UrCove by HYATT （Shantou New Town Plaza Huanghe Road）

UrCove by HYATT （Shantou New Town Plaza Huanghe Road） Reviews

UrCove by HYATT （Shantou New Town Plaza Huanghe Road）

No. 2 Keji Middle Road, Longhu District, Shantou, Guangdong, ChinaSee Hotel Details
UrCove by HYATT （Shantou New Town Plaza Huanghe Road）
UrCove by HYATT （Shantou New Town Plaza Huanghe Road）UrCove by HYATT （Shantou New Town Plaza Huanghe Road）UrCove by HYATT （Shantou New Town Plaza Huanghe Road）
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Guest Reviews

9.2/10
Very Good
1226 review
Verified reviews
Location9.2
Amenities9.2
Service9.1
Cleanliness9.3
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All reviews(1226)
Positive reviews(1205)
Reviews with photos/video(577)
Friendly front desk staff(235)
Delicious breakfast(150)
Well designed(89)
Perfect for business trips(72)
Well decorated(70)
Awesome gym(58)
Tasty coffee(31)
Excellent room layout(18)
Negative reviews(21)
Guest User
Superior King
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 21, 2025
The service is good and the location is quite near the place of attractions and just nearby and the didi is only a few dollars RMB
Response from Property: [2.7 km from China Resources MixC] Dear guest: Hello! Thank you for your encouragement and recommendation to Shantou High-tech Huanghe Road Yifei Hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best! General Manager: JOJO SHI
阿科
Business Deluxe King （Private Coffee Machine + Minbar + Smart Voice Control + Smart Toilet）
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 12, 2025
Is a wonderful stay, rooms is clean and the front desk service staff is nice.
Response from Property: 距離華潤萬象城2.7公里】謝親的好評，酒店位置龍湖區，接近萬象城，新一城，出行非常方便，與您相見是我們的緣分，能為您提供服務是我們最幸運的事情，我們會更加用心的為您在奔波勞累的旅途中帶來舒心，喜歡我們就多多關注，記得和身邊朋友們推薦一下小逸哦!嘻嘻!別忘了遠方還有一個惦念您的人，記得常回來看看哦。總經理 JoJoShi
Ghee chiang
Superior King
Stayed in Apr 2025
Solo traveler
15 review
8.5/10
Very Good
Posted on May 24, 2025
Hotel is not far for everything you need for food and entertainment but the breakfast is not tasty enough and very commercial
Response from Property: Dear guests, thank you for choosing our hotel and taking the time to share your valuable feedback! We are very happy to know that you are satisfied with the location of the hotel. Regarding your feedback on the delicious breakfast, the Xiaofeifei team will continue to grow and communicate in order to achieve the best. I hope you can choose our hotel again soon, see the progress of our team, and get your five-star praise. Xiaofeifei has more surprises waiting for you to experience~Our General Manager of Hi-Tech MixC Yifei Hotel~JoJoShi
Chin Chye
Superior King
Stayed in Jul 2025
Business traveler
5 review
10/10
Outstanding
Posted on Aug 22, 2025
Excellent services from hotel staff
Response from Property: 【距離華潤萬象城2.7公里】感謝您對我們入離店效率高的好評，扉家有自助入住機，方便您自助辦理哦，我們也會繼續秉承逸扉品牌“待客如友”的服務理念，持續為每一位到來的賓客創造輕鬆的氛圍和舒適的環境。期待再次與您相會在汕頭高新黃河路酒店。酒店總經理 JoJo Shi
Guest User
Deluxe Family Loft（Private Coffee Machine + Minbar + Smart Voice Control + Smart Toilet）
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 14, 2025
Hotel was super clean and convenient for the city. Front desk was extremely helpful and friendly. Xiao Hai was super helpful and kind, whenever we had a question or a problem she would always help us immediately.
Response from Property: 【距離龍眼路美食街3公里】尊敬的賓客，感謝您對前台同事的認可和表揚，與您相見是我們的緣分，能為您提供服務是我們最幸運的事情，我們會更加用心的為您在奔波勞累的旅途中帶來舒心，喜歡我們就多多關注，記得和身邊朋友們推薦一下小逸哦!嘻嘻!別忘了遠方還有一個惦念您的人，記得常回來看看哦。總經理 JoJo Shi
Guest User
Superior King
Stayed in Jun 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 25, 2025
Very nice and clean room. All the workers are trying to make us feel comfortable and impress by the service. Next to the hotel there is a coffee shop. Recommend this hotel for future trips !
Response from Property: 【距離龍眼路美食街3公里】尊敬的賓客:您好!感謝您選擇汕頭高新黃河路逸扉酒店，作為一個新的品牌，客人的認可是對我們莫大的鼓勵，我們也會繼續秉承逸扉品牌“待客如友”的服務理念，持續為每一位到來的賓客創造輕鬆的氛圍和舒適的環境。期待再次與您相會在汕頭高新黃河路酒店。酒店總經理 JoJo Shi
mgl boloroo
Superior King
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 17, 2025
