Serena Beach Resort & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Shanzu
Serena Beach Resort & Spa
No.3 of Premium Hotels in Mombasa
Beach Homes, Serena Rd, Shanzu, 00100, Kenya
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Highlights
Lots to do
Delicious breakfast
Free parkingAmenities
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Hiking
Sauna
Spa
All amenities
Property Description
With a stay at Serena Beach Resort and Spa in Mombasa (Shanzu), you'll be a 4-minute drive from Bamburi Beach and 6 minutes from Mtwapa Mall. This beach hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.
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8.8/10
Beautiful environment and natural scenery
All 54 reviews
Surroundings
Airport: Vipingo Estate Airport
(17.9 km)
Airport: Moi International Airport
(24.2 km)
Landmarks: Mombasa Marine Park & Reserve
(140m)
Landmarks: Shanzu Beach
(280m)
Landmarks: Ngomongo Villages
(860m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Family Room
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Standard Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Check Availability
4
Superior Double Or Twin Room, 1 Bedroom
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Sea View Superior Room
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
9
Junior Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Sea View Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Check Availability
4
Deluxe Twin Room With Garden View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Lamu Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Mosquito net
Check Availability
3
Deluxe Queen Room With Garden View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Executive Studio Suite, Terrace, Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
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Guest Reviews
8.8/10
Very Good
54 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Shanzu
Guest User
August 6, 2025
Apart from the slightly small room, there are no other problems. The hotel is on the beach, the scenery is very good, and the sunrise is super beautiful. The seafood restaurant is very good, and I tried different teas for 3 nights, and they were all delicious.
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YuA
July 22, 2025
Beautiful environment and natural scenery
Original TextTranslation provided by Google
Josephine Gichuki
February 2, 2025
Good holiday destination
Guest User
August 22, 2025
Excellent ambience, Excellent reception (Bryan) big up. Excellent Food 😋😋, Excellent waiters (Priscilla) good job 👏👏
Guest User
August 20, 2025
Had an amazing holiday at this coastal hotel! Excellent service, beautiful views, and a truly relaxing experience. Highly recommend
Wayne
February 18, 2024
Winter retreat
This hotel and holiday was proper the staff wait on you hand and foot the rooms are fantastic the bed fantastic and house maid comes round to make sure your net is ready for night
It was the most relaxing holiday we’ve ever had and the food and alcohol was perfect there is so much space to sun bath privately and the beach was beautiful with a lovely breeze from the Indian Ocean this hotel and staff was so good to us we are definitely going back
Guest User
August 18, 2025
All the staff put in extra effort to make us comfortable and the atmosphere/ location is awesome. Looking forward to visiting back soon with my kids
Guest User
August 15, 2025
Das Hotel / die Anlage ist sehr in die Jahre gekommen. Die Einrichtung unseres Familienzimmers war eher düster und die Klimaanlage schien nicht richtig zu funktionieren. Es war allgemein sehr feucht in de Zimmern und das konnte man auch riechen. Die Aussenanlage und der Pool sah aber gepflegt aus und machte einen schönen Eindruck.
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Guest User
August 10, 2025
My stay at Serena Beach Resort & Spa was soo enjoyable ~Special thanks to Housekeeper allocated to my room no 26, always prepared my room to look cool🤙🏻 ~Special thanks to all waitresses and waiters who were very friendly all the times. ~Special thanks to the reception guys who are very welcoming. ~Special thanks to Serena chefs, the food was amazing with no complain. ＞May God continue blessing each and every staff in this Resort
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Hiking
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Tennis court
Bowling alley
Billiards room
Squash court
Table tennis room
Restaurant
Taxi booking service
Airport shuttle drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Karaoke
Additional charge
Children's pool
Playground
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Gym
Billiards room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Taxi booking service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Lobby bar
Room service
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Sailing
Windsurfing
Diving
Beach volleyball
Bowling alley
Tennis court
Squash court
Golf course
Off-site
Beauty and makeup
Gym
Massage room
Sauna
Kayaking
Hiking
Snorkeling
Yoga session
Activities
Karaoke
Additional charge
Public beach
Eco tours
Off-site
Beach umbrellas
Gaming area
Fishing
Public Areas
BBQ
Additional charge
Garden
Smoking area
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Children's pool
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1976
- Renovated: 2013
- Number of Rooms: 59
Phone:+254-11485721
Email:mombasa@serenahotels.com
With a stay at Serena Beach Resort and Spa in Mombasa (Shanzu), you'll be a 4-minute drive from Bamburi Beach and 6 minutes from Mtwapa Mall. This beach hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Serena Beach Resort & Spa?
The cancellation policy for Serena Beach Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Serena Beach Resort & Spa?
What are the check-in and check-out times at Serena Beach Resort & Spa?
Standard check-in time at Serena Beach Resort & Spa is 14:00 and check-out time is 11:00.What are the check-in and check-out times at Serena Beach Resort & Spa?
What amenities and services are available at Serena Beach Resort & Spa ?
Serena Beach Resort & Spa offer top amenities and services include Shuttle service.What amenities and services are available at Serena Beach Resort & Spa ?
Can I bring my pet inside the Serena Beach Resort & Spa?
As much as we love pets, unfortunately, we are unable to accommodate them in Serena Beach Resort & Spa.Can I bring my pet inside the Serena Beach Resort & Spa?
How far is the Serena Beach Resort & Spa from the closest airport?
The closest airport is Vipingo Estate Airport, and it is about 34 mins from hotel by car (17.9 km).How far is the Serena Beach Resort & Spa from the closest airport?
Is airport shuttle service offered by Serena Beach Resort & Spa ?
Yes, at Serena Beach Resort & Spa, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Serena Beach Resort & Spa ?
About This Property
| Nearest Airport | Vipingo Estate Airport |
|---|---|
| Distance to Airport | 17.91KM |
| Average Price From | AUD565 |
| Hotel Star Rating | 5 |