Shantou Longhu Hotel

Shantou Longhu Hotel Reviews

Shantou Longhu Hotel

No.2 Dabeishan Road, Longhu District, Shantou, Guangdong, ChinaSee Hotel Details
Shantou Longhu Hotel
Shantou Longhu HotelShantou Longhu HotelShantou Longhu Hotel
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Guest Reviews

9.5/10
Outstanding
2010 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(2010)
Positive reviews(1951)
Reviews with photos/video(467)
Large rooms(275)
Convenient parking(110)
Friendly front desk staff(103)
Well decorated(61)
Tasty food(50)
Located downtown(37)
Perfect for kids(26)
Luxurious(12)
Negative reviews(58)
SU LINJUN
Longhu Business Double Bed Room (South Building)
Stayed in May 2025
Family
10 review
8.0/10
Very Good
Posted on Jun 28, 2025
Staff very friendly,hotel need improve breakfast and room clean up.
Response from Property: Dear guest, thank you for staying at our hotel and sharing your experience. We are glad that our service has been recognized by you. We will strive to improve our shortcomings and continue to maintain good service quality. We look forward to your next visit! I wish you a happy life!
Anonymous User
Longhu Business Double Bed Room (South Building)
Stayed in Jan 2025
Family
19 review
8.0/10
Very Good
Posted on Mar 18, 2025
No gym, many large group local tourists smoking, gambling openly (hotel room door kept widely opened) and misbehaving (spitting at the cigarette bins beside the hotel lifts). Noisy and very "complicated". The hotel services is great and very friendly staffs. Overall, the staffs can't do much. The hotel boss/ top management has to do something?! Not Suitable for families & business travellers.
Response from Property: Dear Valued Guest, Greetings! Thank you very much for your kind recognition of our services. Your encouragement is the driving force behind our continuous improvement, and we will strive to maintain and further enhance the quality of our service for you. We deeply appreciate and highly value the valuable feedback you have provided. Currently, the hotel gym is temporarily unavailable due to ongoing renovations, and we sincerely apologize for any inconvenience this may have caused. We are working diligently to expedite the process and look forward to offering you a more comprehensive facility experience soon. With the arrival of spring in March, the tourism market is booming, and the number of group travelers has increased significantly. While we understand the desire to relax and unwind during travel, we will actively communicate with tour guides to promote civilized behavior and strive to create a more comfortable and tranquil environment for your stay. Additionally, we noticed that you stayed in our South Building during this visit. The hotel also features an East Building, which offers a quieter and more serene atmosphere, ideal for guests seeking peace and privacy. We cordially invite you to experience the East Building on your next visit and enjoy the comfortable space we have thoughtfully designed for you. Once again, thank you for your feedback and support. We look forward to welcoming you back soon! Wishing you a pleasant life and all the best!
Guest User
Longhu Business Twin Room (South Building)
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 17, 2025
Good location and breakfast buffet selection. Allows late checkout 2-3pm, good for those taking evening flights to airport.
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for sharing your valuable feedback! We are delighted to hear that you were satisfied with our hotel’s location and breakfast experience, and it is truly an honor that the late check-out service added convenience to your travel plans. Providing a comfortable transition for guests with evening flights has always been a priority for us. Should you stay with us again in the future, please feel free to inform us of your flight schedule in advance—we would be happy to arrange more personalized services for you (such as luggage storage or transportation advice). Your satisfaction means a great deal to us, and we look forward to welcoming you back for an even better stay! Wishing you pleasant travels!
Guest User
Longhu Business Twin Room (South Building)
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 14, 2025
The hotel is very clean and the service is also very good and helpful, can recommend to stay in this hotel👍
Response from Property: 尊敬的客人,感謝您選擇入住我們酒店並分享您的入住體驗!非常高興得知您對我們的服務及衞生感到滿意。能為您的汕頭之旅增添一份美好是我們最大的榮幸。 您的認可對我們來説是莫大的鼓勵,我們會繼續保持高標準,為每一位客人提供舒適温馨的住宿體驗。期待您的再次光臨,祝您生活愉快!
