Shenzhen Doya Hotel Apartment (Honghu Shuibei Metro Station) Reviews

Response from Property: 尊敬的貴賓，您好！非常感謝您選擇深圳朵亞酒店公寓（洪湖水貝地鐵站店）並留下如此真誠的好評！您的滿意是我們最大的動力，也是我們不斷追求卓越的目標！我們始終秉持“以客為尊，服務至上”的理念，致力於為每一位客人提供舒適、便捷、貼心的入住體驗。得知您對酒店的地理位置和便利性給予了高度評價，我們感到非常欣慰。無論是酒店周邊豐富的商業配套，還是便捷的交通條件，我們都希望為您的旅程增添一份安心與便利。您的認可與支持是對我們最大的鼓勵，也讓我們更加堅定了繼續提升服務品質的決心。我們期待您的再次光臨，願每一次入住深圳朵亞酒店公寓，都能為您帶來賓至如歸的體驗！再次感謝您的信任與厚愛，祝您生活愉快，萬事順意！期待與您再次相遇！

Response from Property: Thank you very much for your positive feedback on our Shenzhen Doya Hotel Apartment (Honghu Shuibei Subway Station)! We are truly honored to know that you are satisfied with our location, transportation convenience, and room facilities. The superior geographical location near Honghu Subway Station indeed makes your travel easy and convenient, allowing you to quickly reach any corner of Shenzhen.The washing and drying machine in the room is specially set up by us to enable you to enjoy the warmth and convenience of home even during your trip. The one-bedroom and one-living-room style room not only guarantees privacy but also provides a spacious and comfortable space. Moreover, the provision of two double beds further enhances your accommodation experience, making it suitable for both family trips and friend gatherings.Once again, thank you for your recognition and support. All the staff at our Shenzhen Doya Hotel Apartment (Honghu Shuibei Subway Station) will continue to work hard to provide you with even better services and a more comfortable accommodation environment. We look forward to your next visit and wish you happiness and beauty every day in Shenzhen!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 非常感謝您對我們深圳朵亞酒店公寓（洪湖水貝地鐵站）給予的高度評價，讓我們感受到了您滿滿的認可與滿意，這對我們來説是無上的榮幸和巨大的鼓勵！您的滿意正是我們不斷追求卓越的動力源泉。我們深知，在繁忙的都市生活中，一個温馨、舒適、便捷的住宿環境對您來説至關重要。因此，從公寓的每一處細節設計到日常服務的每一個環節，我們都力求做到盡善盡美，希望能為您的旅途增添一份家的温馨與便捷。洪湖水貝地鐵站的優越位置，讓我們成為了許多商務出行、觀光旅遊客人的理想選擇。周邊豐富的商業設施和便捷的交通網絡，更是讓您的出行無憂，盡享深圳這座城市的繁華與活力。再次感謝您的肯定與支持！未來，我們將繼續秉承“以客為尊，服務至上”的理念，不斷提升服務質量，完善公寓設施，努力為您打造更加舒適、便捷、温馨的住宿體驗。期待您的再次光臨，讓我們有機會再次為您服務，共創美好回憶！祝您生活愉快，萬事如意！

Response from Property: 尊敬的客人，您好！非常感謝您給予深圳朵亞酒店公寓（洪湖地鐵站店）“很好”的評價，您的認可對我們而言意義重大。我們始終秉持着為客人提供優質住宿體驗的理念，從房間的清潔維護到服務的每一個細節，都力求做到盡善盡美。未來，我們會繼續努力，不斷提升服務品質，為您打造更加舒適、便捷的入住環境。期待您再次光臨！

Response from Property: 予人玫瑰 手有餘香 你若滿意 便是晴天。沒有什麼比親的一句讚美 一句滿意 來的更有力量。

Response from Property: Dear guest, hello! Thank you very much for your five-star review of Shenzhen Duoya Apartment Hotel (Honghu Subway Station)! Your approval is our greatest motivation. We are committed to providing convenient transportation, comfortable accommodations, and attentive service to every guest, and we are delighted that you have recognized these efforts. Your satisfaction is our greatest pursuit, and we look forward to welcoming you back to continue providing you with an even better stay experience! We wish you a happy life and all the best!

