True Go Hotel Reviews

Very good experience and service, i will come back again, also the place is near the gate.

The room is very nice and the service is also very good. It is a good choice to stay here when traveling to Shenzhen. The facilities are very complete. It is very close to the Huanggang Port. It is very convenient to go to Hong Kong. There is a barbecue restaurant nearby that is also very delicious. I deeply feel the enthusiasm of the Chinese people. The service is really good!! I will come again next time!😁👍

I am traveling to Shenzhen with my family! I happened to see that this hotel had a high rating, so I decided to give it a try, and I was pleasantly surprised by how good it was! The food at the hotel is great! The breakfast buffet is rich in variety, from freshly squeezed juice to freshly baked bread, everything is exquisite and delicious. Especially the freshly made tofu pudding and the freshly wrapped wontons, they are unforgettable!!! The staff at the restaurant was very enthusiastic! The front desk lady is very attentive ~ If you come to this city, you must try the breakfast at this hotel, you will not be disappointed! There are many kinds of breakfasts, and they are all delicious. The front desk staff are enthusiastic, considerate, and always ready to help! I added WeChat to contact you, I will reply to any request in a timely manner, the room is clean and tidy, the facilities are complete, the aunt is very polite, she will greet you when she sees you, I strongly recommend ~ I will come again next time!😁🫶🏻🫶🏻

Friendly staff, clean and quiet room, pleasant atmosphere. Overall very good impression. Plus could the parking lot.

This hotel is a fantastic choice and comes highly recommended! It boasts an elegant and sophisticated design, with a spacious, bright lobby featuring a stunning green wall and a great selection of books to enjoy. The rooms are spotless and exceptionally comfortable, with cloud-like soft bedding that ensures a restful night’s sleep. The bathroom is thoughtfully designed with separate wet and dry areas, and the toiletries provided are top-notch. Both breakfast and dinner are delicious, offering a delightful dining experience. The location is also a major plus—conveniently situated near the border crossing to Hong Kong, making it perfect for travelers. Overall, an outstanding stay with excellent comfort, ambiance, and accessibility.

The environment is very good, the service is also very good, the facilities are complete and perfect, Qiu Guo is the hotel with the most humanistic characteristics that I have stayed in Shenzhen, When I came here, I felt the enthusiasm of the Chinese people that I had never experienced before. The service staff in the front desk also had a good level of education and could communicate with me in simple English, which made me a little surprised! I am so happy. Being in a foreign country where I can communicate with people makes me feel like home. Particularly happy. Praise the Autumn Hotels again. You guys are great!

Happy with the service. Highly recommended

The room was so clean also the staff was so sweet helpful asking if you need something all the time see u at also the have a good restorant for having meal the food was so good perfect hotel 💯

Great value for the price! We enjoyed the stay and will come back, and even try other hotels of the group.

The room is very good I like the hotel clean rooms and friendly the bats was very comfortable and very excited very perfectly good👍

This hotel is located a convenient location to cross Huanggang Port to enter Hong Kong. The overall stay was OK but was not what I expected of a 4-star hotel. The room was not as clean - with dust on the floor and fur/hair/dust on bed items like bed sheets and pillow covers. For a person with bad dust allergies, I asked the reception if we can have cleaning service to clean or a different room but they could not accommodate because the cleaning lady was not here. We ended up changing bed sheets and cover ourselves, and having to find the cleaning lady ourself the next day for room cleaning. Shoutouts to the cleaning lady, who had been friendly and helpful! No follow up from the reception staff the next day or throughout the stay at all. They also did not go over any amenities which I could use for free at my check-in at all. I never figured out where the laundry room was, which should be free per trip.com. How dare the staff asked for a good review on trip.com at checkout when you didn’t even provide a good service…

I like the hotel and enjoyed the breakfast and services were great! The one thing I appreciate would be if they didn’t ask me to give 5 stars before I go… Also the location is ok but not right next to station or big mall. Still it’s easy to get taxi to places. The window handle is broken so I couldn’t lock it maybe that’s why I could hear voices in the middle of the night from outside but it’s not too bad. Smoking smell is NOT an issue in this hotel :) Overall I will stay here again

Good hotel located not far from top destination in shenzhen

First time to stay in this hotel. Good service and good location, quite easy to find and only take around 15 mins by walk from the Chiwei mtr station 👍🏻👍🏻👍🏻You can also go to Fuxing Road which nearby, there are so many food restaurants serving different kinds of food, I had barbecue there. And also Walmart is there if you want to buy snack, drink and all anythings you need.