Wai kim
Longhu Superior Twin Room (East Building)
Stayed in Nov 2024
Traveling with friends
10 review
6.5/10
Posted on Dec 28, 2024
Big Rooms, clean but not my idea location. Room type show "Lake view" but no Lake view instead is the name of hotel "龙湖 Longhu". Misleading 😔😔
Response from Property: Growing up side by side with thd Special Economic Zone,Longhu Hotel is located in Longhu District of Shantou City,adjacent to the district government office building,the geographical position is advantaged. As the first foreign star hotel in Shantou, we have been honored to participate in hosting many important lartge-scale activities. We will continue to work hard and look forward to providing you with the best service on e again. We look forward to your return!龙湖宾馆与汕头经济特区并肩成长,坐落于汕头市龙湖区内,紧邻区政府办公大楼。作为汕头市首家涉外星级宾馆,我们曾荣幸地参与接待从多重要的大型活动。我们会继续努力,期待能为您再次提供尽善尽美的服务,期待您的再次光临!
Tony
Longhu Superior Twin Room (East Building)
Stayed in Apr 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Jul 20, 2025
Very modern and clean hotel. 
Response from Property: Dear Guest, thank you for your kind feedback! We are delighted to hear that you enjoyed our modern and clean facilities. Your satisfaction is our top priority, and we look forward to welcoming you back on your next trip. Wishing you pleasant journeys ahead!
Guest User
Longhu Deluxe Scenic Double Bed Room (East Building)
Stayed in Oct 2023
Couple
6 review
8.5/10
Very Good
Posted on Jan 1, 2024
The service is excellent and the room is perfect
Response from Property: Thank you for your thoughtful comments. With your encouragement, I believe we will get better and better. With your support, we will become more and more motivated. We always believe that good reputation must be recommended by guests with the most sincere satisfaction. We will continue to work hard to provide guests with the best quality service. Looking forward to seeing you again! I wish you a happy life!
Pondiboy
Selected Queen Room
Stayed in Jul 2024
Business traveler
55 review
10/10
Outstanding
Posted on Sep 20, 2024
Pleasant stay
Response from Property: 尊敬的顧客,您好!首先歡迎您光臨汕頭旅遊;感謝您選擇與信任汕頭龍湖賓館!您的旅途愉快以及入住滿意是對我們工作的最大認可!感謝您對我們的真誠評價;全館員工 在30餘年的接待服務中一直踐行:賓至如歸的“龍湖精神”是營造您入住的最大信任,酒店地理位置在市中心,周邊生活娛樂配套完善,5分鐘到達萬象城;15分鐘到達汕頭小公園;10分鐘到達高鐵動車站;酒店配套大型停車場;充電站。解決您入住停車的後顧之憂;酒店為您準備了精緻自助早餐外還提供24小時有送餐服務並配套中餐廳,你可以在我們餐廳體驗潮汕美食;來潮汕品嚐一次“潮汕牛肉”“潮汕鹵水”“潮汕小吃”相信一定在滿足您味蕾的同時也加深這次潮汕之行的記憶!考慮到您入住需要我們酒店提供24小時洗衣房;有專業洗衣房員工為您清洗並送達;您衹需要一個電話告訴我們您的需求;再次感謝您選擇並信任龍湖賓館,我們全體員工期待您再次回家!
FUNG YAU
Longhu Deluxe Scenic Double Bed Room (East Building)
Stayed in Mar 2024
Family
3 review
10/10
Outstanding
Posted on Apr 13, 2024
good and friendly
Response from Property: Thank you for your positive.Wishing you a happy life.
Ngoc Anh
Classic Room (Double bed) (Special promotion)
Stayed in May 2023
Business traveler
9 review
6.0/10
Posted on Jun 24, 2023
Room is old, air conditioner has noise
Response from Property: I`m sorry you had an unpleasant experience,
Anonymous User
Selected Queen Room
Stayed in Jul 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 12, 2024
good~
Response from Property: 尊敬的賓客,感謝您的滿分點評,因為有您的鼓勵,相信我們會越來越好,因為有您的支持,我們會越來越有動力。我們始終相信,好的口碑一定是從賓客最真誠的的滿意度推薦出去的,我們會繼續努力,為賓客提供最優質的服務。期待您再次光臨!祝您生活愉快!