Response from Property: Dear guests, hello! Thank you very much for choosing Shenzhen Duoya Apartment Hotel (Honghu Shuibei Subway Station Branch) and for leaving such a sincere review! Your satisfaction is our greatest motivation and our constant pursuit of excellence! We always uphold the principle of "customer-centric, service-oriented" and are committed to providing every guest with a comfortable, convenient, and caring stay experience. We are very pleased to hear that you highly praised our hotel's location and convenience. Whether it's the abundant commercial facilities nearby or the convenient transportation, we strive to add a sense of peace of mind and convenience to your journey. Your recognition and support are our greatest encouragement and strengthen our determination to continue improving our service quality. We look forward to welcoming you again and hope that every stay at Shenzhen Duoya Apartment Hotel will be a home-away-from-home experience! Thank you again for your trust and kindness. We wish you a happy life and all the best! We look forward to seeing you again!

Response from Property: Dear guest, hello! Thank you very much for your five-star review of Shenzhen Duoya Apartment Hotel (Honghu Subway Station)! Your approval is our greatest motivation. We are committed to providing convenient transportation, comfortable accommodations, and attentive service to every guest, and we are delighted that you have recognized these efforts. Your satisfaction is our greatest pursuit, and we look forward to welcoming you back to continue providing you with an even better stay experience! We wish you a happy life and all the best!

Response from Property: We are very sorry to hear that you gave a bad review of your stay at Shenzhen Duoya Hotel Apartment (Honghu Shuibei Subway Station). We are deeply sorry for this and attach great importance to your feedback. First of all, we would like to say that the stay experience of every guest is our focus of great concern. If the problems you mentioned, such as "the price does not match the hotel, the hygiene is really terrible, there are stains and dust in the corners, and there are yellow spots on the sheets and pillowcases", are really serious deviations from our service standards. We express our deep apologies for this. However, we also noticed that during your stay, you did not report these problems to our hotel front desk. We always believe that guest feedback is an important basis for us to improve our service and quality. If you encounter any problems during your stay, no matter how big or small, we hope that you can let us know in time so that we can take immediate measures to solve them. At the same time, we would also like to point out that previous guests have not reported similar problems. Our hotel has always adhered to high standards of cleaning and service requirements to ensure that every guest can enjoy a clean, tidy and comfortable accommodation environment. Therefore, we have reason to carefully consider your feedback this time, and we have to doubt whether there is a malicious negative review. Of course, we do not want to affect the reputation of our hotel because of a false feedback. We always believe that the satisfaction of our guests is our greatest pursuit and the ultimate goal of our service. Therefore, we are willing to express our apologies to you again, and sincerely invite you to choose our Shenzhen Duoya Hotel Apartment again in the future to experience our improved service and quality. Finally, we would also like to take this opportunity to express our sincere thanks to all the guests who have always supported and trusted us. We will continue to work hard to continuously improve our service quality and accommodation environment to provide every guest with a better accommodation experience. Thank you again for your feedback, and we look forward to bringing you more satisfactory accommodation services in the future.

