西乡街道渔业社区宝源路1084号泰丰广场时代城701B号, Bao'an District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
8.9/10
852 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.8
Service9.1
Cleanliness9.0
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All reviews(852)
Positive reviews(819)
Reviews with photos/video(305)
Friendly front desk staff(102)
Delicious breakfast(45)
Close to metro(44)
Convenient parking(42)
Average sound insulation(40)
Convenient for shopping(32)
Stayed multiple times(7)
Delicious buffet(5)
Negative reviews(33)
Aidi4090
Qingyue Double Bed Room With Fresh Air System
Stayed in Mar 2024
Business traveler
14 review
10/10
Outstanding
Posted on Apr 24, 2024
Room rate ok, Room Condition ok
Nearby area ok
Overall Value for money
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
HK1997
Shuyue Twin Room With Fresh Air System
Stayed in Nov 2024
Family
9 review
7.0/10
Posted on Dec 27, 2024
Bad smell at room at night,average breakfast, good location
Response from Property: 尊敬的客人,非常抱歉給您帶來不好的體驗。關於異味問題,我們已安排人員徹查,我們每天客房姐姐會深度清潔消毒並排查設施。早餐沒達到您期望,我們深感抱歉,廚師團隊研討改進,提升口味,儘量符合到每一位客人口味。位置便利您認可,我們會在其他方面加速優化,望給機會彌補,期待你下次再來,讓我們為你提供更加優質的服務。祝您開心每一天!每天都是好心情!
SHKG
Chaoyue City-View Double Bed Room
Stayed in Dec 2024
Couple
106 review
6.5/10
Posted on Jan 9, 2025
Quite convenient, Will stay again if come near by
Response from Property: 尊敬的客人,非常高興得知我們酒店為您帶來了便捷的入住體驗!能成為您在這附近的首選住所,是我們的榮幸。我們會繼續努力,不斷提升服務品質和細節,期待您的下次入住,為您帶來更優質的體驗!願您旅途皆美好
yin ying
Extreme Joy Twin Room
Stayed in May 2024
Traveling with friends
30 review
7.5/10
Posted on Jul 11, 2024
Room is big and clean, downside is that there are no elevators to get to the second floor, and room numbers are not marked out properly
Response from Property: 尊敬的賓客您好,首先非常感謝您選擇入住醒悦酒店,並對我們房間與衞生進行肯定。您有需要我們會對此類房型的客人提供幫忙入離店行李搬運服務,我們牆上有房間號指引牌哦,期待您的下次光臨並進行體驗,祝您生活愉快
Guest User
Shuyue Twin Room With Fresh Air System
Stayed in Jun 2025
Family
7 review
9.0/10
Great
Posted on Jul 28, 2025
Room is big and clean.
Response from Property: 尊敬的賓客您好,感謝您入住醒悦酒店並與我們反饋您的入住感想,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,期待下一次的出行,我們能為您創造更加完美服務。酒店期待您的再次光臨,祝您生活愉快!
Guest User
Qingyue Double Bed Room With Fresh Air System
Stayed in Jan 2025
Solo traveler
1 review
9.0/10
Great
Posted on Feb 9, 2025
Old but spacious room. Great location.
Response from Property: 尊敬的賓客:您好,感謝您選擇入住我們酒店並分享!能得到您對寬敞空間和優越位置的認可,讓我們倍感榮幸,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。醒悦酒店歡迎您再次入住!祝您每天都開開心心!
Guest User
Qingyue Double Bed Room With Fresh Air System
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 20, 2025
Very nice places
Response from Property: 尊敬的賓客: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,小悦永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開^_^!
Deepak Ashok
Qingyue Double Bed Room With Fresh Air System
Stayed in Dec 2023
Business traveler
3 review
7.0/10
Posted on Jan 19, 2024
The bath towels had a bad smell and both the toilet paper holders were broken
Response from Property: Dear guest, thank you for staying at Xingyue Hotel. We are sorry that you had a bad experience during your stay. We checked the room based on your feedback. The smell of the bath towels comes from the disinfectant water from the washing company. The toilet paper holder in the bathroom is also intact. Maybe the design has misunderstood you. I hope you will not be disappointed with Xiaoyue. Xiaoyue's aim is to provide satisfactory service to guests. Xiaoyue sincerely welcomes you to stay again and wishes you a happy every day!