shaikhirshad24
Classic Room (Double bed) (Special promotion)
Stayed in Jun 2023
Business traveler
11 review
2.0/10
Posted on Jul 28, 2023
Its a scam, beware
Response from Property: We're sorry you had an unpleasant experience. The hotel's sqa is under renovation, so it is temporarily closed. It is our negligence and we apologize for the inconvenience caused to you. We have revised the hotel highlights and facilities on Ctrip.com.
faner7
Longhu Business Executive Twin Room (South Building)
Stayed in Apr 2025
Family
18 review
10/10
Outstanding
Posted on Jun 2, 2025
It was my first time in Shantou. I liked this city very much and was very lucky to have chosen this hotel! The stay was very comfortable, the room was clean and warm, and the facilities were complete. The hotel has a beautiful environment and is surrounded by green plants, which makes people feel happy. The service staff was particularly warm and thoughtful, and I felt the meticulous care from check-in to check-out. Although the breakfast selection is a bit ordinary, of course you have to go out to taste the authentic Chaoshan cuisine when you come to Shantou~ Overall, this hotel is very cost-effective and absolutely worth the money! Next time I come to Shantou, I will definitely choose here again and recommend it to my friends!
Original TextTranslated by Google
Response from Property: Dear customer, hello! First of all, welcome to Shantou for tourism; thank you for choosing and trusting Shantou Longhu Hotel! Your pleasant journey and satisfactory stay are the greatest recognition of our work! Thank you for your sincere evaluation of us; all staff of the hotel have been practicing in more than 30 years of reception service: the "Longhu Spirit" of making guests feel at home is the greatest trust for your stay. The hotel is located in the city center, with complete living and entertainment facilities around it. It takes 5 minutes to reach Vientiane City; 15 minutes to reach Shantou Small Park; 10 minutes to reach the high-speed rail station; the hotel is equipped with a large parking lot; charging station. Solve your worries about parking; the hotel has prepared a delicate buffet breakfast for you, and also provides 24-hour room service and a Chinese restaurant. You can experience Chaoshan cuisine in our restaurant; come to Chaoshan to taste "Chaoshan beef", "Chaoshan brine" and "Chaoshan snacks". I believe that it will satisfy your taste buds while deepening the memory of this Chaoshan trip! Considering your needs during your stay, our hotel provides a 24-hour laundry room. Professional laundry staff will clean and deliver your laundry for you. You only need to call us to tell us your needs. Thank you again for choosing and trusting Longhu Hotel. All our staff are looking forward to seeing you home again!
viva1012
Longhu Business Double Bed Room (South Building)
Stayed in Apr 2025
Couple
23 review
10/10
Outstanding
Posted on Jun 2, 2025
The location is convenient, there are many delicious restaurants nearby, and the electric donkey can quickly get to Longyan Road. The room is clean and hygienic, and the air conditioning is very strong. It is very quiet at night. I like it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in our hotel and taking the time to share your experience. Your satisfaction is our greatest motivation. We are very pleased to see that you specifically mentioned the convenient location and the rich surrounding food. Indeed, there is a strong atmosphere of life here. It is very convenient to explore the surrounding area on foot or by electric donkey, especially to taste authentic food in the Longyan Road area. I am glad that you can easily experience this fun! We are well aware that "clean, comfortable and quiet" are the most basic and important needs of the journey. The team has been committed to excellence in these aspects and strives to provide every guest with a safe and relaxing resting space. Thank you again for your high evaluation! Looking forward to your visit again! I wish you a smooth journey and a happy life!
Guest User
Longhu Business Twin Room (South Building)
Stayed in Apr 2025
Other
16 review
10/10
Outstanding
Posted on May 21, 2025
The guy at the front desk was very nice. The room was upgraded to an executive twin room. The breakfast was also good. I will stay here again next time. Recommended~ ps: The shower in the bathroom is nice
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for choosing our hotel and sharing your stay experience! We are glad that you are satisfied with the environment and like the spacious room type we upgraded for you. Your recognition is the greatest encouragement for our service. We are always committed to providing guests with a more comfortable accommodation experience and look forward to continuing to surprise you next time. If you have any special needs, please feel free to contact us and we will do our best to arrange it for you. I wish you a pleasant journey and a happy life!