Response from Property: Thank you very much for your affirmation and praise for our Shenzhen Duoya Hotel Apartment (Honghu Shuibei Subway Station)! Your satisfaction is the biggest motivation for our continuous pursuit of excellent service. We have been committed to creating a warm and home-like living environment with complete facilities for every guest. I am glad to know that our efforts have been recognized by you in terms of room facilities, hygiene conditions and bedding comfort, which is exactly the direction of our continuous optimization. Regarding the quick response of the front desk lady when you mentioned that the items were missing, this is a reflection of the professionalism and thoughtfulness of our service team. We always believe that timely help and care can make your accommodation experience more perfect. The convenient life around is also one of the highlights we are proud of. I am glad to hear that you feel satisfied with the surrounding dining options and transportation network. Whether it is bus or subway, it can easily meet your travel needs. And the proximity of Honghu Park provides you with a quiet place to rest in the busy urban life, which makes us feel deeply relieved. Every good comment from you is the greatest encouragement for our work. In the future, Shenzhen Duoya Hotel Apartment will continue to uphold the principle of "guests first, service first", constantly optimize service details, improve accommodation quality, and strive to bring you a more comfortable and convenient accommodation experience. Thank you again for your valuable comments and support. We look forward to serving you again in the future, so that you can feel the warmth and comfort of home every time you stay in Shenzhen. You are welcome to visit us at any time. Shenzhen Duoya Hotel Apartment will always be a warm harbor on your journey.

Response from Property: Thank you very much for your recognition and praise! We are honored and delighted to learn that you are very satisfied with your stay at Shenzhen Duoya Apartment Hotel (Honghu Shuibei Subway Station), especially the affirmation of our front desk service. As the "first impression" of the hotel, we have been committed to training our staff to ensure that they can provide quality services to every guest with a professional, enthusiastic and patient attitude. Hearing you say "the front desk is great" is undoubtedly the highest praise for the hard work of our front desk team. At the same time, we are also very happy to know that you think our hotel is "very good and worth it". We always believe that providing cost-effective, comfortable and convenient accommodation is an important reason for every guest to choose us. Your satisfaction is our driving force for continuous progress. Thank you again for your valuable comments. Shenzhen Duoya Apartment Hotel (Honghu Shuibei Subway Station) will continue to work hard to continuously improve the quality of service and provide you and more guests with a better accommodation experience. Looking forward to your next visit, we will continue to provide you with warm and thoughtful service as always!

Response from Property: Thank you very much for your affirmation and recognition! We are very happy to know that your accommodation experience is quite good. Your satisfaction is the source of our motivation for continuous pursuit of progress. We have been committed to providing guests with comfortable, convenient and considerate accommodation environment and services, and your feedback is the best response to our efforts. In the days to come, the apartment will continue to uphold the tenet of "guests first, service first", continuously improve service quality, improve facilities and equipment, and strive to provide every guest with a better accommodation experience. Thank you again for your valuable comments, and look forward to your next visit. We will continue to provide you with warm and thoughtful service as always! I wish you a happy life!

Response from Property: Thank you very much for your affirmation and valuable comments on our Shenzhen Duoya Hotel Apartment (Honghu Shuibei Subway Station)! Our entire team is encouraged to know that you are satisfied with our service attitude. In particular, thank you for mentioning that our staff is not only friendly, but also proactively helps you put on the quilt. Such attentive service is exactly the embodiment of our pursuit of the guest-first concept. Regarding the situation you mentioned about triple occupancy in a double room, we are happy to meet your needs and quickly replenish items when we find that they are short of items to ensure that your accommodation experience is not affected. This is exactly what we strive to do in our daily operations - flexible response to ensure the comfort and satisfaction of every guest. Regarding the water heater issue, we are deeply sorry for the inconvenience caused to you. Indeed, sometimes new equipment or special designs may take some time to get familiar with. We appreciate your feedback, which reminds us that we need to further strengthen the instructions for use in the guest rooms, or consider adding more intuitive and easy-to-use equipment in the future to reduce guests' troubles. At the same time, we will also strengthen the training of our employees to ensure that they can quickly answer guests' questions about the use of various facilities and enhance your stay experience. Thank you again for your understanding and praise. Your satisfaction is our driving force for continuous progress. We look forward to your next visit, and you will enjoy more complete and considerate services. Shenzhen Duoya Apartment Hotel (Honghu Shuibei Subway Station) will always be your warm home on the journey!