Guest User
Extreme Joy Twin Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 18, 2025
All ok
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
kowot
Qingyue Double Bed Room With Fresh Air System
Stayed in Apr 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 10, 2024
Good hotel
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Tikiaki
Family Room
Stayed in Oct 2024
Family
16 review
9.5/10
Amazing
Posted on Nov 16, 2024
The hotel is in a convenient location, with a shopping mall downstairs. The sound coming from the night was louder. Our room was on the 7th floor. The 6th floor and below are already shopping malls and shops, so the sound came from downstairs. In addition, the closing sounds of other guests were also very loud. The room door was not soundproofed. Every time You can hear clearly when someone is closing a door, walking across the room, or talking. It takes about ten minutes from the hotel to nearby Daqianli, which is quite convenient.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your recognition of the convenience of our hotel's location. We are deeply honored to be able to provide convenience for your travel. We also apologize for the noise issues you mentioned. We will immediately check and strengthen the sound insulation of the room door, and will also communicate and coordinate with the mall and other guests to minimize the noise impact. Your satisfaction is what we strive for, and we look forward to your next visit so that we can provide you with a better stay experience. Wish you a happy life!
Anonymous User
Qingyue Double Bed Room With Fresh Air System
Stayed in Sep 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Oct 14, 2024
Although the price is cheap, the facilities are quite new, the design style is also new, the toilet is separated from wet and dry, the big bed is big and soft, and it is more than enough for two people to sleep. There are large shopping malls and subway stations nearby, which is very convenient
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your praise! We are committed to providing guests with a cost-effective accommodation experience. We are glad that you like the hotel's facilities and design style, as well as the dry and wet separated toilets and comfortable big beds. We are also pleased that the location of the hotel can bring you convenience. Looking forward to your visit again!
Guest User
Family Room
Stayed in Feb 2025
Business traveler
8 review
4.0/10
Posted on Apr 1, 2025
We checked in on March 21 and March 31 and chose different room types. The same singing and exhaust fan noises affected our sleep. I reported it to the front desk on the night of March 31. The female waiter (like a manager) replied that the counter had earplugs ready for us. I almost fainted when I heard that. According to her explanation, it seems that every room has the problem of noise interference….
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you were disturbed by noise during your stay. We are well aware of the importance of a quiet and comfortable environment to you. We are very sorry that we were unable to arrange a zero-noise room for you. We attach great importance to the feedback of every guest. Your opinions are very important to us. We will work hard to improve the quality of our service. We once again express our deepest apologies to you. We hope that you can give us a chance to improve and look forward to providing you with a better accommodation experience in the future.
33Chill
Family Room
Stayed in Aug 2024
Family
44 review
9.0/10
Great
Posted on Oct 7, 2024
The customer service sister at the front desk is very good and tries her best to help arrange the room you need! Although it is not a five-star hotel, the star service provided by the customer service sister at the front desk is a plus. I booked 2 rooms and just remember to take photos of the parent-child room😅The fresh air system room does not have tents and ponies for children to play with. It has the same layout and is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your high evaluation of our front desk customer service sister and your recognition of the hotel. I am very happy that our service can add points to your stay experience. For not getting full marks, we will seriously reflect and continue to improve. We will convey your praise to the front desk customer service sister to her, which will also motivate all our employees to continuously improve the service level. Thank you again for your support and trust. I look forward to your next visit. We will work hard to provide you with a more perfect accommodation experience.
Guest User
Shuyue Garden-View Double Bed Room
Stayed in Feb 2025
Business traveler
24 review
1.0/10
Posted on Apr 23, 2025
Too bad, it's called a garden view room, but it's just an inner window with a few trees for decoration, the window faces the front desk corridor and the soundproofing is poor
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay and sharing your feelings frankly. Your feedback is an important direction for us to improve our service. We sincerely apologize for not meeting your expectations this time. We are deeply sorry for the difference between the garden view room experience and your expectations. The hotel has a variety of room types with different layouts for guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again! Wish you all the best!