Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.1
Service9.3
Cleanliness9.5
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All reviews(244)
Positive reviews(240)
Reviews with photos/video(80)
Awesome amenities(37)
Friendly front desk staff(37)
Easy to get around(31)
Convenient location(29)
Close to metro(26)
Classy environment(15)
Many amenities(11)
Convenient parking(8)
Negative reviews(4)
Rtc concern
Elegant Queen Room
Stayed in Nov 2024
Family
7 review
8.0/10
Very Good
Posted on Dec 5, 2024
Stayed here for 4-5 nights and loved it! Clean, peaceful, and comfortable. A wardrobe instead of open hangers would be a nice touch, but overall, a fantastic stay!
Response from Property: Dear member, we are sorry that you did not have a satisfactory experience! We are really sorry for the inconvenience caused by the room problem! We will work hard to improve and continue to perfect, and hope to create a better experience environment for you next time. All the staff of Park Hyatt Hotel Apartments wish you a happy life!
Response from Property: Dear guest, I feel really sad and guilty to see your comments. Please tell Yueyue what she did not do well and what needs improvement. Only by knowing her own shortcomings can she make better progress and welcome you next time with the best attitude~~~
Guest User
Elegant 2-bed Room
Stayed in Oct 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Nov 29, 2024
Nice hotel.
Response from Property: 每次的好評都讓悦悦萬分的期待,親的好評就是對悦悦最大的鼓勵,是悦悦向前看的最大動力,悦悦會更加的努力做好,讓親住的舒心~
Guest User
Elegant Queen Room
Stayed in Mar 2025
Solo travelers
4 review
10.0/10
Outstanding
Posted on Apr 8, 2025
The check-in experience is great, the room environment is great, the front desk is efficient and the room is great! 25
Original TextTranslated by Google
Response from Property: 評價都是一份感動,每一個好評都是一份激動,非常感謝您的認可,悦悦祝您生活愉快!
Guest User
Delightful Family Room
Stayed in Feb 2025
Family
3 review
10.0/10
Outstanding
Posted on May 23, 2025
The room is very spacious, the facilities and equipment are very complete, the price-performance ratio is very high, it is very close to the subway entrance, I don't have to walk anywhere with my children, it is very convenient to travel, there are many choices of food around, there is a night market street 300 meters ahead, and there is also free parking. The service of the front desk girl and the room aunties are very warm and friendly, it is worth a thumbs up, next time I will choose this hotel first, don't step into the pit
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Yueyue. It is a fate to meet you in such a vast sea of people. Yueyue's growth is inseparable from your support. I look forward to your visit again~
Guest User
Elegant 2-bed Room
Stayed in Feb 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Mar 19, 2025
1. The room is very clean, and the cleaning lady is very responsible! No flaws in the details!! 2. Fast response speed, I called the front desk in the middle of the night when I needed water and it was delivered immediately! 3. The free room upgrade is really heartwarming! My friend likes the hotel's shower water pressure! The only drawback is that the weather is too hot and a bit humid, but the air conditioning is very powerful! 4. Overall, it is impeccable, the service and cleanliness of the room are much better than the next door Blueprint!
Original TextTranslated by Google
6/7
Response from Property: Thank you for choosing Yueyue. If there is anything that Yueyue did not do well during your stay, please tell Yueyue. As the saying goes, fate is destiny, and destiny is man-made. It is a kind of fate to meet you. Park Hyatt hopes to serve you in the best state. I look forward to your visit again so that you can experience Park Hyatt's full 5 points of care! Muah~~~
Guest User
Queen Room With City View
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 11, 2025
The room is clean and hygienic. It is close to the subway station 2 and there are many restaurants nearby.
Original TextTranslated by Google
Response from Property: Every word of praise and every word of affirmation proves our efforts and seriousness. The years are peaceful and my heart is at peace. Park Hyatt will remain the same! I wish you a happy life!
Guest User
Queen Room With City View
Stayed in Feb 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on Mar 10, 2025
This hotel is in a very good location, very close to the subway entrance, and close to Vankeli, Red Cube, and the art gallery. Bring your children here to have a look. There are many night snack food stalls in the evening. Parking is also free. The facilities and equipment are very good. The front desk service attitude is very good, it feels like home, and they are very patient. The room is clean and tidy, and the bed is very comfortable. It is a very cost-effective hotel apartment. I like and recommend it. It is really worth a try [strong] [strong] [strong]
Original TextTranslated by Google
6/8
Response from Property: Thank you for your praise. We will continue to make progress, stay true to our original aspiration, and provide warmer services to every user. Thank you again and look forward to seeing you again!
Guest User
Featured Family Room
Stayed in Feb 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Mar 12, 2025
The stay experience is five stars. The front desk service is very good. The room is also very clean. The disinfection details are in place. The mattress is comfortable. The location is perfect. It is only a 100-minute walk from the subway entrance. The surrounding attractions include the Red Cube Science and Technology Museum, Vanke Mall and Xinhua Bookstore. It is suitable for comrades who love reading. I don’t know when the road in front of the hotel will be completed. It will be much quieter when the project is completed. I will choose this place again next time! I hope the road to the hotel has been repaired.