It was a very nice, clean, comfortable hotel, close to everything, and the staff was very friendly. 🥰🥰10/10
Response from Property: 【距離華潤萬象城2.7公里】尊敬的賓客:您好!感謝您送的五星好評!汕頭高新黃河路逸扉酒店與您不期而遇，感謝這份緣分，我們會倍加珍惜，另酒店還有其他類型主題房型期盼與您的下次體驗!祝:旅途愉快!總經理:JOJO SHI
gwynethng
Superior King
Stayed in Mar 2025
Family
2 review
7.0/10
Posted on Apr 25, 2025
Room was nice, but CS can be improved.
Response from Property: 尊敬的賓客您好，看到您的評價，小夥伴們的心裏感到很遺憾，遺憾您此次的入住未能給您一個美好的回憶，看來這次我們應該做得很不到位，讓您感覺到了差異，在此我和我的小夥伴們希望能夠得到您的諒解，也非常感謝親能給出您心中的感覺、您入住期間的心情。我們一定會加快酒店的更新改造步伐，希望您下次再回來的時候能給您一個全新的面貌。----總經理-Raymond 舒
BabyMelissa
Business Deluxe Twin （Private Coffee Machine + Minbar + Smart Voice Control + Smart Toilet）
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 29, 2025
Nice staffs, good breakfast and nice location. We feel very good with smart facilities.
Response from Property: 【距離華潤萬象城2.7公里】感謝您對前台服務好的認可和表揚，能為您提供服務是我們最幸運的事情，我們會更加用心的為您在奔波勞累的旅途中帶來舒心，喜歡我們就多多關注，記得和身邊朋友們推薦一下小逸哦!嘻嘻!別忘了遠方還有一個惦念您的人，記得常回來看看哦。總經理 JoJoShi
Guest User
Superior Twin (Private Coffee Machine + Minbar + Smart Voice Control + Smart Toilet)
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 17, 2025
I am very satisfied with this stay at EzCove Shantou Hotel! The location of the hotel is superior, just next to the Mixc, shopping and eating are super convenient. The design of the room is modern and simple, the bedding is comfortable, and the smart TV and bluetooth speaker are a plus. The breakfast is rich in variety, and you can also taste the authentic Chaoshan flavor. The front desk was warm and responsive, and the check-in experience was intimate. The laundry room and gym on the 11th floor are fully equipped, making it ideal for both business and leisure. Hyatt's brand is really of guaranteed quality and cost-effective, highly recommended!
Response from Property: 【離珠江路美食街僅僅需要8分鐘】謝親的好評，酒店位置龍湖區，接近萬象城，新一城，出行非常方便，與您相見是我們的緣分，能為您提供服務是我們最幸運的事情，我們會更加用心的為您在奔波勞累的旅途中帶來舒心，喜歡我們就多多關注，記得和身邊朋友們推薦一下小逸哦!嘻嘻!別忘了遠方還有一個惦念您的人，記得常回來看看哦。總經理 JoJoShi
Guest User
Superior King
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 22, 2025
The receptionist was extremely helpful and caring, incredible service.
Response from Property: 【距離華潤萬象城2.7公里】感謝您對我們停車方便的認可，我們提供充足的車位，配有充電樁，方便您任何時候來都不需要等待。喜歡我們就多多關注，記得和身邊朋友們推薦一下小逸哦!嘻嘻!別忘了遠方還有一個惦念您的人，記得常回來看看哦。總經理 JoJoShi
Jit Yi
Superior Twin (Private Coffee Machine + Minbar + Smart Voice Control + Smart Toilet)
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Jun 8, 2025
Hotel rooms and facilities were great! Had an excellent experience staying in this hotel!
Response from Property: 【距離龍眼路美食街3公里】尊敬的賓客:您好!感謝您對汕頭高新黃河路逸扉酒店的鼓勵與推薦!金獎銀獎不如您的誇獎，金盃銀盃不如您的口碑，我們不會讓您失望的!祝:萬事如意! 總經理:JOJO SHI
Corinna C
Superior King
Stayed in Feb 2025
Couple
6 review
9.0/10
Great
Posted on Mar 27, 2025
Very new & modern hotel and everything is in good working condition. Very friendly staff at the front desk. We were given free buffet breakfast for our 3 days' stay - the buffet spread was good. The washing machines n dryers in the laundry room are free for guests to use. For the room rate we paid, we really got very good value.
Response from Property: 小扉扉看到小主您的點評，超級無敵開心，嘻嘻，開心的小扉扉笑容滿滿心情美美的~~小扉扉期待和您再次相遇！天上的雲淡淡的散落開來，碎花的捲簾半掩着，抬頭遠視，恰入眼眸的，是舒爽明媚的景，是您輕盈的腳步走進小扉扉。逸扉總經理-Raymond 舒
Aisyah Wijaya
Superior King
Stayed in Feb 2025
Family
39 review
10/10
Outstanding
Posted on Mar 20, 2025
Not far from Railway station, very clean hotel and excellent services in all field !  Nearby have Luckin coffee Shop for refreshment! And breakfast is also upto satisfactory! Looking forward for staying in same hotel again,
Response from Property: 尊敬的賓客您好，感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富，我們也將繼續努力不斷完善各項服務，希望能在逸扉與您再相逢。----逸扉酒店總經理--Raymond 舒
Alicia0733
Superior Twin (Private Coffee Machine + Minbar + Smart Voice Control + Smart Toilet)
Stayed in Apr 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on May 28, 2025
Nice new hotel located in city central. Easy to find and near amenities.
Response from Property: 敬的賓客:您好!感謝您選擇汕頭高新黃河路逸扉酒店，作為一個新的品牌，我們一直在努力的路上，很可惜您本次入住，沒能得到5分好評，是不是有哪些地方體驗的不愉快，希望您能跟我們説出來，讓我們有機會去改進。我們酒店全體員工都會努力成長。感謝您對我們逸扉酒店酒店的支持，祝您生活愉快！