬的賓客,感謝您選擇深圳美高梅酒店並與我們分享您的入住體驗,您對我們周到服務的認可,給予我們莫大的鼓勵。我們會將您的褒獎及時與團隊分享,激勵未來持之以恆地為賓客奉上細緻周到的個性化服務,營造一個靜謐怡人的温馨綠洲。甫至為客,離別是友,再度歸來,將成家人,衷心期待您的再次光臨!祝好!—— 深圳美高梅酒店 區域總經理 Frank Li