Original TextTranslated by Google
Response from Property: Thank you for your review. If you find any shortcomings of Park Hyatt, please point them out. We will try our best to correct them and provide you with a comfortable stay. Welcome to visit us again!
Guest User
Elegant 2-bed Room
Stayed in Feb 2025
Business travelers
4 review
10.0/10
Outstanding
Posted on Mar 7, 2025
This hotel is very good. The room is clean and quiet. The overall facilities are also complete. The parking lot is right at the door of the hotel, which is very convenient. The service attitude of the lady at the front desk 022 is also very good. Check-in is very fast. Overall, it is very good. This price is very cost-effective in Shenzhen. I will choose it next time
Original TextTranslated by Google
Response from Property: Simple words reveal true feelings, and long distances convey sincere blessings. Thank you for your choice. Your satisfaction is an encouragement to us! We look forward to your every stay!
Guest User
Elegant 2-bed Room
Stayed in Feb 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Mar 7, 2025
I came here on a business trip with my colleagues. It was my first time staying in this hotel. I thought I would be disappointed because the name of the hotel contains the word "apartment". I used to think that apartments were not very good. But when I entered the lobby, it was almost the same as a three-star hotel. It was very warm. The front desk staff and the aunties in the room were very enthusiastic. The room was clean and tidy. Maybe it was because the hotel had just opened not long ago, so the facilities and equipment were very new. How should I put it? What I like most is that the staff here are very good. They will help me solve any problems within their ability. I will definitely come again next time. It is worth recommending to everyone! ! !
Original TextTranslated by Google
Response from Property: Thank you for your praise. Your encouragement is our driving force. We will continue to provide good service and give you surprises!
Guest User
Elegant 2-bed Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 10, 2025
The environment is good. The front desk staff provided good service. Seeing that I was with my child, they upgraded me to a twin room with balcony and washing machine for free. The room is much more spacious than the room I booked, and the light is also very sunny. I am very grateful to them. The toilet is separated into dry and wet areas, but not completely separated. The washbasin is outside, which is more convenient. The dressing mirror and the washbasin mirror are both very large, which is particularly good. The hotel is located 100 meters near Exit B of Longcheng Square on Line 3. It is easy to find. The road at the entrance is currently under construction. If you want to drive in, you still need to be guided. The road looks like it will be repaired soon. The cost performance will be higher by then. You can choose here. Very good! !
Original TextTranslated by Google
Response from Property: Every word of praise and every word of affirmation proves our efforts and seriousness. The years are peaceful and my heart is at peace. Park Hyatt will continue as always! I wish you a happy life!
Guest User
Elegant Queen Room
Stayed in Jan 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Feb 28, 2025
The room facilities are very new. It is said that it just opened last year. The room is also very clean and tidy. The service of the housekeeper and the front desk girl is very good. They are smiling and very enthusiastic. The only shortcoming is that when I came, they were renovating the 2nd and 3rd floors. It was a bit noisy during the day, but it was quite good at night. When I asked them, they said that the renovation will be completed around April this year, and it will be even better by then. It is worth recommending to everyone. It is a hotel that will not be a pitfall! ! !
Original TextTranslated by Google
Response from Property: Thank you for your evaluation and company. Special love for you. Yueyue will try to do better and look forward to meeting you again~
Guest User
Elegant Queen Room
Stayed in Jan 2025
Family
10 review
10.0/10
Outstanding
Posted on Feb 4, 2025
The hotel here is in a great location, very close to Exit B. The staff is very friendly and the room type is upgraded for free.
The room is clean and tidy, the water is powerful enough, and since the hotel is newly opened, everything is not old.
You need a room card to stay in the room above the basement, so it should be safe.
Areas for improvement are that there is not enough tissue paper, they should be filled up for the next customer.
Each room has its own air conditioner, but it is very noisy...
Original TextTranslated by Google
Response from Property: My love for you is like a flower that blossoms into an infinite brilliance in my heart. Your smile is like a dream, making me write a graceful poem in your world. I am looking forward to meeting you again~
Guest User
Queen Room With City View
Stayed in Dec 2024
Travel with friends
23 review
10.0/10
Outstanding
Posted on Jan 25, 2025
After a long search, I finally chose this one!
Service: The front desk lady was gentle and patient. Because I had a lot of luggage, the security guard helped me carry it to the room, which was really heartwarming.
Facilities: This is a new apartment that opened last year. It feels very comfortable and bright as soon as you enter the door.
Environment: The room is well designed, with chairs and sofas, full-length mirrors, and the bathroom is separated into dry and wet areas. Each position is divided just right.
Sanitation: The overall environment is very clean, with no dead corners.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Yueyue. It is a fate to meet you in such a vast sea of people. Yueyue's growth is inseparable from your support. I look forward to your visit again~